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Title Clerical, Customer Service, Data Entry, Medical
Target Location US-WA-Federal Way
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PROGRAMS USED:Microsoft PC Office Suite: Word, Excel, Access, Power Point, Publisher, Outlook (everywhere)AS-Street Address  (Sysco Foods)Cerner (Virginia Mason)Connection (Kaiser Permanente)CRM (World Vision)EPIC (Kaiser Permanente)Exostar (Kenworth)Flexicapture (ADURO Wellness)IMS (World Vision)Infor M3 Smart Office (ARS200, OIS300) (Bargreen Ellingson)Liberty (Sysco Foods)Lotus Notes (Zodiac Aerospace)Maximeyes (Pacific Eye)Maximo (Weyerhaeuser)Optiquest (Pacific Eye)Oracle (World Vision)Past Perfect (PCHS)PFX Dashboard (Brantley Janson)Quick Books (throughout experience)Salesforce (ADURO Wellness)Xcentric (Brantley Janson)PROFESSIONAL EXPERIENCE (Retired since 2020 and COVID)Zones IT Corporation, Auburn, WA 02/20  09/20Admin Asst/File Clerk. Scanning personnel files and entering data into Adobe per new program.Volt (Temp) Workforce Solutions, Federal Way, WAWorld Vision, Federal Way, WA  Data Entry, Enrollment/Donations 11/18  05/19, 08 to 09/19Entered enrollment and donation data into CRM and IMS programs along with scanning documents for future retrieval and ensuring that all data is readable, is included, and recorded properly into the accurate accounts.Maxim (Temp) Staffing, Tacoma, WAVirginia Mason, Seattle, WA  Medical Data Entry, Enrollment 08/18  11/18Entered enrollment data into Cerner program consisting of patient data including medications, pharmacy, immunizations, disorders and diseases, allergies, along with living conditions and history.The Pelsten Group-PACE Temp Services, Des Moines, WAKaiser Permanente, Tukwila, WA  Medical Data Entry, Enrollment 09/17  12/17Entered enrollment data into EPIC with patient data such as household information, number of children, annual income, medical history, medications, and preferred PHO.Robert Half Office Team Temp Services, Federal Way, WA 05/13  2021Brantley Janson CPA, Federal Way, WA - Receptionist 02-04/17Kenworth NW, SeaTac, WA - Receptionist 02-04/16Boeing, Renton, WA  Data Entry 08-10/15Brunswikst.com Temp Services, Seattle, WA 11/15  10/16Bargreen-Ellingson, Milton, WA 98424  Data Entry, Accounting Department 05-10/16SYSCO Foods, Kent, WA 98032  Data Entry, Contracts, AR/AP 11/15-02/16ADURO Wellness, Redmond, WA 11/13-11/14Medical Data Specialist:Used Flexicapture, Salesforce, Word, Excel, and Access programmingResearched data, contacted pertinent facility to ensure accuracyWrote desk procedures to ensure efficient transitioning of new employee into positionPacific County Historical Society & Museum & Visitor Center (PCHS), South Bend, WA 08/11-05/13Manager:Managed museum including historical and genealogical societies, bookstore, gift shop, and visitors centerManaged, scheduled and retained 18 volunteers, delegated tasks, archives, membership, donations, 501(c)3, bookkeeping, publications, meetings, eventsIndependent Associates, South Bend, WA 06/08-08/11Manager, Employment Specialist, Job Coach:Worked directly with Department of Vocational Rehabilitation (DVR) with 12 disabled clientsPerformed intakes, assessed needs, evaluated skills, made referrals, job coached, carved jobs, met with local businesses and carved jobs, wrote massive government reports, followed-up, planned events, managed officeOcean Beach Hospital (Temp position through Emcare, Ilwaco), Ilwaco, WA 09/10-03/11Medical Billing Coordinator:Retrieved ER patient files, ensured all documentation was included in file with dates and signatures, entered data, scanned documents, ensured readability, forwarded to corporate, re-filed fileSaved company money per efficiency--from 35 hours/week to <12 hours/week, whereby eliminating position and absorbing work to in-house personnelPacific Eye Clinic, Raymond, WA 08/02-07/03Optics Tech:Receptionist, customer service, used Optiquest and Maximeyes to schedule appointments, patient data, patient reminder calls, performed acuity testing, dilated eyes, recorded patient testing, edged glasses, incorporated HIPAAAstoria School District, Astoria, OR 01/1999-06/2001Secretary, Special Education Programs:Secretary and receptionist, customer service, filed, phones, publications, planned meetings and eventsCreated Access database program to track all aspects of SPED students per OAR/OAC government funding annual auditsCreated teacher handbooks with automated forms for ease of HICFA input and timely recordingWillapa Harbor Hospital, South Bend, WA 04/1992-12/1998Administrative Assistant, Medical Staff Coordinator:Throughout six-year tenure, hired as first two positions butAlso held positions and responsibilities simultaneously as Hospital Board Secretary, Medical Staff Secretary, Assisted Living Board Secretary, Marketing Assistant, Personnel Assistant, Editor, Publications and Public Relations Assistant, and Customer Service RepresentativeAlso initiated and chaired the Employee Recognition Committee & Awards Banquet for four yearsShows efficiency, dedication, ambition and willingness to learn and doAbove tasks were divided between three personnel upon my departureELDEC Corporation, Lynnwood, WA 05/1980-06/1990Executive Secretary Programs Management & Contracts; Administrative Assistant Engineering/Drafting, Marketing, QA/QC, PCD VP, PCD Technical Publications, MCD Technical Publications; Production Assembler: wiring, soldering, blueprints, card cages, wire harnesses and consolesEDUCATIONAmerican Intercontinental University (AIU), Hoffman Estates, IL 2007-2008Associates of Arts w/Honors, Business Administration;-Human Resources 3.89 GPA

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