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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Vivion Oaks DriveMound City, KS Street Address
Home Phone PHONE NUMBER AVAILABLECell Phone PHONE NUMBER AVAILABLEEmail EMAIL AVAILABLECareer ObjectiveI have 20 years of working with customers and would like to obtain a position within an organization that will utilize my administrative, human relations, and leadership experiences while allowing the opportunity for personal and professional growth, challenges, and achievements.Relevant Experiences & AccomplishmentsNovember 1, 2004 to February 1, 2023SPX Cooling Tech., LLC (SPX Cooling Technologies/Marley Cooling Technologies) Project Manager Plan for delivery of shipments and to manage costs Balance customer needs with the business financial goals Regularly communicate with major sub-suppliers, manufacturing plant, and the companys internal departments to address issues related to the project; set up meetings, schedules and communication expectations Review and confirm orders to meet Sarbanes Oxley requirements Manage customer communications, clarifications, shipments and other milestones that pertain to projects Manage claims, negotiate back charges and manage customer returns for quality analysis Responsible for managing orders in all countries in which the company does business with Initiate and manage vendor purchase orders as needed Customer Account Representative Responsible for international order support Ensure vendors meet timeline for orders Participate in process improvements and operational excellence initiatives Participate in special projects (implementation of new SAP modules, Quality Management System)Order Administrator Responsible for entering orders, documentation for quality assurance of all paperwork and expediting of orders Liaison between sales representatives, customers, purchasing department, engineers, and shipping Maintain customer relations that include quality review of shipping information and closing of contracts Implementation of SAP systemSkills Strong Customer Relations Detail Oriented Excellent in verbal and written communication Building trust among co-workers and outside sales representatives Knowledgeable in SAP (SD, MM, QM, and PM)EducationGraduated 2008 from the University of Phoenix, Bachelor of Science in Business Management ReferencesAvailable upon request |
