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Certified Clinical Medical AssistantContactPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveDetail-oriented and dedicated Certified Clinical Medical Assistant with extensive experience in providing exceptional patient care and administrative support. Demonstrates a strong commitment to professionalism and ethics, with expertise in medication administration, lab specimen processing, and patient record management. Proven ability to collaborate effectively with healthcare teams in fast-paced settings to enhance patient satisfaction and operational efficiency.EducationCompleted Coursework Towards Certification in Certified Medical AssistantVirginia College, Birmingham, ALFebruary 2011Presidents List for exceptional academic performanceKey SkillsHIPAA ComplianceEMRPhysician SupportSafetyPatient Account RepresentativeCustomer ServiceBillingProblem-SolvingCertified Medical AssistantPatient IntakeClinical TasksSupply ManagementInfection ControlPatient Care TechnicianPatient RoundsDaily Living AssistanceECGLab TestsUnit SecretaryRecord ManagementPatient FlowSupportCleanlinessCardiac monitor placementExperienceCertified Clinical Medical AssistantCardiologist Specialist of Birmingham, Birmingham, ALAugust 2022 - PresentAdhere to HIPAA regulations for handling confidential patient information.Utilize Electronic Medical Records (EMR) systems for accurate and timely documentation.Assist physicians with examinations and procedures, ensuring adherence to safety protocols.Patient Account RepresentativeCardiologist Specialist of Birmingham, Birmingham, ALAugust 2022 - PresentProvide exemplary customer service in resolving billing inquiries and discrepancies.Identify and address billing discrepancies between charges and insurance payments using advanced problem-solving skills.Certified Medical AssistantAmerica Family Care, Birmingham, ALMarch 2011 - September 2013Conducted patient intake, including medical history collection and vital signs recording.Performed clinical tasks such as wound care, suture removal, and specimen preparation.Managed examination room supplies and supported patient care alongside healthcare teams.Maintained infection control standards through rigorous cleaning and sterilization practices.Patient Care TechnicianSt. Vincent's of Birmingham, Birmingham, ALAugust 2011 - August 2012Conducted patient rounds and responded to call lights efficiently.Assisted with daily living activities including eating, bathing, and grooming, while monitoring patient conditions.Performed ECG placements and basic lab tests, reporting significant changes to nursing staff.Unit SecretaryAscension St. Vincent's Birmingham, Birmingham, ALSeptember 2011 - October 2011Efficiently managed patient records and medical charts, ensuring data accuracy and organization.Assisted with patient flow management, including bed coordination and discharge documentation.Supported healthcare personnel with daily needs and maintained unit cleanliness.AwardsEmployee of the MonthCaring Hands AwardNational Beta ClubCertified Medical Assistant (CMA)National Healthcare AssociationIssued: April, 2024Expiration: April 2026ReferencesAvailable upon request. |