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Candidate Information
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Title Customer Service Associate/Office Clerk
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Brooklyn, NY Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE


Work Experience

Warehouse Worker, Internship
Brooklyn Seltzer - Brooklyn, NY
December 2018 to March 2019
  Clean, take apart and assemble up to 1000 bottle caps daily
  Examine and repair bottles by inserting new springs, triggers and screws, as necessary
  Load and unload seltzer cases onto and off of delivery trucks

Dietary Aide
Staff Blue Agency - Brooklyn, NY
December 2017 to March 2018
  Prepared patient food consistently following individual dietary menus
  Cleaned the kitchen and facilities such as utensils, plates, dishes and trays
  Followed rules and regulations to maintain kitchen and meet New York Department of Health standards

Mail Clerk
Cushman & Wakefield - New York, NY
October 2016 to November 2016
  Sorted, filed, picked up and delivered interoffice mail, envelopes and boxes to different floors
  Ensured packages were not damaged in transport; repaired or repackaged damaged items
  Affixed necessary postage on outgoing envelopes and boxes utilizing the Pitney Bowes postage
machine
  Picked up and delivered mail to and from the U.S. Post Office

Courier/Floater
Dynamex - New York, NY
May 2008 to March 2016
  Distributed various packages throughout New York City
  Utilized Smart Phone to work with dispatcher to track and deliver packages in a timely fashion
  Served as a floater to cover various sites due to excellent performance and extensive experience

Mail Clerk/Courier
NYC Department of Transportation - Brooklyn, NY
April 1997 to January 2008
    Sorted, filed, picked up and delivered interoffice mail, envelopes and boxes within building
    Handled and affixed postage to envelopes, boxes, certified and registered mail
    Delivered certified and registered mail to the U.S. Post Office; brought back receipts to manager
    Picked up and delivered mail to and from the U.S. Post Office and other NYCTA sites
Education

Certificate
The Hope Program - Brooklyn, NY
October 2018 to August 2019

None in Radio Broadcasting
Kingsborough Community College - Brooklyn, NY
September 1999 to February 2001

None
F.E.G.S. Training Program - New York, NY
September 1995 to March 1997

High school or equivalent in None
Edward R. Murrow High School - Brooklyn, NY
September 1991 to June 1995


Skills
  Shipping & Receiving
  Microsoft Office


Certifications and Licenses

OSHA 10
November 2018 to Present


Additional Information

    Over 12 years of experience in mailroom, courier and messenger services
    Highly proficient in organizing, prioritizing and delivering mail and packages
    Excellent customer service and interpersonal skills
    Experience in inventory and stock in both food service and retail environments
    OSHA-10 General Industry and Starbucks Customer Service Excellence (CSET) certification

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