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Street Address (C) PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary:Highly motivated self-driven, goal oriented and dependable. Fast learner, willing to be taught whatever it takes to get the job done. Outstanding organizational skills with high attention to detail. Reliable, productive, and honest. Demonstrated ability to meet and exceed performance goals. Strong interpersonal and communication skills. Independent as well as cooperative team member.Experience:CLIENT SERVICES MANAGER ALLIED ACCOUNT SERVICES 2022-PRESENT Manage Client Service Department for a mid-sized collection agency. Oversee a team of office staff to keep the office running efficiently. Work one on one with our clients and attorneys. Maintain and strengthen relationships while ensuring client satisfaction. Assisting clients, resolving disputes and implementing changes to strengthen the company's relationship with clients. Communicating regularly, gathering feedback and encouraging future placements from the clients. Onboarding new clients and develop working relationships. Training employees, ensuring they have the resources they need to do their jobs. ACCOUNTS RECEIVABLE ALLIED ACCOUNT SERVICES 1999-2022 Manage Accounts Receivable/Payable for a mid-sized collection agency. Prepared journal entries and participated in monthly closing. Responsible for daily entry of accounting transactions and bank Deposits Process Debits and Credits, payments received by debtors, our attorneys and affiliated agencies. Prepare weekly and monthly statements. Create weekly invoices on Excel. Assist our Client Service Department in resolving inquiries. OFFICE MANAGER SAFETY SWIM 1996-1999 Payroll Performed accounts receivable and accounts payable functions Managed payment transactions and set up payment plans Set appointments for swim lessons, scheduled parties Set schedules for employees, trained new employees Skills & Abilities: Consistently demonstrate talent for quickly learning new tasks and new technology, continually taking on increased levels of responsibility. Have the ability to fill in most positions at a moment's notice. Computers: Microsoft Programs Word, Excel and Outlook. Operating Systems: Procomm Plus/Telnet, CT Term Accounts Receivable (20+ years) Accounts Payable (20+ years) Payment Processing (20+ years) Debits & Credits (20+ years) Windows (20+ years) Account Reconciliation (20+ years) Office Management (10+ years) SAP (5 years) Dispute resolution (20+ years) |