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Title Customer Service Social Media
Target Location US-NC-High Point
Phone Available with paid plan
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Candidate's Name
PROFESSIONAL SUMMARYObjective: To seek a position in a business setting which allows customer service expertise and management experience to allow growth with team players! More than 11 years hands-on experience in health, wellness, life, entertainment & the fitness industry. Versatile 'Leasing Manager with 7+ years of experience'; excellent communication, interpersonal & organizational skills with the ability to serve as a manager / agent for others, & trusted to speak on their behalf to accomplish desired results. Highly motivated individual who sets and reaches goals on a daily basis with more than 10 years of sales experience!SKILLS Property Management Social Media Marketing Fair housing laws knowledge Marketing expertise Resident relations Event Planning Leading meetings Grounds Maintenance Real estate knowledge Lease management experience Property Marketing Critical Thinking Clear Communication Creative and Adaptable Office Staffing Data Entry Leasing and sales Multi-family property managementWORK HISTORYFebruary 2022 - May 2024Cirrus Asset Management - Leasing Manager, 13558 Moorpark St. Sherman Oaks Tour new members around the property Entrata YARDi Company Meetings Build Business Models Sponsorship / Brand Promotions Hiring Socials / Infuencer(s) to help brand Meet daily goals & requirements (LEASES) Promotions and Vendor // Sponsorship(s) Student TherapyCandidate's Name GoldenEye@gmail.comPHONE NUMBER AVAILABLEHigh Point, NC 27265WEBSITES,PORTFOLIOS,PROFILEShttps://resumes.actorsaccess.com/Candidate's Name
EDUCATIONAtmospheric Sciences &MeteorologyNorth Carolina Agricultural &Technical State University,Greensboro, NCGPA: 4.0Master of Arts, Stanislavsky'sSystem(s)T.S.A.W, Sherman Oaks, CAHigh School GraduateSouthwest High School, HighPoint, NCJuly 2009November 2015 - January 2023SAG + AFTRA - Entertainer / Casting Director, Los Angeles, CA Customer Service Health // Wellness Fitness ON SITE Show members how to use equipment Weekly Board Meetings Inform New Hires / Monologues Personal Training // Public SpeakingPromote and increase property influence by use of social media, networking, celebrities and influencers Training SessionsEffectively resolved conflicts among residents or between residents and management, maintaining harmonious living environment(s).Built strong relationships with residents through excellent customer service and communication skills. Assisted leasing process for successful occupancy rates and revenue growth. Contributed to team efforts in achieving occupancy goals by proactively identifying potential leads and following up on inquiries from prospects promptly.Monitored performance of individual leasing agents and coached on successful strategies. Collected and maintained careful records of rental payments and payment dates. Kept properties in compliance with local, state, and federal regulations. Communicated effectively with owners, residents, and on-site associates. Monitored and tracked payments and expenses, providing timely and accurate financial reports.Implemented and enforced policies and procedures to maintain properties to highest standards.Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals. Collected, completed, and processed lease applications. Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.Practiced and rehearsed choreographed dance routines to deliver flawless venue performances. Remained in costume for extended periods for maximum performance effect. Danced, sang and conducted games encouraging guest participation through playful antics and engagement.Enhanced audience engagement by incorporating interactive elements and timely humor in performances.Made necessary adjustments to acting, following guidance and requests from directors.Practiced lines and scenes independently and collaboratively to prepare for performances. Managed time to arrive on set when required to not delay rehearsals and shows. Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.October 2019 - November 2022Olympus Property - Assistant Leasing Manager, 14500 Sherman Cir, Los Angeles CA 91405April 2015 - July 2019Equinox - Fitness Director, Detroit, MIExhibited strong professionalism by maintaining punctuality, preparedness, and open communication throughout all stages of the production process.Strengthened relationships with casting agents, resulting in numerous audition invitations for film, television, and theater projects.Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.Evaluated performance reels thoroughly to assess potential fit within specific project contexts before extending audition invitations.Managed complex scheduling demands, coordinating audition times among multiple stakeholders while minimizing conflicts or delays.Circulated breakdown notices among talent agencies and independent agents to search for perfect cast.Nurtured a diverse talent pool by actively seeking actors from underrepresented backgrounds and supporting inclusive casting initiatives.Collaborated with directors and producers to understand their vision, ensuring the most suitable actors were cast in each role.Coordinated callback sessions seamlessly when additional meetings or auditions were required to finalize casting choices.Built strong relationships with residents through excellent customer service and communication skills.Supported senior leasing managers in daily operations by providing valuable assistance in contract negotiations.Maintained accurate records of rental payments, deposits, and expenses for effective financial management. Increased tenant satisfaction by addressing concerns promptly and efficiently. Improved overall property appeal by collaborating with maintenance staff on landscaping and common area improvements. Assisted in leasing process for successful occupancy rates and revenue growth. Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to positive living environment.Contributed to team efforts in achieving occupancy goals by proactively identifying potential leads and following up on inquiries from prospects promptly.Negotiated lease terms with potential tenants, securing favorable agreements for both parties.Kept current on industry trends and best practices through ongoing professional development opportunities, ensuring optimal performance as 'Assistant Leasing Manager'.Developed marketing strategies to attract new tenants and maintain existing ones, enhancing community engagement. Promote and increase club membership sales.Increased personal training revenue by developing targeted marketing strategies for fitness services.Coordinated special events such as health fairs or charity fundraisers to promote wellness within the broader community.Led team meetings focused on professional development, sharing best practices, and discussing strategies for overcoming challenges faced in the fitness industry.Championed a culture of continuous improvement by regularly soliciting feedback from members and staff, implementing necessary changes to better serve their needs.Continually assessed risk factors related to facility usage and implemented safety measures accordingly to minimize injuries or accidents among members and staff.Implemented data-driven decision-making processes to identify areas for improvement within the fitness center''s operations.Enhanced overall gym experience by consistently maintaining a clean, organized, and safe workout environment.Collaborated with health professionals to design specialized exercise regimens for clients with medical conditions.Mentored new trainers, fostering a team-oriented culture that prioritized ongoing professional development.Oversaw successful implementation of group exercise classes, leading to increased class attendance rates and customer satisfaction.Managed annual budget planning process for the department, ensuring responsible financial management while meeting organizational goals.

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