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Title Administrative Assistant Case Manager
Target Location US-NY-Tarrytown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
1 River plaza, Apt 5GTarrytown, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQUALIFICATIONS:Extremely comfortable assisting customers over the phone while entering their information into the databaseComfortable assisting customers both over the phone and in person with a variety of issuesVery skilled with de-escalating scenarios with angry and upset customersFantastic communication skills with both internal team members and external customersEXPERIENCE:Choice of New York started October and was there for five months. I was a case manager to seven people which Im not used to because Im really used to 60 to 100 people Clients I work with.We used to bring people food and shelter open it itFentin Goldman Turk & Davidoff LLP, White Plains, NYOctober 2020 July 2021Legal Administrative AssistantAnswered multiple console telephone systemGreeted and directed appointments, clients and office visitorsComposed, prepared, edited, and distributed correspondence and other department documentsOversaw calendar maintenance and appointment schedulingArranged conference rooms and facilities for meetings as requiredFiled documents to maintain an organized and efficient office environmentCreated a filing system exclusively for all sensitive information used throughout the agencyUtilized excellent communication and customer service skills to visitorsJesus Cachaya Law Firm, White Plains, NY October 2019 October 2020Administrative ParalegalMaintained consistent telephone and email communication with all clientsAssisted in handling heavy volume phone call throughout the course of the dayPerformed online and offline research to assist attorneys in related caseworkManaged attorney calendar and monitored court appearancesManaged proprietary databases of materials shared between counsel and client in insurance mattersExtensive fact checking, site checking, and general editing for briefs and other responsive pleadingsMaintained both paper and electronic filing systemsThe Legal Aid Society, White Plains, NY October 2006April 2017Administrative ParalegalResponded to a high volume of inbound customer inquiries requests; resolved issues efficiently and professionallyProvided effective and timely resolutions of a range of customer inquiriesInvestigated reports of corporate integrity via email, phone or anonymous tip linesReviewed all documents, customer issues and litigation metricsKept and managed investigation files, completed attorney calendars, meetings/agendasConducted investigation interviews via phone, email, or other in person methodsBA in criminal justice graduated in 2009 December with a GPA of 4.0. Out of 4000 students I was chosen I was the smartest I was very proud of myself because I was pregnant at that time not anymore..

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