| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Address: Street Address
Phone: PHONE NUMBER AVAILABLE cellE-mail: EMAIL AVAILABLEObjective A position in business administration that will utilize my skills in planning, organizing, data entry, coordinating, and supervising with company standard procedures focusing on the accuracy of quality to assure compliance.Education Southeastern Business Academy, Kissimmee, FloridaChris Logan Career Institute of BusinessRelevant Courses Medical Records, Medical Billing, Co-Pay Assistance, Quality Assurance, Benefits Verification, ICD9 Coding, ICD10 Coding, Coresource Portal, Echo Health Payment Systems Portal, Medicare/Medicaid Guidelines, Payment Posting, Commercial /Private Payers, Pharmacy, Billing & Coding, Organizational Behavior, Production Assistance, Training, Basic Accounting, Marketing Strategies, Interpersonal Communication, Occupational Safety and Health, Accidental and Prevention, Consumer Behavior, Employee Training Course, Bankruptcy Guidelines, Foreclosure GuidelinesExperiencePFS Specialist Patient Access September 2018 September 2024Atrium Health Charlotte, NCEnsures accurate patient identification and addresses sensitive information with confidentiality.Managed weekly reports for CAT quality for billingManaged Medicare reports for billing & insurance quality.Securely checked in patients for Emergency Department visits and Radiology appointments.Provides excellent customer service and resolves complaints promptly.Trained Patient Access new hires once hired in system.Attends required training classes, seminars and meetings for quality/ process improvements.Communicates insurance benefits and liabilities with customers.Created weekly schedules for teammates placement & provided On-Call schedule rotation.Collects past, current and future payments due and advises customers of financial responsibility and resources.Accesses hospital systems, office technology, payer websites and other resources for assignedresponsibilities.Provided weekly newsletters with company process & updates.Assist with the interviewing & hiring process for new teammates.Performs additional tasks and responsibilities as requested by department management.Collects patient critical data elements, registration information.Lead 18-20 teammates provided updates & feedback for team quality.Submitted Medical Records for important documents to be uploaded into patients charts.Skills Developed: Leadership skills, managing time efficiently, HIPAA Policies, Epic, WayStar, Palmetto GBA, Humana Military, OneSource, Availity, Analytical skills, Copay Collections, problem-solving skills, active listening, interpretingBilling & Claims Specialist/Patient Case Coordinator November 2015 April 2018AmerisourceBergen Lash Group Charlotte, NCAssist Patients & Physicians with Claims & billing inquiriesVerification of insurance benefits for specific pharmaceutical drugsCash posting for remittanceHandle incoming calls for co-pay assistance of medicationMeeting departmental goals on a daily, weekly & monthly basisResponsible for providing excellent customer serviceSubmit additional research for claim processingWorked closely with the project managers on projects invoicing & revenue recognitionAssisting customers in finding assistance for medication co-payKnowledge of Medicare/Medicaid benefits & billingSkills Developed: Time Management, Patient Plus, Fax Viewer, CoreSource Portal, ECHO Healthcare Payment Portal, Internal & External Phone Communication, Multi-Tasking, Attention to DetailsProtection Specialist II February 2015 November 2015Iverify Security Charlotte, NCVirtual guard tours to various businessesMonitor & respond to burglary signalsConduct live overhead announcements in various businessesGenerate error free reports explaining negative eventsSkills Developed: Time Management, Video & Alarm Monitoring, Internal & External Phone Communication, Reporting SkillsMedical Records/Billing April 2013 March 2015New Choices Youth & Family Services Charlotte, NCGathers patient info by retaining records for medical facilitySubmit billing request for medical services renderedCommunicate problems pertaining to patient payment & recordsAssist in the auditing process for records & proceduresDeliver charts & records as requested to facility personnelResponsible for making sure patient records remain personal & confidentialSkills Developed: Time Management, Organization Skills, Thoroughness, Coordination, Deadline-Oriented, Internal Communication, Reporting SkillsSkills Proficient in Microsoft Word, Excel, Power Point, Lotus Notes, Intelligent Desktop, First Aid, and Transmitted Diseases, Certified Trainer, Auditing, Telecommunication SkillsReferences Available Upon Request |
