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Washington, DC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceEvent StaffCSC Security - Washington, DCFebruary 2024 to Present Follow all operating procedures and policies Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned Effective interpersonal skills in order to deal with guests/public Serves as a greeter for each event assigned Have good math skills in order to provide ticket counts, summary reports, and other inventory reporting of guest admissions Professionally assist guests with determining seat location, escort guests to seat locations if required Familiarity with the information and facilities located at each venue where they are posted Serve where needed or as support to other tasked team members at each event Observe and report matters of concern to the Field Supervisor and complete incident report forms on the same Notify police, fire department or emergency medical services of problems if requested or otherwise warranted Utilize two-way radio including safeguard of such radio or other issued equipment Provide break relief when scheduled toFront Desk AgentComfort Inn by Choice Hotels - Washington, DCMarch 2023 to September 2023 Greet and welcome guests Verifying reservations Checking guests in and out Arrange transportation for guests Monitor office supplies Answer questions and address complaints Answering any questions Assisting guests with disabilities Follow company policies and procedures Greeting and welcoming customers Maintain records and files Monitor office expenses and costs Perform other duties as assigned Storing luggagePackage HandlerUPS - Landover, MDOctober 2021 to January 2023 Scans, reads, and labels packages to determine correct grouping Moves packages into the delivery area and loads them onto conveyor belts, trucks, or pallets Observes strict adherence to company policies Maintains a clean working area Identifies errors in package information, defects, and any discrepancies Uses hand to surface methods when handling packages ConciergeNVT Staffing - Alexandria, VAMarch 2018 to February 2020 Logging packages in and out of the system Answering phone calls/emails Provided excellent customer service and communication skills Monitor cameras Assist residents/guest when needed Greet residents/guest with a smileCashier/BakerSafeway - Washington, DCAugust 2017 to May 2018 Checking out costumers Helping customers and team members with any problems Pleasant and coach-able. Great team player Promoted to baker in 3 months Baking/ icing the cakes and cupcakes. Displaying cookies and cakes in a buyer friendly way. Dishwasher/Prep CookMarriott International, Inc. - College Park, MDAugust 2015 to March 2018 Cleaning dishes Taking different trash compartments Cleaning different departments Making sure the back of the house was overall clean I was also promoted to a prep cook for the restaurant at the hotel I had to cut up veggies prep meat go to kitchen and get everything we need for what ever was being made that day.Crew MemberBojangles' Restaurants, Inc - New Carrollton, MDMarch 2015 to March 2016 Clock in daily Take accurate orders Food prep and distribution Cleaning and restocking. Training of new hiresEducationAssociate in BusinessTrinity College, Washington, D.C. - Washington, DC August 2017 to May 2019Skills Front Desk Customer service Food preparation Hospitality Multitasking Time management Quick learner Hotel experience (2 years) Customer service (4 years) English Expert Culinary experience Sales Upselling Cashiering Food safety Restaurant experience Organizational skills Data entry Computer skills Office experience 10 key typing Customer service Front desk Typing Hospitality Hotel experience Cash handling Cash register Restaurant experience Sales Retail sales Food handling Basic math Communication skills Microsoft Word Microsoft Office Upselling Events management Leadership Microsoft Outlook Phone etiquette Sales support Guest services Retail math Computer skills Stocking Windows POS Time management Math Analysis skills Organizational skills Negotiation |