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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , PHONE NUMBER AVAILABLE, EMAIL AVAILABLEOBJECTIVEDiligent Automotive Technician proficient in problem solving complex auto repair issues while consistently delivering quality service. Extensive hands-on experience in engine repairs and replacements. EXPERIENCEFEBRUARY 2021 PRESENT 5-Star Automotive St. Charles, MO STORE MANAGER / SERVICE MANAGER Overseeing all aspects of the reconditioning process of auction vehicles from start to finish. Ensure that technicians are following the inspection guidelines properly. Confirm that vehicles that have previous damage have been disclosed by the auction and if not, vehicle is sent back to the auction. Responsible for ensuring all vehicles have been inspected and get the correct parts needed in a timely manner to bring vehicle to front line and ready for sale. Responsible for closing out / completing all tickets in a timely manner. Very importantly, making sure vehicles are inspected in the time allotted by the auction in order to be able to send them back if they are not right. Responsible for on-hand inventory management, i.e, oil filters, wipers, bulbs, etc. Manage technicians workload in order to maintain proper time management for each individual technician. JANUARY 2019 TO FEBRUARY 2021 Import Automotive Repair Florissant, MO MECHANIC Performed electrical, mechanical and any and all other issues related to vehicle repair Priced, quoted, interacted with customers, explained all aspects of complaint cause and repairs of vehicle needed to make vehicle run as designed Contributed to repeat and referral business by using strong customer service and problem solving MARCH 2018 NOVEMBER 2018 Calverts Express Auto Service & Tire St. Louis, MO STORE MANAGER / SERVICE MANAGER Manage all activities of the shop while delegating and controlling work flow Ensuring all work is performed in a timely and safe manner Consistently providing excellent customer service by providing timely updates on the status of repairs to both customers and staff Leading, training and motivating team Parts sourcing and inventory control Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction Handle customer complaints tactfully, promptly, and with concern for the customer. Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.MARCH 2017 MARCH 2018 Complete RV & Auto Repair St. Charles, MO TECHNICIAN Performed all aspects of automotive, truck and RV repair Electrical and mechanical diagnosis Communicate with customers regarding vehicle issues and potential repairs Organize work records and file reports Order accurate amount of parts and supplies to maintain necessary inventory JANUARY 2016 TO MARCH 2017 Mobile Mechanic St. Louis, MO TECHNICIAN / SALESMAN Performed repairs on all makes and models Electrical, mechanical and emissions related failure Priced, quoted, interacted with customers, explained all aspects of complaint cause and repairs of vehicle needed to make veh icle run as designed Handled customer complaints and all related issues to come to an agreement to make customer satisfied with any issue related to their vehicleJANUARY 2016 TO DECEMBER 2016 St. Charles Automotive Repair St. Charles, MO TECHNICIAN / SALESMAN Performed repairs on all makes and models including electrical, mechanical and emissions related failure Priced, quoted, interacted with customers, explained all aspects of complaint cause and repairs of vehicle needed to make vehicle run as designed Handled customer complaints and all related issues to come to an agreement to make customer satisfied with any issue related to their vehicleEDUCATION1983 - 1987 Jennings High School Jennings, MOREFERENCESReferences are available on request. |
