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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service focused professional able to provide timely, complete, and accurate data, maintain operations by following policies and procedures, and support administrative functions in conjunction with healthcare team.Academic Honors Recognition / Honor Roll.Customer service skills necessary to communicate effectively with patients and healthcare providers.Work as part of a team and maintain a professional and positive work environment.Strong time management skills with ability to establish priorities to meet timelines.Video Communication Platforms Zoom.Microsoft Office Applications Word, Excel, PowerPoint, and Outlook Type 25 WPM with 100% accuracy.SUMMARY OF QUALIFICATIONSMedical Administrative Assistant Medical Terminology Medical TranscriptionPatient Processing Patient Registration Medical Records ManagementCheck In Check Out Data Entry Release of Information HIPAA Compliance Medical Laws & EthicsCMS 1500 Claim Form Billing Cycle Claims Appeal Process Medical Billing Third Party BillingMedicare Medicaid HMO PPO Insurance Verification ICD-10 & CPT Medical Coding Anatomy & PhysiologyMedical Practice Management Systems Government PayersEDUCATIONUltimate Medical AcademyDiploma Medical Administrative Assistant, 2023Associate of Science Degree / Health Sciences Medical Office and Billing Specialist, 2022Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEPizza Hut Robert, LA 01/2023 PresentCrew Member / Customer ServiceAnswer incoming phone calls and take customer orders.Perform a multitude of tasks including food production and serving customers at the cash register.Work in a team environment and communicate effectively with customers, managers, and co-workers.Offer a positive customer experience through customer care and attention to detail.Ultimate Medical Academy Robert, LA 07/2020 04/2023Full Time StudentRemained self-directed, motivated, and accountable for personal actions.Came prepared for class and completed assignments on time.Navigated new technology, utilized available resources, and set realistic expectations.St. Tammany School System Mandeville, LA 08/2016 04/2020Livingston School Springfield, LA 08/2013 05/2014Tangipahoa High School Hammond, LA 08/2007 05/2013Cafeteria WorkerStocked supplies, documented food temperatures, cleaned and sanitized equipment, and prepared ingredients.Served meals to children, ensured plates had proper food items, and escalated complaints to manager.Documented adherence to standards, met health and safety regulations, and operated commercial equipment.Worked effectively to meet timelines and contributed to a team environment. |