| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEMEDICAL COORDINATORExperienced Medical Coordinator with 25 plus years of experience leading the day-to-day scheduling process for a high volume of cases for ambulatory healthcare providers and surgical medical facilities. Resolve scheduling conflicts between medical staff and healthcare facilities by utilizing strong problem solving and leadership skills. Develop new office processes and procedures to increase efficiency, productivity, knowledge sharing and client service. Partner with all levels of personnel to achieve organizational goals and objectives.PROFESSIONAL EXPERIENCENorthwestern Memorial Hospital2019-PresentNew patient coordinator: Blum Cardiovascular InstituteAnswer and return all new patient incoming calls in a professional manner.Appropriately manage multiple incoming calls.Ensure exceptional customer experience throughout patient call.Take ownership of the providers schedules to ensure maximum efficiency and production.Act as a liaison between clinician and patient.AppointingSchedule new patient Testing and MD appointments and reschedule when needed.Send new patient welcome email and required paperwork.Collect patients insurance information prior to their scheduled appointment.Ensure the patient's insurance eligibility is accurate.Ensure Health Records are requested Via E-health as needed.SchedulingSchedule patient appointments in an appropriate and timely manner in order to maintain a full daily schedule and meet production goals.Concentrate and current day first, next day second, i.e. an opening in a current day schedule takes priority. Ensure insurance verification and benefits breakdowns are present for patients.MOBILE ANESTHESIOLOGISTS, LLC2007 - 2019Provider of high-quality anesthesia care in office-based and ambulatory settings.Scheduling CoordinatorOversee the day-to-day centralized scheduling of multiple surgical facilities in Illinois in collaboration with Director of Clinical Operations, Office Nurse Manager and Practice Manager. Manage all scheduling logistics for 25,000 Gastrointestinal (GI), Adult and Pediatric Dental, Ortho, Plastics, Ears, Nose and Throat (ENT), Pain, Gynecological, Neurology, Fertility, Urology, and Vein cases at 100 surgical medical sites. Onboard new medical facility clients and set-up new users in the scheduling system. Provide detailed instructions on how to use the scheduling system via email, phone and in-person tutorials. Create and maintain master Outlook calendars for RNs and MDs with staff availability, vacation and short-day schedules. Approve all vacation requests and ensure appropriate coverage during planned and unplanned absences. Ensure that all medical sites are adequately staffed at all times. Provide coverage when sites are understaffed. Proactively identify individuals who are eligible to take vacation or time off when sites are overstaffed. Revise staffing schedule, as necessary. Ensure that all staff ACLS BLS and PALS certifications are renewed in a timely manner. Created and monitored tracking spreadsheet with expiration dates. Made arrangements for continuing education sessions with course facilitators. Proactively track unplanned staff absences and, reasons for absences, to identify trends with staff that might cause potential future last-minute staffing issues. Created process to follow-up with medical facilities prior to scheduled cases to ensure that there havent been any changes in scheduling needs. Monitor clinical staffing ratios and provide updates to management. Produced 12-page scheduling process manual to be referenced when Scheduling Coordinator is absent.EDUCATIONNORTHWESTERN SCHOOL OF MEDICINE Certified Nursing AssistantWILBUR WRIGHT COLLEGE, Chicago, IL General Education CoursesLICENSE Certified Nursing Assistant BLS |
