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Click here or scroll down to respond to this candidateCandidate's Name
Linked in profile: https://LINKEDIN LINK AVAILABLECell Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLECAREER OBJECTIVESIm a IT Leader Professional seeking to obtain a position in Systems Engineering, Systems Architect or a Management role in a dynamic company where an extensive experience of Infrastructure Services and Operations will be fully utilized in the Healthcare, financial or Engineering industries with 12+ Years of Information Technology experience as a Systems Engineer, Windows Server Administrator, Implementation and Migrations, Backup Solutions, Virtualization Solutions, and Project Management.Successful information technology professional with diverse and extensive experience focusing on systems administration, systems deployments, systems analysis and design, and documentation and systems migration.A Proven achiever in systems development, testing, and engineering. Providing hands-on support with server/client-based systems, router protocols, telecommunications, and software applications.Considered a high-energy leader main a reputation for integrity and quality. Team oriented with excellent interpersonal communication skills. Citrix Network SCCM Engineer / Systems EngineerATTRIBUTESSystem EngineeringVirtual Server AdministrationTanium Packaging LeadCloud EngineeringActive Directory Server EngineerExperimentation AdminCyber SecuritySCCM ArchitectLAN / WAN EngineerIT Security EngineeringProject ManagementServer ManagementSIGNIFICANT ACCOMPLISHMENTSSystems Engineering and Architecture Provide systems consulting and support services including project planning and management, systems analysis and design including requirements definition, user support activities, testing and documentation. Business areas of expertise include healthcare systems, network billing and auditing systems, financial and human resource systems, on mainframe, UNIX, and Windows platforms. System administrative areas of expertise included MS Windows environments of Exchange server, Windows Cluster Severs, File Server 2000 to 2016. Worked with Microsoft Server 2000 2019; Active Directory, Exchange, DNS, DHCP, IIS; Symantec Endpoint Protection and Mail Security; and RAID configuration.Infrastructure Management Performed under the capacity of Team Lead for Windows 2000 Server and Windows XP workstation migration. I facilitated the design, development and deployment of Microsoft Windows 2000 Servers and Windows XP workstation PCs. The servers saved the company time and money required to store and secure data. The project was completed 4% under the $750,000 budget.HIPAA- Project Lead on the HIPAA Remediation Project. I was responsible for assembling, coaching, and motivating HIPAA Remediation team to minimize negative impacts of security risks while optimizing costs by minimizing administrative cost for server operations and computer security administration. This project provided the network and data security necessary to obtain HIPAA standards. This project was completed one month early as well as being completed 12% under the 1.7-million-dollar budget.Systems Deployments I have in-depth experience with Microsoft updates and security patches via SCCM and installed new operating systems via Microsoft System Center SCCM 20012 using OSD/MDT. I have created 100's of standalone and third-party packages (msi and exe) using numerous tools and scripting methods at clients as large as 15,000 seats. I have designed and implemented SMS remotely for many clients without ever visiting the actual site, as well as administrating sites via remote. While Windows Server Administration is my main skillset, I have worked with SCCM and SCOM many times as well. Used MS Audit Collection services to monitor and audit MS Active Directory security policies.SCCM Architecture and Patch management- Worked on Domain migration due to FCSO merger and managed several SCCM installations in other domains that were administered centrally at the Enterprise level. Design and implementation of SCCM 2007 to 2012, a very complex environment with multiple remote sites and 4,100 seats.Project Management Worked as a project manager on the wireless project while maintaining responsibilities as a network administrator. I mentored and facilitated personnel and coordinated meetings on time. The project was accomplished 12% less than the 500,000-dollar budget and two weeks earlier.Cloud technologies /Virtualization ManagementI setup a Disaster and recovery in Microsoft Azure to Mirror the production and development environments. I designed, developed, and built out data centers utilizing IBM SoftLayer Cloud management portal and PowerShell scripts. I built Virtual Machines in Hyper -V Cluster and setup load balancing.Optimization of User Onboarding ProcessDesigned and implemented an A/B test to compare different user onboarding flows, resulting in a [specific percentage]% reduction in user drop-off rates.Cyber Security Provided NIST Cybersecurity Framework utilizing policy framework of computer security to improve their ability to prevent, detect, and respond to cyber attacks.TECHNICAL EXPERTISENetwork, Server, LAN, protocols, and Services:Ethernet, 10/100 Gigabit Switching, CAT 5e, TCP/IP, UDP/IP, OSI, DHCP, DNS, NTP, FTP, Telnet, Web Servers, Firewall, SNMP, SMTP, SAN, NFS, PPP, (R)RAS, FTP, Network traffic sniffing & analysis.System Deployment:SCCM 2007 to current branch version, SCOM, SMS, Wininstall, Install ShieldServer Operating Systems:Unix, Mainframe Windows, NT, Windows server 2000 to 2019 and IIS 5 7.0. Citrix XP Farm versions 4.0, 4.5 and 5.0.Desktop OS:DOS, UNIX, VMS, Windows NT / 2000 / XP / Vista, Windows 7, 10, 11.WAN:Frame Relay, ISDN PRI / BRI T-1, ATM, MAN, Cisco Routers, Hubs Switches.Net Security:PGP, N.G. Sniffer, Intrusion Detection, Cisco Net Tools, Spectrum, HP, Symantec Endpoint, OpenView, Whats Up Gold, Surf WatchSoftware:MS & WP Office, MS SQL, VAXset, RDB, VMWare, VSphere ESXi version 7.0 Enterprise Plus, MS Project, SMS, Visio, MS Front Page.Cloud Technologies:IBM SoftLayer cloud technologies, Microsoft Azure Disaster Cloud Server.EDUCATIONUniversity of Phoenix . Jacksonville, FL 3.73 GPABachelors Science Information TechnologyUniversity of Phoenix Jacksonville, FL 3.83 GPAMasters of ManagementMicrosoft Certified Professional Microsoft 2000, 2003PM InstituteProject Management PrinciplesMicrosoft Training Included: SQL Server 2000 Exchange Server 2000, IIS MS XP, Vista, Windows Server 2000 Windows 95 and Installing, Configuring Windows 2000 file, printer, web and exchange servers.SKILL MATRIXRequired SkillsBrief DescriptionMicrosoft SCCMI have 5 plus years of experience building SCCM Servers, server OS deployments, patch management, and application deployments.Patch ManagementI have 7 plus years in patch management. I maintained security patches on workstations and servers.Active Directory Server Engineering (Group Policy Architect, Administration)I wrote, maintained group policies, and applied policies to organizational units, for users, workstations, and servers.Windows System/Server AdministrationI performed windows server administration and engineering ranging from 300 to over 3000 servers and from 500 to over 20,000 users in multiple industries ranging from healthcare, financial, and manufacturing.Vmware VsphereI have utilized VMware vSphere versions 5.5 to 8.0 setting up VM and migrating virtual to virtual and physical to virtual environments using VCenter converter. I have 6years experience with VMware.SolarWindsProvide systems management, network monitoring, applications management, and IT Security with SolarWinds.Flexera Admin StudioRepackaged legacy installers Standard Corporate Applications, and In-House applications using Admin studio Repackage.Preferred skills:Brief DescriptionAvamar/Data Domain Backup SystemI performed server maintenance and used multiple backup applications to backup domains, users data, and system backups. I have 10 years of backup experience.Proofpoint Cyber SecurityI have over 10 years of Cyber security experience. McAfee, Symantec, Backup Exec, Vipre end point, Cylance and Sophos are some of the Cyber Security solutions I have used.Azure AD AdministrationI have 2 years of Azure AD administration. I built a disaster recovery site which mirrored our production environment. This was maintained by DFS replication from the primary site.Active Directory Server AdministrationMy AD Administration tasks included the setup, configuration, management, and maintenance of Active Directory servers and the directory service itself.Cloud Services AdministrationI have a total of five years of cloud Services Administrative experience both in IBM SL and Microsoft Azure.RadiusI used Radius Devices to monitor server availability, retransmission, and timeouts. I have a four years of server monitor tools.PKI AdministrationI managed Microsoft Public Key Infrastructure to manage certificates. I have a few years of experience with PKI.DNS AdministrationI have seven plus years of managing DNS on Windows Servers. I setup several DNS Servers which usually were configures on the Domain controllers in our data centers.ADFS AdministrationI have setup ADFS when implementing Domain controllers for domain authentication. This way a users credentials are passed to the partner extranet site using ADFS using the same user ID and password which was authenticated on the domain.PowerShell ScriptingI have 4 years of PowerShell scripting to create automation processes when provisioning servers for the data center.Required Education/CertificationsBrief DescriptionBachelor's Degree in Computer Science, Information Systems, Engineering or Technical ScienceI have a Bachelors Degree in Information Technology and a Masters of Management.PROFESSIONAL EXPERIENCEWest Palm Beach, FL / Remote TCS Contract with Florida light and Power January 2024 to PresentSoftware DeveloperProvided application packaging and deployment using Flexera AdminStudio, PowerShell scripting, and Intune. Proven expertise in managing and maintaining software distribution infrastructures, ensuring seamless application delivery, and enhancing system efficiency.Created application packages and deployments using Flexera AdminStudio 2022 R2 and Tanium.Develop and maintain automated software deployment scripts using PowerShell and Tanium task sequences.Manage the full lifecycle of software packaging, including testing, validation, and deployment.Collaborate with software developers and IT support teams to ensure successful application rollouts.Troubleshoot and resolve software deployment issues and perform root cause analysis to prevent recurrence.Maintain documentation of packaging standards, deployment procedures, and troubleshooting steps.Implement security and compliance policies for software distribution and system updates.Lead a team of system engineers to develop, test and deploy software packages, deploy and manage Tanium for endpoint client management across a 27,000+ devices on network. These deployments aree on Windows 11 workstations and Windows Server 2019.Designed and implemented automation scripts using PowerShell and Python to streamline system updates and patch management.Coordinated with cross-functional teams to develop and execute system upgrade plans, reducing downtime by 30%.Managed and optimized system performance, achieving a 25% increase in overall efficiency.Create packages in Bigfix. Participated in Bigfix to Tanium migration.Successfully led a project to migrate 25,000 endpoints to a new security protocol, enhancing data protection and compliance.Developed a custom Tanium package that reduced software deployment time by 40%Jacksonville, FJacksonville, FL / Remote TCS Contract with EquifaxAugust 2023January 2024Systems EngineerCS Contract with CitibankSuccessfully upgraded, implemented, and optimized Hyper-V virtualization solution from Windows Server 2012 to Windows Server 2016 for diverse environments, ensuring efficient resource utilization and improved system performance.Upgraded Windows Server 2012 domain controllers to Windows Server 2016 and meticulously documented the process, ensuring seamless transition and enhanced system reliability.Demonstrated expertise in monitoring Hyper-V infrastructure performance using tools such as System Center Virtual Machine Manager (SCVMM) and effectively troubleshooting issues to minimize downtime.Implemented and maintained high-availability configurations, leveraging Hyper-V clustering and failover clustering for seamless continuity of critical workloads. Developed and tested disaster recovery plans to ensure business continuity.Automated routine tasks and processes using PowerShell scripting, streamlining Hyper-V management tasks and improving overall operational efficiency.Managed and implemented regular updates and patches for Hyper-V hosts and virtual machines, maintaining a secure and up-to-date virtualization infrastructure.Worked on HP ProLiant DL380 and Dell servers, fixing issues and collaborating with HP Support to resolve critical hardware and software issues.Created comprehensive documentation for Hyper-V configurations, procedures, and troubleshooting steps, facilitating knowledge transfer sessions for team members to enhance overall skillsets.Collaborated with cross-functional teams, providing technical expertise and guidance to ensure the successful integration of Hyper-V solutions into Equifax's infrastructure.Conducted training sessions for IT offshore teams, sharing insights and best practices to enhance team proficiency.Jacksonville, FL TCS Contract with CitibankFebruary 2021 August 2023Systems Engineer Creates MSI packages, and custom scripts in PowerShell. I create operating images and install, customize, and maintains Windows operating systems, using SCCM and customized DI2 packaging solutions. I also create software packages and install, upgrade, and maintain products that run on the Operating system. Manage Compliance thru the creation of compliance packages for McAfee Endpoint Management application and compliance reporting with Intune and SCCM. I create, test, and promote Server and workstation packages in SCCM in development, and testing phases of the SDLC and then promote to production environments. I also create, test, and promote the applications that run on the operating system. I provide third level support as well in all three environments. Im a lead on various projects such as the design of active directory groups and organizational units analysis. This project is part of a bigger project that defines existing OUs and GPOs in Windows active directory and creates and removes them as well to streamline the migration of active directory from one environment to another. I used Intune to setup, configure devices in test, and production environments. I also defined the new GPOs and OUs that would be created as a part of the migration process. This will provide hardening of servers, users and workstations. I was the lead in the DI2 to SCCM migration project. In this project Im responsible for converting packages from DI2 to SCCM packages for testing (UAT) environment, pre-production testing, and production environments. I was responsible for the migration, testing and promotion of SCCM packages to production environments. Im currently one of the leads in the NBS to NAM migration which includes on premise and Microsoft Azure hybrid environments. I utilized additional DEV/OPS tools to promote applications to multiple environments such using Jenkins application. I also performed Active Directory AD, and Group policy GPO analysis. This involved analyzing the AD permissions and over 16,000 GPOs. To determine the impact of GPO reduction and creation for the new domain Group Policies. There were other projects that I was responsible for application and hardware integration such as Glory CashApp Manager application.Herndon, VA Tech Mahindra Contract with AirbusAugust 2019 February 2021SCCM Engineer Performed the following SCCM Administrator duties which include all relevant tasks and activities which are necessary to accomplish the expected objectives: Work with the Front Office supporting 3500 users/workstations in Airbus, in the different business units. AD Server work managing AD group policies to harden systems for compliance. Implemented and installed SCCM 2016 server, setup distribution points, boundaries and maintained server.Created and deployed new .Net software packages and software packages. Packaging of Applications when needed for distribution with SCCM Deployment Plan, document, test, and deploy applications, application updates and security updates for all or for determined group of users/workstations based on requirements. Download, modify, document, and deploy IMAGES for various operating systems as required for Helpdesk to use. Update boot media if required. update drivers Proper logging, documenting, classifying, resolution, or escalation of application deployment requests Image preparation and setup for unattended deployment. Automated re-imaging of computers based on tasks or scripts. Maintained compliance by deploying security patch and creating McAfee packages. I also produced weekly and monthly queries in SCCM for compliance reports. I led team members in operating system deployments and migrations to Windows 10. Maintain relationship with EU counterparts in order to be part of any modification, changes or upgrades Provide customer service by properly communicating to end users any resolution, escalation or updates on existing requests or incidents.Jacksonville, FL Nivel Manufacturing LLCSeptember 2016 July 2019IT EngineerLead operation team members in Windows Day to day IT Engineering tasks and projects. Cradle to the grave support of the infrastructure. Responsibilities include but are not limited to the following: Building servers, including Domain Controllers and management servers. Worked on level 2 and level 3 supporting areas of server, software, networking, and hardware support.I on boarded Employees with Intune using AD join with Autopilot configuration. I configured Autopilot with the necessary settings, such as branding, pre-installed applications, and configuration policies. I performed Intune Enrollment, Intune Enrollment, and Application Deployment when onboarding end users in Intune. I deployed required applications and configurations to the device based on the defined policies. This included Office 365 apps, security settings, and other business-specific applications. I helped manage endpoint security by applying antivirus and threat protection policies, ensuring that the device is protected against potential security threats. I performed remote management to remotely manage and troubleshoot the devices. I performed remote wipes, tracked device compliance, and perform other management tasks. I also monitored and performed updates on systems to maintain compliance.Responsible for designing and implementing automation solutions using the following technologies, Microsoft VMWare, SCVMM, active directory, PowerShell, and application packaging deployment tools.Performed patch management on servers and workstations using Solarwinds.Responsible for the complete systems development life cycle of projects. These projects include but not limited to disaster and recovery, active directory design and implementation, Virus implementation and support planning, server and workstation deployments.Collaborated with network engineering in Port Security, Cisco Router firewall configuration and administration on Cisco 2960 switches. Performing network monitoring tasks using Solawinds. Troubleshoot and resolve network, server, workstation and software problems using the following tools: Solarwinds, Nagios, Jira, Manage Engine.Migrated from Jira to Solarwinds IT Service management for remote access, IP monitoring and incident management.Setup Disaster and recovery in Microsoft Azure. I setup the servers in Azure to duplicate production environment. This setup included the configuration of MS SQL Server 2016, MS AX 2016, Windows Server 2016 Data Center which included DNS, DHCP and, file server Roles for DFS replication. This network was integrated thru our ISP and on level 3 network.Performed security assessments, deep scans, active threat hunting, investigate and removed any threats such as malware, false positive execution, and ransomware and zero-day detection.Performed IT and Cyber Security Engineering vulnerability testing and risk analyses and creation of firewall policies.Develop automation scripts in PowerShell to handle and track incidents.Investigate intrusion incidents, and collaborated with colleagues on authentication, authorization, and encryption solutions in active directory.Evaluate new security technologies and processes that maintained corporate complianceImplemented Vipre Endpoint Security EnterpriseDeliver health reports of system security in Vipre Endpoint management.Installed and configured SCCM 2012 r2 Server and DPM Server. Performed software and OS deployments using SCCM. I also performed patch management with SCCM 2012.IBM Cloud Engineer Contract with ArtechFebruary 2014 to February 2017System EngineerLead operation team members in Windows Engineering project tasks after I designed, provisioned hardware, and implemented Window Server Technologies. Once the server was built and placed on the domain, operations department would provide support for the servers.My active Directory Server work included designed, developed, tested, and implemented Active Directory Services in Windows 2008, and 2012 Server environments. Created Global Policies GPOs, and Organizational Units OUs and applied them to users and machines to ensure IBM IT Security standards were met.Directed engineers in testing and supporting multiple infrastructure and proof of concept and production projects.Design, provisioned, and configure over 100 servers in Soft Layer Cloud Technologies for various projects.Created user groups, accounts and provided access to engineers for various projects.Worked as a liaison with project manager in putting together project plans. Ninety eight percent of these projects were completed on time.Built Windows 2012 r2 cluster servers and Microsoft Systems Center Configuration Management (SCCM) 2012 r2 Servers both in Production Environments and Proof of concept environments. Created packages and applications in SCOM 2012. Deployed Server Tool packages and applications created in SCCM such as QRadar, Trend Micro Deep Security, Litespeed Database and Backup, Squid Proxy Server. Setup patch management in SCCM.Installed, configured, and deployed System Center 2012 R2 Data Protection Manager (DPM) to create backups for Windows servers.Integrated systems and applications to the application and web servers and utilizing deploying J2EE JAR files onto one or more server clusters of instances. -Designed, Developed and Implemented Proof of Concept environments, Disaster Recovery environments and Production environments for multiple data centers. These Windows environments included Windows 2008 Server Standard r2, Windows 2012 Server Standard r2 64bit, Windows Cluster Server 2012 r2, SFTP Servers, HA Mail Servers, SAN configuration, Network Configuration, and Integrations.San Francisco, CA Microsoft / Okaya Information Systems First Republic BankSeptember 2013 to February 2014System EngineerProvide system security by securing systems to meet auditing compliance.Provide system administration to host servers for desktop management toolsProvide Active Directory system administration for workstation domain, incl. computer objects, group policy objects, etc., and coordinate with Active Directory AdministratorMaintain and monitor system-level security and vulnerabilities.Manage, apply, and test server patching and hot fixes. Windows XP to windows 7 migrations.Successfully completed rollout of new asset management software (Flexera)Patching for 4,000+ desktops and laptops in Windows XP environmentDeploying packages with Microsoft System Center SCCM 2012 and ShavlikWrote scripts utilizing PowerShell and Batch files while using them in custom actions. Wrote PowerShell scripts for installation packages in SCCM and SCOM. Repackaged legacy and in-house applications using Flexera Admin Studio 6, 7 and 9, Wise packaging Studio 7.Develop Design of AD DS Design Server Images of cloud servers.Dubuque,IA IBM Contract with ArtechApril 2012 to August 2013System ManagementAdministration of Active Directory [Microsoft Technologies and Networking]in large Windows 200/2003/2008 IT environment management of infrastructure design, and trouble-shooting x-tier applications on client and server.Administer and manage AD user accounts, computer accounts and group policy management of GPOs in multi-forested domains and across multiple domains, Setting up Trusts.Troubleshooting and manage and maintain mission critical server-client applications/services including security protection services, backup services, spam services, content filtering and monitoring with Symantec Endpoint Solution.Install, configure, and maintain server resources and tools, managing printer queues and GPOs.Utilization of deployment services using several technologies for server tools, server OS, and server deployments. Support of the Windows 2003, 2008 environments. Server OS maintenance and management utilizing Tivoli, Avocent, IMM, Fusion and other IBM server management tools.Performing server health checks, remediation's, GAP checks, creation of documents and system improvement processes.Supporting VM Ware and SCVMM to create virtual environments for 900 virtual Servers.Windows 2003 and 2008 Server Operating systems deployments using Tivoli Endpoint Manager TEM and Fusion. Patch deployments using TEM, and tool deployments using SEA Deployment tool.Account focal responsible for managing time, resources, of technical projects. Responsible for project coordination planning and strategy. Responsible for testing, deployment, documenting and training employees on various projects. Some technologies include but not limited to building 1100 virtual servers, creation of server builds, Tivoli Endpoint management deployments, configuration of teaming network interface cards, Fusion Baseline Analyzer project deployment, Disaster and recovery and deploying and configuration of server tools. Used remedy to manage incident, request, and change management tickets.Jacksonville,FL Kaplan UniversityJune 2011 to April 2012Adjunct Professor Computer ScienceI taught IT133 Microsoft Applications. This course teaches students how to use MS Office Applications in a practical business environment. This course teaches students how to put together a business plan and with the Microsoft Office Suite of Applications. The applications are Microsoft Excel, Microsoft Access Database, Microsoft Word, Microsoft Power Point and Microsoft Exchange.IT172 Introduction to Web Tools. This course teaches students how to build a webpage using web design tools such as WYSIWYG Editors, Web Templates, and other design technologies. This course teaches students Web publishing fundamentals, planning a successful website, multimedia interactivity elements, promoting and maintaining a website (website testing, publishing, site promotion, site maintenance and evaluation.I taught IT190 Computer Hardware and Operating Systems. This course provides students with a practical understanding of how computer hardware and operating systems work. Topics include personal computer configuration and maintenance, and the fundamentals of operating system installation and administration. This course prepares students for the A+ exam.I taught IT101 Introduction to Information Technology. This course provides a conceptual foundation of the history, and organization past and present. I taught the significance of the impact of events affecting the computer field and define the role of information technology in various markets. I taught a high level of computer systems including hardware, software and networking. Discuss key technologies and define terminologies. Complete a basic project on a historical event of the computer revolution. Analyze the systems development life cycle. Analyze the history of computers.I taught IT273 for Network Concepts. This course introduces the theoretical concepts behind todays networks. It outlines the framework of current network theory, explaining the Open-Source Initiative (OSI) Model and the methods of carrying data over wire, fiber, and wireless media. Other topics include fundamental network design components such as topologies and access methods, basic administration of popular network operating systems, and troubleshooting methods for data transmission and recovery.Jacksonville, FL Lender Processing Services LPSDecember 2010 - June 2011System AdministratorLender Processing Services (LPS) is the nation's leading provider of mortgage processing services, settlement services, mortgage performance analytics and default solutions. The company's high-performance technology, data and services empower lenders and servicers by providing them with the solutions they need to achieve their business goals and succeed in today's competitive marketplace.Responsible for deploying configuring and maintaining web-based |
