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Title Customer Service Administrative Assistant
Target Location US-LA-Robert
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service focused professional able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team.Academic Honors Recognition / Honor Roll.Customer service skills necessary to communicate effectively with patients and healthcare providers.Work as part of a team and maintain a professional and positive work environment.Strong time management skills with ability to establish priorities to meet timelines.Video Communication Platforms  Zoom.Microsoft Office Applications  Word, Excel, PowerPoint, and Outlook Type 25 WPM with 100% accuracy.SUMMARY OF QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical TranscriptionPatient Processing Patient Registration Medical Records ManagementCheck In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & EthicsCMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Third Party BillingMedicare Medicaid HMO PPO Insurance Verification ICD-10 & CPT Medical Coding Anatomy & PhysiologyMedical Practice Management Systems Government PayersEDUCATIONUltimate Medical AcademyDiploma  Medical Administrative Assistant, 2023Associate of Science Degree / Health Sciences  Medical Office and Billing Specialist, 2022Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEPizza Hut  Robert, LA 01/2023  PresentCrew Member / Customer ServiceAnswer incoming phone calls and take customer orders.Perform a multitude of tasks including food production and serving customers at the cash register.Work in a team environment and communicate effectively with customers, managers, and co-workers.Offer a positive customer experience through customer care and attention to detail.Ultimate Medical Academy  Robert, LA 07/2020  04/2023Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.St. Tammany School System  Mandeville, LA 08/2016  04/2020Livingston School  Springfield, LA 08/2013  05/2014Tangipahoa High School  Hammond, LA 08/2007  05/2013Cafeteria WorkerStocked supplies, documented food temperatures, cleaned and sanitized equipment, and prepared ingredients.Served meals to children, ensured plates had proper food items, and escalated complaints to manager.Documented adherence to standards, met health and safety regulations, and operated commercial equipment.Worked effectively to meet timelines and contributed to a team environment.

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