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Data Entry Customer Service Resume Glenw...
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Title Data Entry Customer Service
Target Location US-MN-Glenwood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  2ND AVE NE, GLENWOOD, MN  PHONE NUMBER AVAILABLE  EMAIL AVAILABLEData Entry SpecialistDedicated and self-motivated individual with demonstrated strengths in customer service, data/information management, and data entry. Offers a keen eye for detail with strong written and oral communication skills. Competent in completing tasks independently with a sincere drive to contribute to team success. Always willing to learn new things and take on new challenges. Maintains a positive attitude with the ability to adapt quickly to changing situations. Considered a hardworking"people person" who loves going that extra mile to help others. Welcomes and appreciates constructive criticism and takes pride in completing tasks accurately, properly, and in a timely manner. Will prove to be an asset to any team if given the opportunity.WORK EXPERIENCERUNESTONE AREA EDUCATION DISTRICT  Alexandria, MN  05/2017 - 03/2018 Head Maintenance and Custodial Engineer  Full-time CONNECT HEARING  Glenwood, MN  06/2015 - 06/2016 Patient Care Coordinator  Full-time Performed All routine daily cleaning and laundry for 2 facilities Performed landscaping and yardwork Kept accurate and detailed records of daily work performed and tasks completed Successfully managed budget and inventory, making purchases as needed Completed repairs and replacements of a wide variety of equipment and structures Transported student lunches from cooking facility to student buildings Performed monthly required fire drills, building inspections, and work assessments; making recommendations as needed Completed various other tasks as needed- painting, drywall repair, machine installation, etc Performed all aspects of Clerical Support- data entry, call management, scheduling, document handling, file management, mail management, correspondence, etc.Performed all Office Management Duties- budgets/purchases, inventory, cleaning facility, event planning, marketing, policies and procedures, etc. Utilized Microsoft Office Suite (Word, PowerPoint, and Excel) and other specialized computer programs daily Bookkeeping- accurate and proper documentation of product sales, office invoices, and patient balances/payments received. Generated daily sales/financial reports as well as any other reports as needed Transferred all paper files/records to electronic files/records- scanned documents and entered all data into the electronic system, and properly destroyed all paper records as needed.Managed and Maintained All Patient Records/Files- created new patient records and updated established patient records as neededPlanned and executed strategies to increase business and drive profit growth- monthly community events, cold calling, mailings, promotions, etc. Adherence to Health and Safety Requirements HIPAA Protocol AdherenceRECOVER HEALTH, INC  Alexandria, MN  10/2014 - 04/2015 PCA/Home Health Aide/Homemaker  Part-timePRAIRIE COMMUNITY SERVICES  Alexandria, MN  07/2001 - 08/2014 Direct Care Counselor  Full-timeEDUCATIONAssociate's Degree in Health Sciences - Health Information Technology Rasmussen College  St Cloud, MNMedical Billing and Coding Certificate in Medical Billing and Coding Rasmussen College  St. Cloud, MNCertificate of Completion in General Welding Technology/Fabrication Minnewaska School of Welding  Glenwood, MNDiploma in General StudiesAlexandria Area High School  Alexandria, MNProvided Excellent Customer Service and Support to Patients- provided education, answered questions, performed cleaning/maintenance on all products and accessories, facilitated repairs or replacements of products, etc. Performed Patient Intake Activities Handled Medicare and Medicaid Insurance Performed All insurance related activities- eligibility, verification, EOB, prior authorizations, claims processing Handled all Release of Information requests. Successfully handled claim denials/rejections through means of corrections/adjustments, resubmissions, and appeals. Performed charge capture to create invoices and initiated the billing process Performed all collection activities using various methods of communication and negotiated payment arrangements as needed.Provided in-home medical care to patients- Administered medications, performed physical therapy and assisted with other various medical treatments as needed Provided companionship and emotional support to patients Assisted patients with activities of daily living- personal cares, prepared meals, errands, shopping, bill paying, outings, etc. Performed general housekeeping and various maintenance tasks to ensure a clean and safe environment Completed all required documentation daily, ensuring that patient care records were detailed, accurate, and up-to-date Attended meetings and special training sessions Performed troubleshooting and problem-solving daily Performed All household cleaning tasks Administered medications and any other medical treatments as needed Assisted residents with activities of daily living- personal cares, preparing meals, behavioral/goal programs, outings Completed required daily documentation Communicated a daily summary to other staff-orally and written Utilized various methods of therapeutic intervention as needed Provided physical, mental, and emotional support to residents as needed Attended routine meetings and specialized training sessions SKILLS Analytical ThinkingCharge Capture andInvoice Creation Clerical Support Common Sense ComplianceComputerCompetency Creative Thinking Customer Service Data AnalysisData andInformationManagement Data Collection Data EntryData Reporting (includingVisualizationCreation) Detail OrientedElectronic HealthRecordsManagementGathering andOrganization ofMaterials Google Office SuiteHealthcareDocumentationHigh Degree ofIntegrityInsurance Billing/Claims Processing (including Medicareand Medicaid)Insurance Eligibility,Verification, EOB,and PriorAuthorizations Math CompetencyMedical Coding andBillingMedicalTerminologyMicrosoft OfficeSuite Office Management People PersonPolicies andProcedures Positive Attitude Privacy and SecurityRelease ofInformationRequestsResponsible/ReliableRevenue CycleManagementStrongCommunicationSkills- Written andVerbal Task Prioritization Time ManagementTroubleshooting andProblem-Solving

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