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Click here or scroll down to respond to this candidateCandidate's Name
Coral Springs, FL Street Address PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE EMAIL AVAILABLETransportation & Operations ManagementResults-driven and detail-oriented professional with expertise in optimizing transportation functions, ensuring operational excellence, training drivers, confirming DOT safety compliance, and fostering exceptional customer relationships.Skilled in efficiently coordinating and leading teams of drivers, while ensuring adherence to schedules, safety protocols, and high customer service standards. A self-motivated and safety-conscious leader, mentoring and equipping drivers with necessary skills and knowledge to operate vehicles safely and comply with regulations. Strong background in waste the collection services industry. Excellent time management skills to oversee multiple tasks and meet deadlines. Skilled in optimizing routes, minimizing waste, and improving operational efficiency. Proficient in Transftnder, Routefinder, and MS Office suite.Areas of ExpertiseTransportation Operations ManagementCross-functional Team LeadershipContinuous Process ImprovementVehicle MaintenanceStrategic Planning & AnalysisStaff Health & SafetyCommercial & Residential RoutesStrong Relationship BuildingRecords ManagementCareer ExperienceEastern Waste Systems, Inc., Pompano Beach, FLOperations Supervisor (Residential Routes)Oversaw the daily operations of residential bulk pickup routes in two major Florida cities. Developed and adjustedroutes to ensure optimal efficiency and coverage. Served as the key liaison between residents, city officials, andcontracted companies, resolving issues and fulfilling requests. Developed and implemented new reportingmethods, including photographs and detailed descriptions, to provide management, cities, and corporate partnerswith a clearer understanding of route completions and potential issues.Key Accomplishments:Conducted weekly training sessions with the driver team to reinforce safety procedures and company policies.Facilitated daily discussion to address specific concerns and ensure understanding of best practices.Maintained detailed daily records of operations, output, and any identified deficiencies.Collaborated closely with the mechanical and maintenance team to schedule truck service while minimizing disruptions to operations.Participated in monthly company-wide safety meetings alongside the driver team and management staff.Great Waste & Recycling Service, LLC, Opa-Locka, FL Oct 2021 PresentOperations Supervisor (Commercial Routes)Manage overall operations of garbage commercial accounts within the assigned territory. Coordinate and lead team of drivers, ensuring adherence to established schedules and routes. Serve as a key point of contact for clients, addressing their inquiries, concerns, and requests. Conduct regular inspections of equipment, vehicles, and containers to ensure they meet safety standards. Provide training and guidance to new drivers, emphasizing safe driving practices, proper handling of equipment, and adherence to waste disposal regulations. Oversee administrative tasks such as maintaining accurate records of daily operations, compiling reports, and managing schedules.Key Accomplishments:Maintained a high level of customer satisfaction by consistently delivering exceptional service and resolving any issues.Collaborated with the management team to develop and implement strategies for optimizing routes, minimizing waste, and improving overall operational efficiency.Recognized for exceptional versatility and ability to perform multiple roles effectively.Developed new forms to track maintenance and safety issues with trucks on a daily basis.Mentored and coordinated with new drivers, guiding on company best practices.Drove routes and participated in garbage collection alongside team members during driver shortages, fostering a collaborative environment and motivating others to assist in completing additional routes.WastePro USA, Pembroke Pines and Pompano Beach, FL Jan 2018 Oct 2021Operations Supervisor (Commercial & Residential Routes)Directed daily operations in three Florida cities, overseeing both commercial and residential routes. Effectively communicated with drivers and helpers to ensure smooth coordination of key services, addressing any health, safety, and equipment maintenance issues. Enforced adherence to daily safety work practices and company guidelines, actively conducting regular safety meetings to promote a culture of safety among the team. Played a key role in maintaining positive customer relationships by promptly addressing any delivery concerns. Assisted in the development and implementation of operational strategies to improve service quality, increase efficiency, and reduce costs.Key Accomplishments:Significantly boosted operational efficiency through strategic planning and analysis.Achieved and maintained good customer satisfaction rate via high-touch services.Exceeded team performance targets consistently over a period of three years.Arranged face-to-face meetings with customers and addressed issues in a timely manner.Levittown School District, Levittown, NY Jan 2014 Oct 2017Transportation Supervisor/DispatcherSteered high-functioning team of 100+ transportation personnel, ensuring safe and efficient transportation of students within the school district. Analyzed and determined the most cost-effective procedures and routes for the school district, optimizing resource allocation and minimizing transportation expenses. Reported all accidents to the appropriate district management and emergency services personnel. Maintained all required records mandated by the school district and NY State Department of Transportation, ensuring compliance with regulatory guidelines.Key Accomplishments:Acquired unique qualifications, standing out among two individuals within the district.Assigned routes, instructions, and directions to all personnel in the transportation department, effectively coordinating daily operations and ensuring timely and reliable transportation services.Planned and orchestrated comprehensive training as a CDL Driving Instructor, aimed at equipping drivers with the necessary skills and knowledge to operate vehicles safely and adhere to state regulations.Managed NY State 19A paperwork for each driver, conducting annual performance tests, bi-annual road tests, and administering written tests as mandated by the state.Atlantic Express (K Corr bus) Farmingdale, NY Jul 2007 Jan 2014Head CDL TrainerMaintained accurate training, safety, and road test records. Conducted training sessions for new drivers, providing instruction on safe driving techniques, adherence to traffic laws, and effective communication with students and parents. Developed and implemented training materials and curriculum to enhance driver knowledge and skills. Evaluated trainees' progress and performance, providing constructive feedback and guidance for improvement. Fostered a culture of safety and professionalism among drivers, emphasizing the importance of student welfare and adherence to company policies and procedures.Key Accomplishments:Earned promotion from Bus Driver to CDL Training Instructor and later Head Training Instructor.Achieved top performance as a skilled driver and accomplished training instructor, maintaining a flawless track record of successfully guiding trainees to pass.Additional ExperienceVideographer & Cameraman/Editor, Shooting Star Video Productions, Inc., Lindenhurst, NYRadioman 1st class, United States Navy Submarine Service-New London, CTEducationAssociate of Applied Science Degree in Electrical Engineering Technology (GPA: 3.6)Farmingdale State CollegePresidents List / Deans ListCertificationsClass B Commercial driver with P & S EndorsementsNY State Certified 19A Commercial Driving Examiner |
