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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Jersey City, NJ 07305 WWW: Bold ProfilePROFESSIONAL SUMMARYAccomplished Independent Contractor with a proven track record at Lamir Cleaning Services, excelling in client relationship building and workload management. Leveraged problem-solving abilities and collaboration talent to enhance team performance and client satisfaction. Expert in safety compliance, ensuring smooth operations and fostering a culture of continuous improvement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. SKILLSClient Relationship BuildingWorkload ManagementDeadline AdherenceSafety ComplianceProblem-solving abilitiesCollaboration talentWORK HISTORYJun 2019 - Feb 2024Independent ContractorJvinasco Consulting-Lancaster, PADelivered outstanding service to customers to maintain and extend relationships for future businessopportunities.Developed and maintained strong working relationships with clients, leading to repeat business and referrals.Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.Sep 2015 - Jun 2017Store ManagerMexicali Fresh - Auckland, NZManaged daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.Managed inventory control, cash control, and store opening and closing procedures.Addressed customer complaints promptly andprofessionally, resolving issues to maintain positive relationships with clientele.Managed store employees successfully in fast-paced environment through proactive communication andpositive feedback.Oct 2012 - Jul 2015DirectorCentro Nacional DeConciliacion Del Transporte -Medellin, ColombiaDeveloped high-performing teams by providingmentorship, guidance, and opportunities for professional growth.Enhanced team collaboration through regularcommunication, goal setting, and performanceevaluations.Established a culture of continuous improvement by fostering open communication channels andempowering employees to voice their ideas.Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.Mar 2009 - Oct 2012Legal AnalystBank Popular - Cali, ColombiaResolved complex legal issues through thorough analysis of case law, statutes, and regulations.Trained team members on best practices formaintaining confidentiality of sensitive information while adhering to privacy laws.Reviewed advertising materials for accuracy andadherence to applicable laws, avoiding costlyregulatory penalties or reputational damage.Handled clerical duties and provided first-level response to phone calls and correspondence.EDUCATIONDec 2009Bachelor of Science: LawUniversidad Santiago De Cali Cali, ColombiaLANGUAGESSpanishNative or BilingualEnglishProfessional Working |