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Click here or scroll down to respond to this candidateCandidate's Name
Charlotte, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEIam seeking an career opportunity compatible with my skills and knowledge to grow within the companyAuthorized to work in the US for any employerWork ExperienceWarehouse Supervisor/ManagerFedEx Ground - Charlotte, NCJanuary 2021 to PresentOversee package handlers toensure they are practicing safety,while adhering to businessoperational needs.Patient Service RepresentativeAmerisourceBergen - Charlotte, NCDecember 2018 to April 2019Customer service inbound and outbound calling assist clients with submitting application for financial medication assistance. Input data into database. Verify client benefits. Process application. Reach out to client with application status.Licensed Insurance AgentUnitedHealth Group - Charlotte, NCJuly 2016 to November 2016ManagerKFC - Charlotte, NCSeptember 2007 to October 2016Responsible for opening and closing the restaurant. Made sure employees followed all safety guidelines. Ensuring that the product was consistent and fresh. Followed a system for precise readiness for inspections.EducationBachelor's in BUSINESS MANAGEMENTStrayer University - Charlotte, NCSeptember 2017 to PresentCOSMETOLOGYEMPIRE HAIR DESIGN SCHOOL2014HIGH SCHOOL DIPLOMA in BusinessCENTRAL PIEDMONT HIGH SCHOOLMay 2012Skills Microsoft office, data entry, typing, problem solving, customer service, financial management,management, sales, claim processing, cash handling, scheduling, marketing, inventory, call handling, insurance benefits, applications, payment processing, account analysis, banking, online navigation, strong communication skills (10+ years) Kenexa BrassRing Microsoft Word (10+ years) PeopleSoft (10+ years) Journal Entries Profit & Loss Financial Report Writing Restaurant Management (10+ years) Account Reconciliation Pricing Management (10+ years) Customer service (10+ years) Phone etiquette (10+ years) Microsoft Office (10+ years) Office experience (10+ years) Spanish IVR (10+ years) English Time management (10+ years) Warehouse experience (10+ years) Warehouse Supervisor Experience (1 year) Accounts Payable Tax Experience General Ledger Reconciliation Forecasting Bank Reconciliation (7 years) Communication skills Computer literacy Telemarketing Computer skillsCertifications and LicensesCosmetologyLicensed Insurance AgentLife & Health Insurance LicenseFood Handler CertificationAdditional InformationSKILLS & ABILITIESMANAGEMENT Dedicated Customer Service Manager with 10+ years of experience. My duties consist of recruiting training and supervising 25+ customer service representatives and bankers. The environment in which I create is enjoyed by customers and appreciated by employees. I'm efficient with emailing, scheduling, problem solving, cash handling, training, interviewing, shift flexibility, inventory counting, and quality assurance.SALES When pitching a sale, I deliver the product or service in the most comfortable way possible for the customer, while positively gaining profit for the company. I aways set a personal goal higher than the company goal for guaranteeing that I meet metrics. LEADERSHIP I am very responsible and play a role in guiding our team to success each and every day. I follow up with each person individually, and directly provide motivation to help build character. I'm responsible for setting goals and expectations for our team and following up to make sure they are being met in a timely manner. |
