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EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEProfessional SummaryExperienced Contract Support Coordinator and Project Manager with expertise in logistics, supply chain management, and business operations. Demonstrated success in managing large- scale operations, improving efficiency, and leading cross-functional teams. Proficient in SAP, procurement, and client relationship management.Professional ExperienceContract Support Coordinator CBRE-BXP/Broad Institute, October 2023 September 2024 Managed client inquiries and resolved service issues, ensuring 100% client satisfaction. Coordinated procurement of materials and services, managing $500K+ budget. Create work orders and assign work orders to the engineering staff, subcontractors, and vendors Research and evaluate suppliers based on price, quality, and delivery ETA Generate PO through Nexus Systems and allocate the GL account for budgeting. Interacting with suppliers to schedule delivery times and resolve shipping issues. Inventory management and ensure timely replenishment Coordinate with outside contractors for the service and repairs of equipment. Responsible for maintaining and managing Asset and Preventive Maintenance data in Angus/Service Insights, for all managed Assets, in accordance with established data standards and structures. Configures and maintains Preventive Maintenance programs in Angus/ Service Insights, in accordance with customer agreementsProject Coordinator Alnylam Pharmaceuticals, April 2023 September 2023 Collaborated with the facilities team to streamline vendor operations, reducing project timelines by 10%. Oversaw procurement and billing processes, generating purchase orders and managing vendor relationships. Receive and Management all aspects of Work Order and Asset Management process. Onsite meeting and event operations coordination and support catering services, setup of conference rooms, escorts with vendors, etc. Provides ad-hoc customer support and facilitation to work orders requests, team inquiries, scheduling, etc. Responsible for all transportation elections, reporting and cost allocations with parking and public transportation. Ensure a safe work environment is maintained through adherence to safety guidelines and policies. Assist with maintaining hard copy files for necessary documentation and offsite storage requirements. Compliance and training with all Engineering Procedures (EP) as directed and related to daily work activities.Lead Business Services Coordinator Takeda, September 2020 April 2023 Managed business services across six buildings, supporting over 5,000 employees. Led a team of hosts, optimizing meeting coordination for 200 conference rooms. Communicate with internal and external clients to answer questions, take orders, book conference spaces, manage calendars and address complaints. Assist in the completion of the Service Business Continuity plan. Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicates with appropriate partners to address issues. Responds to customers on behalf of other team members (e.g., Facilities or Janitorial Team). Maintains integrity of databases and other digital tools, which may include administration of SharePoint sites or similar associated with service delivery, as requested. Provides basic reporting. Supervises Hosts assigned to Experience Services, including establishing work schedules, assigning tasks, cross-training staff to perform multiple duties as back-up. Oversee coordination of moves, adds, and changes (MAC). Perform a variety of maintenance and facilities duties such as processing work orders, taking inventory, maintaining and update filing, mailing and database systems. Supply Chain Planning & Control Leoni Wiring Systems-Volkswagen, January 2010 August 2014 Liaised between logistics plant and clients to ensure smooth communication and operational alignment. Developed and managed the Master Production Schedule, overseeing demand forecasting, planned orders (both firm and provisional), and safety stock levels to maintain inventory efficiency. Ensured timely and cost-effective delivery compliance, coordinating with various teams to meet delivery timelines while controlling transportation costs. Monitored finished goods inventory levels, implementing just-in-time strategies to avoid overstock and stockouts. Applied First-In, First-Out (FIFO) methodology to optimize inventory turnover and ensure product freshness, while regularly analyzing production performance metrics. Generated and communicated production output reports, ensuring visibility and alignment between production teams and management. Tracked hourly freight transport costs, identifying opportunities for cost savings and operational efficiency improvements. Oversaw the integration and monitoring of Electronic Data Interchange (EDI) systems for customer orders, ensuring seamless integration with SAP and Fors (German Management Software) to optimize order processing. Launched production orders via SAP, adhering strictly to FIFO principles to maintain production flow and inventory accuracy.EducationMasters degree in business Analytics University of Massachusetts, Boston, 2021 Masters Degree in Logistics and Transport Management Business School, Morocco, 2012 bachelors degree in business economics Faculty of Sciences and Techniques, Morocco, 2002 Skills Project Management: Vendor management, procurement, event coordination Technical Skills: SAP, SIGIP, Nexus Systems, Angus/Service Insights Languages: Spanish, FrenchCertifications Lean Six Sigma (if applicable) Value stream mapping Lean manufacturing Quick change over Kaizen (continuous improvement) 5S |