| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Customer Support Friendly!Omaha, NE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Call center Customer support knowledge and experience over 2 years Inbound call friendly with some outbound experience Multi task Tech Savvy Up to date on latest software use Great Co-worker Motivated/energetic/positive Quick learnerAuthorized to work in the US for any employerWork ExperienceStore ManagerKwik Shop-Omaha, NEJune 2023 to Present Open and close store Daily paperwork ie. Invoices,reports, maintenance requests Financial manager Create store schedule, truck ordering and inventory Oversee shifts with 2+ people on shift Customer serviceCustomer Service RepresentativeDial America-Omaha, NEJuly 2022 to Present Currently making outbound calls to clients as a appointment specialist Setting appointments with providers HIPPA regulation Conducted customer service surveys Booked appointments for clientsHousekeeperKirby-"A Trusted Name"!-Omaha, NEMarch 2022 to PresentI have been cleaning houses as a side job until I have found something more permanent and stable. Have been cleaning off and on for 6 months or so. Disinfected (area or item rooms bathrooms counters equipment) Washed dishes Took out trash Cleaned windowsCashier/Customer ServiceKwik Shop-Omaha, NENovember 2022 to March 2023Close store, help with truck unload and stock shelves.money management and inventory.customer friendly!Customer Service Representativei2c Inc-Omaha, NEMarch 2021 to March 2022 Inbound calls Financial customer support representative Fraud prevention agent Manage multi screen use Regulation E compliant Multi-task self efficientTrade director/director of first impressionsITEX-Omaha, NENovember 2020 to January 2021Working under a director. I set appointments and help advertise trades with clients. Client directory can make up to 15-20 calls daily. Multitasking skills microsoft word and excel. Filing paperwork and taking clients orders and filling them. Setting reservations and following up with clients via phone and updating account informationTech Support AgentEMS Inc-Omaha, NEFebruary 2020 to April 2020Helped assist customers over the phone either manually fix their underground sprinkler system and/or phone app errors related to the sprinkler system. Call center environment. Laid off due to coved. Shift SupervisorGoodscents-Lincoln, NEJune 2018 to March 2019Open and closing store. Cash and food handling. Food prep. truck inventory assistant managersubway-Grand Island, NEFebruary 2012 to February 2017Opening/ closing, cash handling and deposits,customer service, food handling Direct Support ProfessionalMosaic-York, NEJuly 2007 to March 2008Passing of medication, assisted with daily living activities, transportation, grocery shopping assistance l, emotional support and financial guidance, daily activity reporting and logging Educationhigh school grad in GeneralYork High school - York, NESkills customer service, logging invoices,money handling,loading and un loading truck,deposits (5 years) Shift Supervisor (9 years) Crew Member (10+ years) Team Member (10+ years) Food Service (10+ years) Food Handling Assistant Manager Experience POS Food Preparation Supervising Experience Technical Support Microsoft Windows Troubleshooting Desktop Support Network Support Microsoft Windows Server Load Balancing Network Monitoring Customer service English Microsoft Exchange Operating Systems Help Desk Communication skills Computer skills Organizational skillsCertifications and LicensesDriver's LicenseAssessmentsAttention to detail ProficientMarch 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSales skills ProficientNovember 2020Influencing and negotiating with customersFull results: ProficientCustomer service ProficientSeptember 2020Identifying and resolving common customer issuesFull results: ProficientWork style: Reliability ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientInside sales ProficientJanuary 2021Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationWorking in customer sevice for the last 15 years great work history knowledgible hard working fast paced easy learner. Can work in a team setting or by myself. Take on leadership role and good attendance. |
