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Candidate Information
Title Team Leader Customer Service
Target Location US-VA-Rocky Mount
Email Available with paid plan
Phone Available with paid plan
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OVERVIEW AND OBJECTIVEEstablished professional with many and varied years ofexperience in the world marketAccomplished teacher with over 26 years of experience Looking for an opportunity where knowledge, experience, and a passion for personal and professional growth are featured Strengths include mentoring, public relations, customer service, and team leadershipWORK EXPERIENCEFranklin County Public Schools 1996 - PresentTeam Leader (2014-Present) / Teacher (2013-Present) Responsible for team of 10 teachers and 100 students As teacher and team leader, I:Create a positive, inviting, and supportive educational environment Design and plan instructional activities, materials, and lessons Deliver engaging instruction and content using a variety of teaching methods to accommodate diverse learning abilities, styles, and needs Assess and evaluate student learningAnalyze student data to provide feedback, make instructional decisions, and adapt teaching strategies as neededBuild relationships and collaborate with students and colleagues Engage in ongoing professional development to improve my effectiveness and learn current educational research and best practices Serve as mentor to many new teachersPlan activities and field trips, as well as keep budget for team Communicate with parents and administration regarding events, conflicts, and student relationsAct as liaison between community and school entities Dudley Elementary School First Grade (2011-2012)Taught in federally-funded program to provide public education to at-risk Pre-K studentsDuties included classroom management, discipline, instruction, thematic lesson plans, field trips, tech-based learning Responsible for home visits, monthly parent meetings/workshops, and supervising Ferrum College interns and teaching assistants, and abiding by federal program guidelinesBenjamin Franklin Middle School - Sixth Grade English At-risk Pre-K (2006-2011, 2012-2013)PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEcuddy-82830957Rocky Mount, VirginiaEMAIL AVAILABLESKILLS + EXPERTISEInterpersonal CommunicationGuest RelationsConflict ManagementTraining/TeachingVolunteeringMicrosoft Office SuiteFrontPageLeadershipPhotoshopAWARDS + RECOGNITIONTeacher of the Year, 2006-2007The Gereau Center for Applied Technology &Career ExplorationCertification of AppreciationSt. Jude Children's Research HospitalLesson featured in CurriculumSnapshots: Picture Technology inyour Classroom!CAROL STEFFEN CUDDYCommonwealth of VA Licensed Real Estate Salesperson 2015-2019Quality Realty Boones Mill, VA Lucinda Scruggs, Broker Mountain to Lake Realty Rocky Mount, VA Betty Kingery, Broker Hilton Garden Inn 2018-2020Front Desk AgentEDUCATIONLynchburg College, 1988B.A. Early Childhood EducationB.S. Nursing CurriculumLICENSURECommonwealth of Virginia, Exp 06/2033PreK-6, License #05-529136New York (reciprocity with Virginia)PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEcuddy-82830957Rocky Mount, VirginiaEMAIL AVAILABLESKILLS + EXPERTISEInterpersonal CommunicationGuest RelationsConflict ManagementTraining/TeachingVolunteeringMicrosoft Office SuiteFrontPageLeadershipPhotoshopAWARDS + RECOGNITIONTeacher of the Year, 2006-2007The Gereau Center for Applied Technology &Career ExplorationCertification of AppreciationSt. Jude Children's Research HospitalLesson featured in CurriculumSnapshots: Picture Technology inyour Classroom!CAROL STEFFEN CUDDYProvided students with early introduction to career planning via workplace simulation, IT-based studies, and problem-based learning Health & Human Services topics spanned nutrition, fitness, hygiene, stress, substance abuse, anger/conflict, depression, grief, and safety Certified students in CPRTaught concepts of mediation and peaceful conflict resolution, crisis planning/managementEighth Grade Health & Human Services, Teacher (1996-2006) The Gereau Center for Applied Technology & Career Exploration WORK EXPERIENCE CONTINUEDProvided exceptional customer serviceAnswered inquiries about local services and attractions Assisted with guest requests and complaintsHelped ensure smooth experience for guests during their stay

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