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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Massillon, OH Street Address
SummaryBusiness-conscious General Manager bringing over 20 years of experience in food industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.Skills Scheduling Sales Budgeting Staff Management Employee Training Inventory Control Employee Retention Food Safety Sales Goals Cash Handling Store Management Onboarding Restaurant Operations Staff Development Intuit QuickBooks Data Entry Payroll Processing Teaching Speaking Social MediaExperienceWendy's North Canton, OHGeneral Manager10/2001 - CurrentAs general manager I set up the schedule, watch the staff levels, and hiring all the employees. Also I am responsible for turning in the payroll every week, by checking that the hours are correct and that they get paid correctly. Designed sales and service strategies to improve revenue and retention. Tracked period sales to generate reports for business development planning. Trained, managed and motivated employees to promote professional skill development. Built and maintained loyal, long-term customer relationships through effective account management. Trained over 40 employees on business principles, best practices, protocol and system usage. Established clear performance goals and metrics for revenue, P&L, customer service and customer retention. Also work directly with customers to help them and help them solve any problems.Education and TrainingUniversity Of Phoenix Tempe, AZAssociate of Arts in Information Technology07/2014 |
