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PHONE NUMBER AVAILABLEEmail : EMAIL AVAILABLESUMMARY :14+years of experience in Information Technology with expertise in Quality Assurance, Testing and Analysis of Applications developed on Client/Server and Web technologies. Extensive experience in Mainframe Testing DB2, AS400, Web Services, and ETL data warehouse/BI testing and active team player having excellent communication skills with strong interpersonal and analytical skills.SUMMARY OF QULIFICATIONS:I have overall 14+ years of experience as a Sr Software Quality Test Engineer, QA Analyst and 2 Years as Test Lead.Proficient in performing both Manual and Automated testing of applications.Excellent understanding of the Software Development Life Cycle (SDLC), Software Quality Life Cycle (SQLC) and various testing methodologies like Waterfall Methodology, Spiral Methodology, Agile Methodology and RUP Methodology.Participated in requirements analysis, reviews and working sessions to understand the requirements and system design.Expertise in writing System Test Plans, Test Design Specifications, defining Test Case Specifications and Test Procedures, developing, and maintaining Test Scripts.Expertise in Manual and Automation testing using Mercury Interactive Tool Winrunner7.x QTP 9.1/9.5/10.0, Testdirector7.x/Quality Center 9.0 and LoadRunner8.0.Experience with creating test data, executing test cases, defect tracking and resolution.Involved with Functional Testing, Integration Testing, GUI Automation Testing, User Acceptance Testing, Security testing, Negative testing, Black Box Testing, White Box Testing, Load Testing, Stress Testing, System Testing, Usability Testing, Performance Testing, Regression Testing on Client/Server, Mainframe and Web based applications.Strong experience in mapping, testing and implementing the application as per HIPAA Regulations and EDI Standards like 837(health care claim), 835(health care claim payments), 271 (health insurance eligibility response verification), 270, 276 and 277.Experience in testing the mainframes using TSO, ISPF, QMF, File-Aid and Job schedulers.Experience in testing the applications developed in Mainframe using the COBOL, CICS and JCL.Experienced in writing SQL queries.Experienced in Testing of Web based applications and Desktop Applications.Testing Web service SOAP, using SOAP UI.Experienced IBM Rational Team Concert for integrated, including iteration planning, process definition, source control, defect tracking, build management and reporting.Involved in Manual and Automated Testing of applications on Windows and UNIX Environment.Experience with creating test data, executing test cases and Defect tracking and Resolution.Experience testing new functionality and enhancements to existing applications.Having Experience on Domains like Telecom, Financial, Billing, Banking, HealthCare and Insurance.Ability to interact with developers and product analysts regarding testing status and defect tracking.Documents quality plans and test procedures.Strong analytical skills with excellent communication and interpersonal skills.Flexible to perform other duties as assigned by manager.TECHNICAL SKILLS:Tools : QTP/UFT -9.2/9.0,Selinium, Quality Center, JIRAFile Aid, ISPF, TSO, InSync and Clear QuestLanguages : Java, J2EE, Visual Basic, ASP, C++, AS/400, SQL, PL/SQL, CORBA andTOADWeb Technologies : HTML, XML, JSP, ASP. Net, VB. Net, SOAP, SMTP, SOA, and IISWeb services, Adobe Flash 3.0 and Web sphereScripting Languages : Testing Script Language (TSL), VB ScriptRDBMS : Oracle 7.X/8i/9i, SQL Server 7.0/2000, DB2/400 and MS-AccessOthers : MS Office (Word, Excel, Power Point, Excel macros, and MSVISIO)Version Controls : Rational Clear Case, RTC, CVS and Visual Source SafeOperating Systems : Windows 98/NT, Windows 2000, Windows XP, Linux, Solaris and UNIXPROFESSIONAL EXPERIENCE:TIAA CharlotteNC, September 2022 - Till DateTitle: QA Engineer ( Remote )Project : ART ( Allocation, Redesign and Transfers ) ART Transfers redesign utilizes microfrontend and microservices for seamless customer experience.Responsibilities:Worked as QA Engineer on ART redesign platformPrepared test cases on transfersExecuted systems end 2 end testing on ART TransfersPrepared test planLogged defects in ALMCoordinated with UI and Services developers for issue resolutionsReported metricsUsed JIRA for agile story trackingCoordinated with offshore teamCoordinated with the business analysts and developers and discussed issues in interpreting the requirements.Actively participated in System testing, integration testing.Created Feature Files using Visual Studio to help automated scripts.Test case walkthrough with other team members and QA manager / LeadEnvironment: JAVA, Micro front end, Micro Services, JIRA, ALM, Splunk, Sauce labs, MS OfficeAmeriprise Financial Minneapolis MN, December 2021 August 2022Title: Sr BSA / UAT AnalystProject Description: RiverSource eAPP Uplift: Uplift Insurance eApp to enterprise-wide eForms platform to enable a digital experience putting the experience needs of the advisors, staff and clients first and allows them to fill out and submit forms and submit insurance eApplication online anytime, anywhere across all digital platforms Window, Apple, mobile devices, iPad, Edge, etc.Responsibilities:Prepared Test strategy/ Plan including testing scope, timelines, risks, mitigation plans, and UAT and review schedules.Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.Coordinated with the business analysts and developers and discussed issues in interpreting the requirements.Actively participated in System testing, integration testing and coordinated for UAT.worked in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.Performed Black Box, Integration testing, Negative, and positive and testing.Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.Created the Regression Test cases and automated them for the purpose of regression testing.Validated tests by crosschecking data in backend on Oracle using SQL Queries.Validated the Oracle data base using SQL Server 2008 and Oracle Developer.eAPP Forms application, QUARP, Encompass, MYFA -eSignature process with various insurance products such as IUL, SMIUL, SVUL and Disability InsuranceValidated the DB2 data base, IBM Mainframes MSP, COLA validations.Test case walkthrough with other team members and QA manager / LeadWork with QA Manager/QA Lead as necessary from planning, scheduling to execution of Test cases.Wrote functional test cases for manual testing by analyzing the user requirements.Performed tests on various features of agile development process.Worked on multiple projects simultaneously.Apply experience with Software Development Life Cycle (SDLC) to all projects.Participation PRD reviews business impacts, feedback and final approvals.Working with QA manager/ Lead / Project Manager for necessary planning schedules to test deliverables.Expertise using JIRA XRAY to write user stories, Defects tracking with IBM onsite.Conduct Manual and Automated testing on Client/Server and Web-based applications.Executed system quality assurance activities on complex n-tier systems to ensure the quality control of test plan designs, execution, defect tracking and implementation plans.Track bugs using Bug tracking tools such as ALM (Quality center) and JIRA.Maintain Requirements Documentation and prepare Traceability matrixEnvironment: JIRA XRAY, SQL, PL/SQL, TOAD 7.0, IBM DB2, COBOL, Copy Books, MVS, IMS DB/DC, Control-M, ISPF, BI Reporting (Cognos 7.0), Informatica Power Center 8.1 (Power Center Designer, workflow manager, workflow monitor), SQL *Loader, Oracle8i, SQL ServerTIAA Charlotte NC, July 2021 October 2021Title: QA Engineer ( Remote )Project : ART ( Allocation, Redesign and Transfers ) ART Transfers redesign utilizes microfrontend and microservices for seamless customer experience.Responsibilities:Worked as QA Engineer on ART redesign platformPrepared test cases on transfersExecuted systems end 2 end testing on ART TransfersPrepared test planLogged defects in ALMCoordinated with UI and Services developers for issue resolutionsReported metricsUsed JIRA for agile story trackingCoordinated with offshore teamCoordinated with the business analysts and developers and discussed issues in interpreting the requirements.Actively participated in System testing, integration testing.Created Feature Files using Visual Studio to help automated scripts.Test case walkthrough with other team members and QA manager / LeadEnvironment: JAVA, Micro front end, Micro Services, JIRA, ALM, Splunk, Sauce labs, MS OfficeIBM Charlotte NC, (Remote)Client: Federal Reserve Bank of Atlanta, Minneapolis March 2021 July 2021Title: Sr QA/ UAT AnalystProject Description: FTM Application developed at IBM Charlotte and coordinated by Federal Reserve Bank. AMOD (ACH Modernization) - Automated Clearing House (ACH) payment volume is increasing every year. NACHA estimates that ACH payments crossed 21 billion several years ago. Federal Reserve Bank is re-evaluating their current payment platforms. Financial Transaction Manager is a single interface that can handle ACH needs that cross various platforms. IBM Financial Transaction Manager for ACH Services provides pre-built support for processing all ACH transactions that flow through financial systems. This includes ingestion, validation, transaction management, and distribution. The robust rules-based environment handles payment routing and exception management, and an automated import and export facility handles ACH processing rules. Further functions include administration, process management, data warehousing, and Cognos reporting and extracts.Responsibilities:Analyze user/business requirements, functional specifications, and Use Case documents to design, develop and execute test plans and test cases for system testing.Prepare and execute Test strategies, Test planning, Test Scenarios and Test Scripts.Use IBM FTM application to conduct functional testing, SAT testing and End-to-End testing.Use mRemoteNG, puTTY and winSCP tools for file ingestion and ACH Modernization using FTM application.Workflow and processing of FTM Transactions and data integration with Legacy applications.Coordinate with the business analysts and developers to discuss issues in interpreting the requirements to ensure all parties are aligned.Provide Testing Effort estimates and timely feedback on progress of all testing activities.Design, develop and conduct Black box, White box, Grey box, Functional, Integration, System, User Acceptance, Regression Testing.Prepare, distribute execution results by gathering and analyzing the Test Metrics for reporting.Validate tests by cross checking data in backend on Oracle using SQL Queries to retrieve data and confirm integrity.Experience in testing ETL mappings- data transformation, sourcing, conversion and loading.Involved in testing the BI reports using Cognos.Provide test case walkthroughs for team members and QA Manager/Lead.Attend Daily Scrum meetings, Follow Agile Methodology.Work with QA Manager/QA Lead to plan, schedule, and execution Test cases, as needed.Participate in PRD reviews business impacts, feedback and final approvals.Active team player with the UFT automation team, to help automate manual scripts.Apply experience with Software Development Life Cycle (SDLC) to all projects.Conduct Manual and Automated testing on Client/Server and Web-based applications.Participate in PRD reviews business impacts, feedback and final approvals.Use IBMs RTC tool for managing the defect flow.Expertise using JIRA to write user stories, Defects tracking with IBM onsite.Track bugs using Bug tracking tools such as ALM (Quality center) and JIRA From Federal Reserve Bank.Working on Multiple Virtual Machines with Multiple Environments with different code drops.Install Code Fixes using .jar files with in IBMs Test Environments for Defect Re-Testing.Environment: ALM, JIRA, RTC, Linux, TOAD 7.0, IBM DB2, COBOL, Copy Books, MVS, IMS DB/DC, BI Reporting (Cognos 7.0), Informatica Power Center 8.1 (Power Center Designer, workflow manager, workflow monitor), Oracle8i, SQL ServerFederal Reserve Bank of Atlanta, Minneapolis May 2017 Feb 2021Title: Sr QA/ UAT AnalystProject Description: AMOD (ACH Modernization) - Automated Clearing House (ACH) payment volume is increasing every year. NACHA estimates that ACH payments crossed 21 billion several years ago. Federal Reserve Bank is re-evaluating their current payment platforms. Financial Transaction Manager is a single interface that can handle ACH needs that cross various platforms. IBM Financial Transaction Manager for ACH Services provides pre-built support for processing all ACH transactions that flow through financial systems. This includes ingestion, validation, transaction management, and distribution. The robust rules-based environment handles payment routing and exception management, and an automated import and export facility handles ACH processing rules. Further functions include administration, process management, data warehousing, and reporting and extracts. FTM Application developed at IBM Charlotte and coordinated by Federal Reserve.Responsibilities:Analyze user/business requirements, functional specifications, and Use Case documents to design, develop and execute test plans and test cases for system testing.Prepare and execute Test strategies, Test planning, Test Scenarios and Test Scripts.Use IBM FTM application to conduct functional testing, SAT testing and End-to-End testing.Use mRemoteNG, puTTY and winSCP tools for file ingestion and ACH Modernization using FTM application.Working with other teams such as FLTS & FLIS to coordinate to data validations.Workflow and processing of FTM Transactions and data integration with Legacy applications.Coordinate with the business analysts and developers to discuss issues in interpreting the requirements to ensure all parties are aligned.Provide Testing Effort estimates and timely feedback on progress of all testing activities.Design, develop and conduct Black box, White box, Grey box, Functional, Integration, System, User Acceptance, Regression, Performance and Load Testing.Prepare, distribute execution results by gathering and analyzing the Test Metrics for reporting.Validate tests by cross checking data in backend on Oracle using SQL Queries to retrieve data and confirm integrity.Strong working experience on DSS (Decision Support Systems) applications, and Extraction, Transformation and Load (ETL) of data from Legacy systems using Informatica.Experience in testing ETL mappings- data transformation, sourcing, conversion and loading.Involved in testing the BI reports using Cognos.Provide test case walkthroughs for team members and QA Manager/Lead.Work with QA Manager/QA Lead to plan, schedule, and execution Test cases, as needed.Participate in PRD reviews business impacts, feedback and final approvals.Use Quality Center for managing the defect flow.Active team player with the UFT automation team, to help automate manual scripts.Apply experience with Software Development Life Cycle (SDLC) to all projects.Conduct Manual and Automated testing on Client/Server and Web-based applications.Participate in PRD reviews business impacts, feedback and final approvals.Use ALM Quality Center for managing the defect flow.Expertise using JIRA to write user stories, Defects tracking with IBM onsite.Conduct Manual and Automated testing on Client/Server and Web-based applications.Executed system quality assurance activities on complex n-tier systems to ensure the quality control of test plan designs, execution, defect tracking and implementation plans.Track bugs using Bug tracking tools such as ALM (Quality center) and JIRA.Maintain Requirements Documentation and prepare Traceability matrix.Environment: ALM, JIRA, SQL, PL/SQL, TOAD 7.0, IBM DB2, COBOL, Copy Books, MVS, IMS DB/DC, Control-M, ISPF, BI Reporting (Cognos 7.0), Informatica Power Center 8.1 (Power Center Designer, workflow manager, workflow monitor), SQL *Loader, Oracle8i, SQL ServerWells Fargo, Minneapolis, MN September 2015 April 2017Title: Sr QA AnalystProject Description: Wells Fargo whole sale commercial customers use Transaction Search is a new application for that combines the functionality of Stops Images Search, Ach Inquiry, Ach Deletes & Reversals, Account Activity, Stop Payments and Activity Reports. The consolidation will align and simplify enrollments, entitlements, billing and functional aspects of the applications that support Mobile smart phones with features and functionality consistent with TS on desktop and tablet helping the authorized users performing the Transaction Search activities.Responsibilities:Planned, coordinated and implemented QA methodologies Agile (DEV, SIT), Hybrid in UAT & Performed functional, integration and Regression testingParticipate in Agile daily/weekly meetings, sprint planning, grooming sessions and KT & DRB meetings.Filed and linked defect using ALM/JIRA.Coordinated with Automation, Performance testing and offshore teams in helping them understand application; provide Test Scripts and relevant test data. Developed checklists to verify and ensure that the Functional specifications, Use cases, UI specifications documents are within the guidelines as specified by the Client.Performed updating the mobile app builds for online availability from the server for the team to download and install the mobile application on various platforms (OS) like Apple iOS, Android, Tablet editions and Windows OS. Initiated a test method called Spot testing to test the application on the go with developer.Performed end-end testing core Mobile applications based on different platforms and operating systems for Apple, Android and Windows smart phones, tablet devices. Also validated the OS needs and browser supporting. Hands on experience in complete Regression testing on Mobile App, Mobile Web and Windows desktop by reviewing the source code after each build for every sprint. Performed full Regression testing based on cross browser testing along with cross functionality testing.Worked in testing the enterprise web services using SOAP UI, Transaction ViewerXML request and response validations using Transaction Viewer, XML pretty smart.Worked on Restful Serveries using SOAP UIValidated the Oracle data base using SQL Server 2008 and Oracle Developer.Participating Regression Testing after every code deploy & high level hands on smoke test.Regression testing using UFT automation scripts and debug those test cases which are failedSmoke Test validation after deployment using UFT test suite.Wrote Advanced SQL queries for extracting data from database (Hogan, FK) and Used UNIX commands for moving, accessing, copying and changing file permission.Complete UAT support interacting with end-business users and organize the UAT approvals in project shared repositoryEnvironments & Tools:Windows 7, Unix, Web Services, SOA, Java, SQL, JIRA 6.0, ALM 13.1,UFT, SQL, J2EE, XML, SOAP UI,JSON, Android 5.0/6.0, iOS 9/10.2, MS SQL Server Management Studio, Clear Case 8.0, SQL Server 2008Target Oct 2014 to Aug 2015Guest Experience - Ecommerce - target.comTitle: UAT Test Lead for PDP & PLPMinneapolis MNResponsibilities:Worked as a Test Lead for PDP (Product Page) and PLP (Product List Pages) for the Targets prestigious main sales pages over dot com guest experience.Onsite - Offshore coordination with test team resources and taking care of deployment validations in the Agile 2-week sprint.Worked on product test design and development of test plans based on high-level and detailed designs.Wrote functional test cases for manual testing by analyzing the user requirements.Performed tests on various features of agile development process.Wrote stories and detail test steps using JIRA and test execution within 2-week sprint.Created defects in JIRA and worked closely with developers to resolve issues.Worked on multiple projects simultaneously.Test case walkthrough with other team members such as developers, Product Owner, Business Analysts, UI Designers and QA manager & Scrum Master.Performed all types of database queries and comfortably manipulate data for more detailed testing using Management Center and Para soft.Attending Defect Triage & Defect grooming meetings to prioritize defects for upcoming sprints.Onsite - Offshore coordination and taking care of deployment validations.Create and maintain test cases and ensure test cases/scripts are updated with each new product releases functionality.Attending Daily Stand-ups to track status of stories and discuss roadblocks.Provide assistance in preparing hardware and software needs for QA Teams.Work with the project team to resolve issues encountered during testing.Develop and maintain in-depth Product Knowledge to assess the impacts of code changes.Used Iteration planning of RTC for integrated iteration planning and execution task estimation linked to key milestones, out of box agile process templates.Created sprints, user stories for the backlog items to final delivery, features, prioritize product backlog using Rational Team Concert.We used Rational Team Concert for integrated, including iteration planning, Process definition, Source control, defect tracking, build management and reports.JIRA to use burn down charts, project status, visual of work completed, indication of team velocity report to scrum master while do participate in the standup meetings.Worked in testing the enterprise web services using SOAP UI, Transaction ViewerXML request and response validations using Transaction Viewer, XML Pretty smart.Validated the Oracle data base using SQL Server 2008 and Oracle Developer.Automation Excel, Soap UI, Groovy Script. Write Groovy Script in such a way that test results will write back to excel sheet.Advanced ability to think through negative scenarios and alternative scenarios for best coverage of requirements.Ability to formulate test strategy, test planning, test data creation and management.Attending scrum calls, updating TFS (team Foundation Server) board with estimates, Actual burned down hours.Good technical skills to understand development environments, servers, version controls, Scripting, and automation.Ability to work on multiple projects, flexible and able to understand things fastEnsure test coverage is expanded as the need arises with the proper level of positive and negative tests.Actively participated in System testing, integration testing and coordinated for UAT.Coordinate with Automation, Performance testing and offshore teams in helping them understand application; provide Test Scripts and relevant test data. Developed checklists to verify and ensure that the Functional specifications, Use cases, UI specifications documents are within the guidelines as specified by the Client.Performed updating the mobile app builds for online availability from the server for the team to download and install the mobile application on various platforms (OS) like Apple iOS, Android, Tablet editions and Windows OS. Initiated a test method called Spot testing to test the application on the go with developer.Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.Performed Black Box, Integration testing, Negative, and positive and testing.Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.Created the Regression Test cases and automated them using Selenium for the purpose of regression testing.Validated tests by crosschecking data in backend on Oracle using SQL Queries.Validated the Oracle data base using SQL Server 2008 and Oracle Developer.Test case walkthrough with other team members and QA manager / LeadEnvironment: JIRA, Selenium, Java, Adobe Flash 3.0, AJAX,J2EE, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, WSDL, SOAP UI, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.Wells Fargo Home Mortgage April 2013 to Oct 2014SLoaD & HPA Applications,St. Louis Park, MNTitle: Sr QA Analyst / Mainframe TesterThe Scope of this project is to build a decisioning tool (SLoaD) to replace functionality of DAT. This new tool will minimize manual data entry; ensure appropriate retention options and applied, increased consistency and quality of loan review.Prepared Test strategy/ Plan including testing scope, timelines, risks, mitigation plans, and UAT and review schedules.Analyzed the user/business requirements, functional specs and Use Case documents and created the Test Plans, Test cases for System testing.Coordinated with the business analysts and developers and discussed issues in interpreting the requirements.Actively participated in System testing, integration testing and coordinated for UAT.worked in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.Performed Black Box, Integration testing, Negative, and positive and testing.Generated the execution results and sent it across to the team, by way of gathering and analyzing the Test Metrics for the purpose of reporting.Created the Regression Test cases and automated them for the purpose of regression testing.Validated tests by crosschecking data in backend on Oracle using SQL Queries.Worked in testing the enterprise web services using SOAP UI, Transaction ViewerXML request and response validations using Transaction Viewer, XML pretty smart.Validated the Oracle data base using SQL Server 2008 and Oracle Developer.Validated the DB2 data base, IBM Mainframes MSP validations.Test case walkthrough with other team members and QA manager / LeadWork with QA Manager/QA Lead as necessary from planning, scheduling to execution of Test cases.Participation PRD reviews business impacts, feedback and final approvals.Working with QA manager/ Lead / Project Manager for necessary planning schedules to test deliverables.Creating and loading requirements to the ALM using excel spread sheet, maintained test coverage with in the team members.Attending Defect triage meetings.Risk analysis and rectifications.Environment: HP Quality Center 10.0, Java, Adobe Flash 3.0, AJAX,J2EE,AS/400, LDAP, Oracle 9i/11i, DB2,RDBMS, VB Script, File Aid, In Sync, JCL,TSO/ISPF, QMF, WSDL, SOAP UI, CICS, XML, Visio, SQL,PL/SQL, UNIX, Linux, Windows XP, Mainframes, Microsoft Internet Explorer, Fire fox and Microsoft Outlook.United Health Group April 2012 to March 2013Fresh Start Benefit Conversion ProjectUAT TesterUnitedHealth Group is a leading health care company, serving more than 75 million people worldwide. Through UHG Health Benefits businesses United Healthcare Employer & Individual, United Healthcare Medicare & Retirement and United Healthcare Community & State serve a full spectrum of customers with network-based health care benefits and related services. I worked for United Health Groups prestigious project with their Pharmacy Fresh Start Benefit Conversion, which includes UAT testing, Optum Reclaims.Responsibilities:Created design and development of test plans based on high-level and detailed designs.Wrote functional test cases for manual testing by analyzing the user requirements.Performed tests on various features of agile development process.Worked on multiple projects simultaneously.Performed all types of DB2 database queries and comfortably manipulate data for more detailed testing.Create and maintain test cases and ensure test cases/scripts are updated with each new product releases functionality.Provide assistance in preparing hardware and software needs for QA Teams.Work with the project team to resolve issues encountered during testing.Develop and maintain in-depth Product Knowledge to assess the impacts of code changes.Ensure test coverage is expanded as the need arises with the proper level of positive and negative tests.Understanding of AS400 Test Environments.Worked on Reclaims for the benefit conversion projects i.e. Oxford, NHP, UHone, Student Resources, River valley.Worked closely with UHGs higher management along with SMEs and Express Scripts groups and other UHGs Optum IT team.Strong ability to handle objections and counter professionally as necessary in support of QA Methodologies and processes.Partner with the project team, and other departments to ensure our customers needs are identified and being met.Manage day-to-day project task assignments such as task prioritization, estimates, and time reporting. Proactively work to identify, clarify, and resolve issues, and remove barriers within a timely manner.Work with project managers and management to set priorities and to address escalated items.Understand the technical aspects of the project i.e. environments, configurations, data |