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Title Customer Service Specialist Ii
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name , IIIEmail: EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLE Chicago, IllinoisSummary: Im a highly motivated professional seeking an opportunity to join the organization with career goals in mind. In addition, I am seeking a company where I can use my experience and education to help the company in meeting and surpassing its goals.Skills:TeamworkLeadershipCritical ThinkingActive ListeningOral SkillsWritten CommunicationDetail OrientatedCustomer ServiceProblem SolvingAdaptabilityMS Office SuitesGoogle Drive and DocsWork Experience:Deluxe Corporation Chicago, IllinoisProcessing Specialist II Operator Oct 2023-Jan2024Processed critical financial documents and checks, achieving a consistent output of 1000 items per hour, prioritizing work based on same-day service requirements to ensure timely processing.Ensured high-quality image capture and accurate transaction matching by meticulously maintaining equipment, including cleaning sensors and removing debris.Handle sensitive client information with strict adherence to company policies, safeguarding account and credit card data during the scanning process.CLEAR, ORD Chicago, IllinoisAmbassador May 2023- Aug 2023Welcomed and directed passengers efficiently, ensuring accurate verification of their boarding pass details and security status.Conducted biometric screenings for identity verification eligibility through government-issued identification and processing additional member additions where requested.Assisted with new member enrollments by verifying in compliance with BIPA regulations, facilitating and processing additional member additions when requested.Brookstone, Hudson Group Chicago, IllinoisElectronic Retail Sales Associate Aug 2022- Dec 2023Provided expert advice and personalize service as a product consultant for high-end electronics, enhancing the shopping experience and customer satisfaction.Accurately managed financial transactions, including cash handling, register operations and processing refunds in compliance with company policies.Maintained sales floor organization and inventory accuracy, ensuring product presentation met company standards and customer demand.Nordstrom Chicago, IllinoisLogistics Processor Jun 2022- Aug 2022Process and fulfilled customer orders, adhering to established quality guidelines, and ensured timely dispatch to maintain customer satisfaction.Managed inventory by receiving, unpacking, and delivering merchandise to respective departments, utilizing inventory management systems for accurate tracking and control.Maintained an organized retail environment by assisting in the upkeep of the selling floors and efficiently distributing orders to various store levels for processing.Target Chicago, IllinoisGuest Advocate Oct 2021- Jan 2022Enhanced customer engagement by delivering inclusive and personalized service, ensuring guest satisfaction.Promoted company offerings and facilitated the application process for loyalty programs, focusing on the REDcard benefits.Maintained high standards of efficiency and accuracy in transaction processing, adhering to food safety protocols and company best practices.Dart Container Chicago, IllinoisMachine Operator II Feb 2019- Apr 2019Monitored production equipment, ensuring continual adjustments to temperature, pressure, trim rolls, and martial speed to maintain product quality and operational efficiency.Conducted routine preventive maintenance on machinery, diagnosing mechanical issues through auditory and visual inspections, and implemented troubleshooting techniques to resolve problems.Managed machine setups, and changeovers, aligning with daily production schedules to fulfil report requirements for cycle time, production output, and scrap generation.Georgia Nut Company Skokie, IllinoisMachine Operator/Packer Oct 2017- Sep 2018Adhered to Good Manufacturing Practices (GMP) to align with customer requirements and product standards.Maintained accurate production logs, documenting production equipment, preparing it for quality assurance inspections.Scholle IPN PackagingNorthlake, IllinoisMachine Operator Jun 2017- Sep 2017Maintained a clean and orderly staging area by assembling boxes and organizing materials to ensure efficient operations in the ABM department.Assembled hoses for product packaging, contributing to the smooth running of the production processes.HMR Designs/4 Seasons Chicago, IllinoisGeneral Laborer Apr 2017- Jun 2017Assisted with the efficient loading and unloading of event furnishings and dcor,Constructed and arranged outdoor furniture, chairs, and tables, contributing to the effective presentation of the showroom for vendor exhibitions.EducationChicago State UniversityN/A, Completed 140 hours of coursework towards BA degreeOlive Harvey CollegeAssociate of Arts- May 2007

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