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Click here or scroll down to respond to this candidateCandidate's Name
New York, NY / USA (Globally Mobile) PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE EDUCATIONUNIVERSITY COLLEGE LONDON LONDON / UKMaster of Sciences in Global ProsperityTHE AMERICAN UNIVERSITY OF PARIS PARIS / FRBachelor of Arts in Philosophy, Politics, and Economics (PPE) & Comparative Literature PROFESSIONAL EXPERIENCEEL EDUCATION REMOTE / USAProgram Manager Oct 2021 - Nov 2023Led a $1 million project funded by Robin Hood to develop a digital-only learning program aimed at improving students' reading skills post-Covid-19 lockdowns. Transitioned to the Business Systems team post-launch, overseeing the Salesforce implementation and conducting an enterprise-wide systems audit. Unlock Phonics Project Designed and executed comprehensive project plans using Asana for tracking, conducting weekly meetings, and regular check-ins with external partners. Developed engaging learning platforms featuring interactive elements, audio instructions, and animations, ensuring alignment with project objectives and timelines. Managed relations with over 40 teachers representing 500+ students across four lower-income schools, achieving an 87% improvement in students' phonics skills. Coordinated eight training sessions (both in-person and virtual), achieving a 94% satisfaction rate from teachers for service and support. Led the partner communications strategy, utilizing Salesforce and Zoho CRM to manage inbound requests, serving as the primary point of contact, disseminating curriculum plans, training schedules, and announcements. Maintained a partner-facing portal and comprehensive partner database to ensure smooth project milestones. Produced engaging internal communications, including meeting minutes, agendas, resolutions, and weekly update newsletters, leveraging tools like Notion to enhance team collaboration and project transparency. Collaborated with actors, animators, curriculum developers, and audio engineers to integrate content and features seamlessly, using data analysis to drive iterative product improvements, reflecting a user-centric approach. Enterprise-wide Software Audit and Salesforce Implementation Conducted a thorough audit of enterprise systems, identifying and implementing Salesforce as the CRM solution, resulting in streamlined processes and enhanced data management across the organization. Led cross-departmental workshops on Salesforce usage, improving team adoption and efficiency in handling customer relations and internal communications.DAVID NOVAK LEADERSHIP REMOTE / USAProduct Manager May 2023 - Nov 2023Drove the development and successful launch of a leadership app under David Novak Leadership, a nonprofit founded by the former CEO of Yum Brands, dedicated to nurturing leaders across all levels. Led cross-functional teams through concept development, design, and app launch, leveraging Agile methodologies in Basecamp and Trello to ensure efficient workflows and timely deliverables. Translated user needs into product features, prioritizing through prototyping and product testing, and ensured user satisfaction while maintaining a clear product vision and making data-driven decisions. Managed logistics and content creation for podcasts and social media platforms, significantly boosting audience engagement and maintaining a positive brand presence through effective use of LinkedIn, Instagram, and HubSpot. Edited and published bi-weekly newsletters on LinkedIn and WordPress, implementing SEO strategies that improved online visibility and search engine rankings. Provided swift and professional responses to communications across LinkedIn, Instagram, and Twitter, ensuring a strong and consistent brand presence.WATERBEAR NETWORK AMSTERDAM / NLImpact Manager & Executive Assistant March 2022 - May 2023 Contributed to the success of a start-up documentary streaming service dedicated to impact storytelling. Acted as the right hand to the CEO during a critical leadership transition, handling high-pressure situations with discretion and maturity. Managed complex calendars, scheduling 15+ meetings and appointments daily across diverse time zones, utilizing Google Workspace for seamless coordination. Organized logistics for digital and in-person meetings, including venue bookings and video calls via Google Meet and Zoom. Arranged over a dozen international trips, meticulously coordinating transportation, accommodation, and documentation needs such as visas and vaccine certificates. Designed detailed itineraries, notably coordinating 42 meetings during a 10-day trip to the US for the Sundance and SXSW festivals. Served as the first point of contact for internal and external stakeholders, managing all formal board communications, including notices, minutes, and resolutions. Facilitated communications with prestigious brands like Nikon, Rolex, Red Bull, and Natura. Spearheaded large-scale social events, managing project teams and budgets between 2-6k for 50+ attendees. Implemented informal social team-building activities, enhancing team bonding and employee well-being, with meticulous organization in Google Sheets. Authored internal communications, including a weekly company-wide newsletter that significantly increased employee engagement. Feedback highlighted the dynamic and engaging approach to conveying information. Handled finance and expense reporting and budgeting with precision, utilizing Expensify, Cledara, and Google Sheets to collate, file, and submit expenses, ensuring accuracy and compliance. INSTITUTE FOR GLOBAL PROSPERITY LONDON / UKCommunications and Research Coordinator Oct 2019 - Oct 2020 I improved the presentation of complex research on global prosperity for conferences and lectures, enhancing the institutes ability to communicate its work on sustainable development and economic reform. Updated and enhanced 50+ lecture presentations for academic conferences and classroom use, ensuring consistent visual design and clear, impactful messaging. Streamlined the preparation of lecture materials, collaborating with professors and researchers to deliver well- organized, visually engaging content to diverse academic audiences. Improved audience engagement by developing custom visual aids, resulting in clearer communication of complex research topics and a 20% increase in post-lecture feedback and discussion. Supported high-profile public lectures and academic events, ensuring seamless presentation flow and timely delivery of materials, contributing to a 15% increase in attendance for key events. UCL INNOVATION AND ENTERPRISE LONDON / UKEvent Manager Oct 2019 - Mar 2020I organized large-scale events focused on innovation and entrepreneurship, enhancing stakeholder engagement and supporting UCLs mission of business and academic collaboration. Managed logistics for 12+ high-profile events, including conferences and networking functions, overseeing end- to-end planning, budgeting, and execution for audiences of 200+ participants. Fostered partnerships with prominent speakers and organizations, delivering a 90% attendee satisfaction rate by coordinating seamless event experiences both online and in person. Enhanced event marketing efforts through innovative digital campaigns, increasing event registration by 25% over six months.AMNESTY INTERNATIONAL LONDON / UKFundraising Coordinator Oct 2019 - Oct 2020Played a key role in enhancing Amnesty International's fundraising efforts through strategic management of online and in- person sales channels. Led the onboarding and training of new volunteers, improving team efficiency and overall productivity. Generated over 2,000 in monthly sales by managing the online bookshop via Amazon Seller Central, handling client inquiries, processing submissions, and coordinating mail logistics. Spearheaded bi-annual large-scale book sales, significantly boosting fundraising efforts and enhancing community engagement. |
