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| | Click here or scroll down to respond to this candidateWarren, MI.48092 PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONPROFESSIONALBRIANNA CARSLEYOxford High School, Oxford, MIHigh School Diploma, Street Address /2023+3.92 GPA-Certified Nurse AssistantSUMMARY Training:~Covenant Academy~Clinical:Lourdes of Waterford- Attending OCC in Winter 2024-AIlAs Honor roll Student- Recipient of 20 scholarshipsSKILLS + Staff Training *Cash Handling + Shift Paperwork Completion+Sales Reporting +Team Leadership + Sandwich Artistry+ Safety Processes +Issue Resolution + Assigning Work+ Role Modeling + Station Preparation + Shift ChecklistsWORK HISTORYSHIFT LEADER 06/2021 to 02/2023Culvers, Oxford, MI+ Trained new employees and delegated daily tasks and responsibilities.+ Resolved customer complaints and issues and offered thoughtful solutions to maintaincustomer satisfaction.+ Maintained clean and well-organized production areas to avoid violations or unnecessarywork delays due to hazards or inefficient layouts.+ Delivered superior training and leadership to teams to boost performance and help teammembers achieve performance targets.CREW MEMBER 11/2020 to 07/2021McDonald's, Oxford, Ml+Provided excellent customer service by greeting customers and meeting qualityexpectations.+ Worked front counter, drive-thru and other areas.+ Worked well with teammates and accepted coaching from management team. |