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Title Customer Support Data Entry
Target Location US-PA-Conshohocken
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Candidate's Name
Norristown, PA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryAdept Refurb Technician with a proven track record at Quench USA Inc., specializing in electronics troubleshooting and enhancing device performance. Demonstrated ability to lead in high-stakes environments, significantly reducing e-waste through innovative refurbishment. Excels in teamwork and critical thinking, ensuring peak operational efficiency and customer satisfaction.SkillsElectrical SafetyCustomer SupportPower Tools ProficiencyElectronics troubleshootingHardware InstallationInterpersonal abilitiesEquipment AssemblyDiagnostic TestingPerformance OptimizationWilling to LearnTeamwork and CollaborationProblem-SolvingHand and power tool useProblem-solving abilitiesCleaning and sanitizingMultitaskingReliabilityCritical ThinkingMechanical RepairPhysical Strength and StaminaHeavy LiftingWork HistoryDecember 2015 - August 2024Quench USA Inc. - Norristown, PARefurb TechnicianLeveraged expertise in various software programs to diagnose hardware malfunctions effectively.Contributed to the reduction of e-waste by refurbishing devices for reuse or recycling components as needed.Optimized device performance through software updates, hardware upgrades, and system optimization techniques.Performed comprehensive testing on refurbished devices to ensure optimal performance.October 2010 - October 2015Midwest Veterinary Supply Inc. - Norristown, PAReceiverMaintained a clean and organized receiving area, enhancing workflow and productivity.Kept work areas clean, safe, and organized.Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.Unloaded pallets and deliveries and organized products in warehouse.Managed inventory levels effectively through accurate data entry and record-keeping practices.Compared shipping orders and invoices against contents received to verify accuracy.EducationJune 1998Norristown Area High School Norristown, PA

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