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Click here or scroll down to respond to this candidateCandidate's Name
Newark, DE Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperiencePro Desk/Tool Rental Customer Service Representative The Home Depot-Newark, DEJuly 2024 to PresentDeliver top notch service to give our customers an excellent shopping experience. Promote Home Depot App, specialty services, credit, Pro Extras.Branch ManagerMarjam Supply/FBM-Newark, DESeptember 2015 to June 2023Oversee the daily office, warehouse, operations and administrative services focused on efficiency in sales& operations.Key Accomplishments:Lead dynamic sales team to record sales increases. Cultivate key business relationship for the generation of revenue and new opportunities as well as retention of existingaccounts.Implement and audit sales and warehouse processes for increased proficiency. Manage P&L statements for increased profitability. Oversee and budget all trucking and warehouse processes and repairs for increased profitability. Proficiency utilizing CRM system to engage new and grow existing customer business. Proficiency with procurement and inventoryCertified to operate warehouse powered equipmentManaging all third party shipping and logistics.Plan and budget all purchasing to maximize profitability. Delivery of materials in company trucks.Manage maintenance and custodial duties of the warehouse and offices. Pro Sales Manager/SpecialistLowe's Company-Newark, DE2008 to 2013Manage a dynamic Pro Sales team successfully generating annual revenues of $6M. Key Accomplishments:Developed and implemented auditing procedures aimed to manage onsite inventory to enhance service delivery and customer experience.Supervised Community Activism team driving community involvement and charity. Utilized strategic marketing plans and sales techniques to develop relationships with potential clients. Proficiency utilizing CRM systems to engage new and grow existing customers. Proficiency with procurement and inventoryManage all shipping and logisticsCertified to operate forklifts, reach lifts, cherry pickers, and power pallet jacks Completed supply deliveries to clients.Fire Safety TechnicianHagemeyer NA-Boothwyn, PA2007 to 2008Inspected commercial site safety and fire equipment ensuring integrity, proper functionality and within expiration date.Key Accomplishments:Developed numbering systems, auditing processes, and checklists for departmental managers. Provided education to site managers on proper procedure and care of equipment. Assistant Store/Sales ManagerLowe's Co-Newark, DE1993 to 2007EducationHS DiplomaChristiana High SchoolSkills Satisfaction Account development Procurement Customer service Process design Problem resolution Procurement Management Profit & Loss Auditing Sales Management Strategic Planning CRM Software Procurement Management Sales Management Profit & Loss Auditing Outside Sales Contract Management Supervising experience Customer service Sales Store management Leadership Profit & loss Account management CRM software Sales management Outside sales Auditing Procurement Procurement management Typing Customer relationship management Marketing Writing skills English Customer support Delivery driver experience Driving Microsoft Office Quality assurance Communication skills Analysis skills Inventory control Warehouse experience Forklift Shipping & receiving Pallet jackCertifications and LicensesDriver's LicenseJuly 2020 to September 2028Non-CDL Class CPallet Jack CertificationAssessmentsManagement & leadership skills: Impact & influence Proficient October 2021Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientWarehouse shift leader ProficientApril 2022Supervising warehouse staff and maintaining safety and security standards Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationAreas of Expertise include:Account Development & Growth Leadership & Development Process Design & Implementation Strategic Analysis & Planning Sales & Customer Service Problem ResolutionClient Satisfaction & Retention Warehouse & Procurement Management |
