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Candidate Information
Title Customer Service Executive Assistant
Target Location US-NY-Staten Island
Email Available with paid plan
Phone Available with paid plan
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SHATIMABAKEREMAIL AVAILABLEPHONE NUMBER AVAILABLEStaten Island, NY Street Address
SKILLSMicrosoft wordStress toleranceOrganizational skillsUpselling techniquesExceptional customer servicePOS systemEDUCATIONMedgar Evers- collegeKatherine Gibbs- associate degree, Business AdministrationFamous bartending schoolPROFESSIONAL SUMMARYWell-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills. Able to work efficiently n fast-paced environments and handle multiple tasks simultaneously.EXPERIENCENew York City Department of Correction - Correction officer (Court liaison)Brooklyn, 08/2004  08/2024Executive assistant to the acting executive officerOrganizing weekly meetings/Calls, Organizing day to day calendar appointmentsAssisting with the weekly schedule of staff, keeping a proper count of daily court production of persons in custody, Disposition of court discharges, new admission tracking reportDistribution of all equipment and ensure that all is operable, use interpersonal communication skills to determine potential persons in custody issues.Secured areas and monitored inmate activity to ensure care, custody, and control.Supervise inmates while they engage with civilian staff, Knowledgeable of the Facility Information System, Utilized SRG database,Complete documentation and maintain logbook to provide accurate information across tours, Data entry of incoming persons in custody,Establish and maintain professional and productive relationships with law enforcement, court employees, judges, and correctional staff etc.,Perform inspection of persons in custody living quarters and random searches of individual cells, common areas, and offenders looking for contraband.Training and staff development, HR policy manual development, provide weekly scheduling for staff, created a streamlined performance review process, resulting in consistency and accuracy throughout the company, leave of absence process management, Job posting campaigns, Onboarding new recruit's processing.Red salt room  Bartender/ hostessGarden city, 12/2001 - 02/2004Greet customers and seat them, making sure customer's have a great time, from taking orders to delivering food and drinks to ensuring every need is met, Open and closes the bar in a timely and responsible manner.gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way,Prepared bills and processed payments, maintained knowledge of every menu item, Scheduling, Ability to work in a stressful environment.Abided by all state regulations, particularly regarding minors and intoxicated infants.Lindys Restaurant  server/ hostessNew York New York, 12/2000 - 012/2001Trained in computer systems.Well-rounded in wine & spirits and bar terminologyMaintained a positive attitude and excellent work ethic while interacting with clients.St. Mary's Hospital - Medical Assistant/Office Assistant06/1998 - 11/2000Scheduling new and follow up Appointments, assisted with maintain medical equipment, providing sanitation, ordering, and conservation of hospital equipment.Managed the front the desk tasks of clinics and hospital, such as answering phone calls, and retrieving medical histories, arrange staff meetings, Problem solved when staff became overwhelmed..

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