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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONEast High School 08/2007 05/2011Paul Quinn College Majoring in Business Management minoring in Computer Science 08/2011 05/2012 Central Christian College Majoring in Business Management minoring in Computer Science 08/2012 05/2013 RELEVANT WORK EXPERIENCE: Versatile IT professional with proven technical support expertise from IBM, Oracle, and Entrepreneurship obtaining extensive experience in project and program management. Demonstrated ability to manage and resolve complex technical issues ensuring the optimal performance of Oracle products. Strong background in real estate with proficiency in market research, financial analysis, negotiations, acquisitions, and project management. Highly skilled in team collaboration, technical writing, and problem-solving. International Business Machines (IBM) 09/2014-12/2016- Responsible for providing comprehensive technical support and services to clients. My role encompassed various aspects of system management, from installation to maintenance, ensuring optimal performance and client satisfaction.- Expertly installed and configured systems based on client-specific requirements and plans, ensuring seamless integration and optimal functionality while coordinating the discontinuation and relocation of IBM and non-IBM systems and products, ensuring a smooth transition with minimal disruption to client operations.- Performed regular maintenance on systems and components, including hardware, networking products, and firmware, to ensure sustained performance and reliability.-Diagnosed and repaired system-level issues swiftly, minimizing downtime and maintaining operational efficiency.- Provided clients with guidance on basic system configuration, helping them optimize their setups to meet operational needs. While managing client accounts, maintaining strong relationships and ensuring continuous client satisfaction through proactive support and communication. Oracle: Data Support Engineer 12/2016- 02-2020- Served as the primary technical interface for customers, OEMs, and VARs to resolve installation, maintenance, and usage issues of Oracle products.- Managed programs to run diagnostics on data servers.- Provided support via the Oracle Solution Center while maintaining high levels of customer satisfaction, predominantly through electronic communication.- Built and maintained team rapport with guidance from senior engineers and management, often working independently to resolve complex issues through thorough research, collaboration, or problem replication.- Acted as the primary contact for customers, facilitating customer relationships with support teams and offering advice to internal Oracle employees on diverse escalated issues. Real Estate Sales Professional/ Fix and Flip Investor 03/2020 Current- Responsible for overseeing the entire lifecycle of real estate renovation projects. My role was pivotal in ensuring that financial allocations were meticulously managed, general contractors were paid promptly, and project timelines were adhered to. Succeeded in driving projects to completion with high-quality results, ensuring profitable closings.- Ensured effective management of budgets to allocate funds appropriately for various phases of the project While coordinating with financial lenders to secure timely payments to general contractors and subcontractors.- Monitored payment schedules to avoid delays and to maintain smooth cash flow throughout the project.- Maintained close communication with general contractors to review progress and address any emerging issues while negotiating contracts and payment terms to ensure favorable conditions for all parties involved.- Ensured that all contractors received timely payments, thus avoiding any project delays or quality compromises while supervising teams to ensure line-item construction renovations were completed to the highest standards, providing clear directives and support to team members, ensuring diligent and quality work..- Successfully closed deals ensuring projects were profitable and met investor expectations..Diamond Equity Investments 03/2023-03/2024- Conducted comprehensive market research to identify potential acquisition opportunities and assess market trends.- Engaged with real estate brokers, developers, and property owners to source off-market and on-market properties.- Evaluated and screened acquisition targets using rigorous due diligence processes, including site visits, local market assessments, and financial analysis.- Led negotiations with sellers, brokers, and legal counsel to structure favorable deal terms. SKILLS- Problem Solving Leading with Value Conflict Management Technical Writing Advanced -LeadershipNegotiations Client Relations Comprehensive Market Research Proposal Presentation- On & Off Market Closings Detailed Line Item Scope of Work Financial Analysis Acquisitions- Dispositions Collaboration Joint Ventures Integrity Strong Obsessive Work Ethic COMMUNITY SERVICE- AmeriCorps Volunteer 06/2008 - Current- Kappa Alpha Psi Kappa League 08/2007 - 05/2011- 100 Black Men Volunteer 08/2007 Current- Avid Student Representative 08/2007 08/2014 |
