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Click here or scroll down to respond to this candidateCandidate's Name
Full Stack Web DeveloperProfileResourceful Full-Stack Web Developer with a solid foundation in both front-end and back-end technologies, acquired over 2 years of developing personal projects and 3 years in IT support roles. Adept at building and deploying robust, user-centric applications with a keen focus on optimizing user experience and application efficiency. Passionate about employing a comprehensive skill set that includes HTML, CSS, JavaScript, and server-side technologies to create scalable and maintainable web solutions.Employment HistoryWeb Developer (Personal Projects), BrooklynJanuary 2023 Present Developed and maintained multiple web applications utilizing a full-stack approach with HTML, CSS, JavaScript, and TypeScript for front-end and Node.js with Express for backend logic. Designed responsive and visually appealing user interfaces using React.js. Managed application data using relational databases such as SQLite, integrating Prisma as a data access layer to ensure robust and maintainable code. Implemented comprehensive user authentication and data security measures using Bcrypt for hashing and JWT for session management. Utilized Zod for data validation to maintain data integrity and prevent common security vulnerabilities. Streamlined development and version control processes using Git in the VSCode environment, enhancing project scalability and team collaboration. Deployed applications on cloud platforms like netlify, optimizing performance and scalability.IT Specialist at Diamond Braces, BrooklynNovember 2022 Present Updated software versions with patches and new installations to close security loopholes and protect users. Devised incisive workarounds and resolutions for IT-related problems. Delivered local and remote Tier 1 IT support for hardware and software to company personnel. Disassembled computer systems to troubleshoot and resolve hardware issues. Responded to assistance requests from users and directed individuals through basic troubleshooting tasks. Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.DetailsBrooklynUnited StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLELinksLinkedInGitHubPortfolioSkillsHTMLCSSJavaScriptTypescriptReact.jsExpress.jsNode.jsGitPrismaSQLiteVSCodeBcryptJWTZodTechnical TroubleshootingDHCP/DNSLAN/WANEthernetFirewall Proficiency Used remote login tools to assist clients with technical and product questions. Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes. Troubleshot hardware issues and worked with service providers to facilitate repairs for end users. Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools. Assisted customers with various types of technical issues via email, live chat and telephone. Stayed abreast of latest software developments to enhance job knowledge. Maintained up-to-date case documentation for future reference. Served as first point of contact for incoming technical service calls and emails. Walked customers through common phone hardware and software configurations to maximize service functionality. Dispatched vendors to perform onsite service to mitigate problems beyond scope of telephone troubleshooting. IT Support Specialist at Empire City Laboratories, Brooklyn October 2020 November 2021 Tackled troubleshooting and problem resolution to support end-user technical issues. Oversaw equipment and system operations, surveying potential security vulnerabilities and upgrade needs. Removed and replaced old hardware during routine upgrades and system repairs. Maintained accurate inventory of owned and new equipment to support the availability of replacement parts when needed. Installed and supported desktop software titles and add-ons. Performed walk-throughs for new hires to aid in technological onboarding processes. Maintained working knowledge of current hardware and equipment by completing required training and reading applicable literature. Identified problems in peripherals such as printers, scanners, and networking hardware, applying required fixes, or escalating issues. Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions. Delivered local and remote Tier 1 IT support for hardware and software to company personnel. Assisted customers with several types of technical issues via email, live chat, and telephone. Managed customer system updates, informing clients of installation progress stages.EducationFull Stack Software Certificate2023 May 2024Devslopes Academy |
