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Montgomery, AL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYAccomplished Case Manager with a proven track record at Carastar Mental Health, adept in problem-solving and case management. Expert in enhancing client care through comprehensive case documentation and organization. Demonstrated success in advocating for client rights and improving access to resources, showcasing exceptional multitasking and interpersonal skills. SKILLS Problem-Solving Case ManagementCase Documentation Organization and MultitaskingWORK HISTORY CASE MANAGER 04/2023 to 09/2024Carastar Mental Health Montgomery, ALMaintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.SOCIAL SERVICES COORDINATOR 08/2019 to 04/2021Better Tomorrows, Inc Montgomery, AL Identified community resources to support clients. Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.Visited homes and agencies to provide support and case management services to clients.EVIDENCE-BASED CASE MANAGER 03/2016 to 05/2016Montgomery Area Mental Health Authority Montgomery, AL Applicant scheduled and transported clients to mental health and medical appointments.Applicant provided additional food/pantry items as needed to clients who resided D Win independent living (agency operated) apartments. Applicant documented/charted each interaction and service provided to residents.Applicant conducted daily assessments of any residential needs in order to adhere to safety protocols.CHILD WELFARE SPECIALIST I (TRAINEE) 08/2015 to 01/2016 Oklahoma Department of Human Services Oklahoma City, OK Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.Increased access to resources for struggling families by connecting them with relevant community organizations and programs.EDUCATION Bachelor of Arts Criminology/Social Work Minor 09/1999 Auburn University, Auburn, ALMilitary Training As Combat Medical Specialist Combat Medic 04/1993 United States Army Reserve (Retired), San Antonio, TX |