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Title Administrative Assistant Customer Service
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLE m.Administrative AssistantSkills: Time Management, Excel, Microsoft Outlook Calendar, Calendar Management, Microsoft Word, Light Payroll, Bookkeeping, Document Specialist, Mortgage Underwriter Assistant, Mortgage Processor, Customer Service, Sales, Licensed Life Insurance Agent.Authorized to work in the US for any employer.Skills: Time Management, Excel, Microsoft Outlook Calendar, Calendar Management, Microsoft Word, Light Payroll, Bookkeeping, Document Specialist, Freight forwarding, Customer Service, Sales. Mortgage processor, Mortgage Underwriting Assistant, Reception, Desk Clerk. Authorized to work in the US for any employer.Desk ClerkAppleOne  Oakland, CAMay 2021 to August 2023Checking visitors logging in as guests for time in and out. Preparing paperwork for overnight stays. Monitoring security cameras via computer. Contacting Manager staff when tenants move in furniture to examine for pests or abnormalities. Reception, creating work orders for tenets by phone, and assisting tenets with lock outs. Providing tenants with pods for access to the hotel in and out. Supplying prospective tenants with applications for occupancy or placement on the waiting list. Sending information to the Manager to submit to the San Francisco Housing Authority.Trading and Sourcing Administrative AssistantAppleOne Oakland, CAJune 2019 to May 2021Processing all trades that come in via email to create an account documentation for edible oils. Tracked trade oils from time it is loaded coming from Malaysia, China, or Philippines. Keeping excel files of all oil weights, bill of ladings for each shipment. Processed Logistics in keeping track of estimated time of eta's, maritime, cargo, and kosher cleaning of oils to be processed once they arrive at California ports. Creating invoices for remittance from shippers of oils, process dock workers timesheets and light payroll. Record broker/dealer commodity documents and organize payments documentation for offloads of oil from vessels. Virtual Administrative assistant by communication via email to Senior Administrative contact regarding documents that need processing to guarantee oil shipments are up to par regarding weight and quality. Reception, answering voicemail, emails are daily duties solving problems regarding oil shipments, processing bank paperwork for draft acceptance for payment, filing and creating all Invoices required by compliance. Administrative AssistantProfessional Career Placements.com  San Francisco, CA August 2017 to August 2018Reception to incoming calls nationwide and overseas. Greet visitors and maintain their sign in and out of office visits.Create a post payroll spreadsheet for department checks. Light secretarial duties. Lockbox ClerkRemX Office Staff  San Francisco, CAOctober 2014 to March 2016Primary functions included client payments and customer support of payments received. Collected payments of Customer Accounts. Pulled checks per client account to be posted to their bank account. Sorted payments based on account, amount, and specific orders requested. Client assistance on very large corporate and small company workloads. Sorted mail payments and posted monies to customer accounts.Legal Administrative AssistantKelly Services Group  Los Angeles, CAMarch 2007 to October 2010Provided administrative support to the Superior Court Public Defender Office. Created Felony, Misdemeanor, Infraction traffic files/records, scheduled court dates for clients, supported Public Defender Attorneys, Operated front desk, filing, reception, updating information in database, creating time sensitive Court documents as required. Maintained and stored old files records as needed. Customer Support Sales RepresentativeKey Resources  Oakland, CAJanuary 2001 to March 2004Functioned as primary Administrative Support to Financial banking institutions. Loan Servicing Call Center.Creating Customer Accounts, maintaining databases and updating entry information. Cold Calling, telemarketing, receiving incoming customer inquiries regarding loan payments, liaised Between banks and clients regarding default accounts, lost wire payments, and reconciled problems within accounts.Performed research on accounts regarding monetary payment issues tracked, reported actions and documented call results in database. Worked independently using entrepreneurial skills in outbound cold calling, to current prospective clients, maintaining sales quotas, cross selling. Rated mortgage current clients to create sales leads for related products and services. Mortgage ProcessorSRS Group - Walnut Creek, CAMarch 1998 - January 2001Operated as a primary mortgage support for various mortgage companies. Started mortgage files from online applications, locked in rates, verified borrower information, prepared borrower files for funding.

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