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Click here or scroll down to respond to this candidateCandidate's Name
Chicago, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceShift Lead/BartenderTop Golf - Naperville, ILMarch 2020 to July 2024 Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands. Poured and prepared mixed drinks for our customers, also created new libations drawing in clientele. Took customer orders and capitalized on opportunities to sell special beverage and food options. Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers. Tracked bar stock levels and promptly replenished low materials to prevent shortages. Prepared garnishes by evenly slicing and pitting fruits. Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas. Upsold daily specials and beverage promotions to exceed daily sales goals. Prepared custom drink orders by accurately measuring and mixing house ingredients. Assisted servers with specialty drinks orders by preparing on-demand items without delay. Supervising team's workflow and ensure the team completes all necessary tasks. Defining goals and communicate them to the team. Monitoring the teams progress and identify areas for improvement. Maintained secure cash drawers, promptly resolving discrepancies for accuracy. Host BartenderPrysm Night Club - Chicago, ILJanuary 2018 to December 2019 Upsold daily specials and beverage promotions to exceed daily sales goals Developed new signature cocktails to support bar marketing brand and increase profits Upsold menu items to customers, driving up per sale revenues and maximizing profits Kept alcoholic beverages well-stocked and organized to meet expected demands Maintained accurate cash drawerMain BartenderSnickers Bar&Grill - Chicago, ILMarch 2017 to June 2019I provided excellent customer service by taking orders and preparing them efficiently. Also delivered genuine hospitality by serving customers responsibly, creating a lively and fun atmosphere.Handled card and cash transactions ensuring that all funds in the cash drawer are accounted for by the end of the shift. identifying belligerent and/or intoxicated customers and work with the management/ security staff when needed to maintain a safe environment. Keeping the bar area clean, sanitized and stocked. Head BartenderBel Ami Cafe&Lounge - Chicago, ILOctober 2016 to March 2017 Took customer orders and capitalized on opportunities to sell special beverage and food options Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives Maintained secure cash drawers, promptly resolving discrepancies for accuracy Kept bar presentable and well-stocked to meet all customer needs Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings Boosted bar operational efficiency and profitability by mentoring team members on procedures and productivity strategies Consulted with managers to organize special events and promotions such as trivia nights to bring in new customersSales Representative & PRCricova Global Wine & Champagne Enterprises - Chicago, IL July 2016 to March 2017 Utilized various sales techniques to develop relationships with customers and drive sales Set up appointments with potential and current customers to discuss new products and services Demonstrated products and specific features at customer locations and special events Developed and implemented sales strategies to increase revenue Identified prospect needs and developed appropriate responses along with information on suitable products and services Generated and followed up on lead lists resulting from specific marketing campaigns Initiated sales strategies by recruiting new clients through approved methods EntrepreneurSaint Tropez Cafe&Lounge - Constanta, RomaniaApril 2013 to June 2016 Sourced initial funding to get business up and running while planning initial structure and making strategic first hires Devised, deployed and monitored processes to boost long-term business success and increase profit levels Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands Determined business plan, mission statement and vision Improved productivity while reducing staffing and operational costs Appraised inventory levels every week and ordered new merchandise to keep quantities well-stocked Developed and maintained relationships with regular customers and suppliers Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness Handled problematic customers and clients to assist lower-level employees and maintain excellent customer serviceFront DeskChicago Fireplace & Chimney Co Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Directed incoming calls to internal personnel and departments, routing to best-qualified department. Promptly answered multi-line phone system and greeted callers enthusiastically. Monitored office supplies by checking inventory on weekly basis and placed orders whenever stock appeared low. Sorted mail and other important data upon manager's absence, promoting quick delivery of all messages to recipients. Resolved customer issues quickly and notified management immediately when problems escalated. Received packages and mail at front desk and dispersed to correct employees. EducationBachelor of Science in managementOVIDIUS UNIVERSITYMarch 2018 to PresentSkills Multilingual (Romanian, Spanish, English, Italian, Finnish) Sales strategies Performance improvement Excellent people skills Competitive and strategic planning Cash register operations Team Player Stocking and replenishing Planning and execution Beverage preparation and safety Communication skills Exceptional customer service Public relations Superior verbal and written communication skills Sales Time management Food safety Aloha POS Serving POS Customer service Bartending Retail maths Food industry Cashiering Food service Catering Restaurant experience Maths Banquet experience Food handling Hospitality Cash handling Micros POS BusserCertifications and LicensesFood Handler Certification |
