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Customer ServiceJonesboro, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo work with an organization where I can continuously learn in the pursuit of achieving functional excellence, thus getting maximum job satisfaction and optimum career growth, doing the best to my ability everyday.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceQuality Assurance SpecialistFilet Of Chicken - Forest Park, GAFebruary 2023 to March 2024Quality assurance specialist, warehouse worker making sure products are up to companys standards, checking temperatures of products making sure boxes and labels of item are all corrected. Customer service quality on the highest level possible .Commissary WorkerKeefe Group - Atlanta, GAMay 2021 to July 2022Pick commissary for inmates, make different kits for inmates, stock warehouse, clean bay areas Barista/Cashier/Food PrepOmni Hotels - Atlanta, GAJuly 2016 to August 2020I make orders, food, pastry, cashier order coke products Barista, train new associates on different tasks in the coffee shop. On my free time I am a line cook /food prep in employee cafeteria. Prep CookSterling Culinary Management - Alpharetta, GAMarch 2019 to April 2020Helped others in the frontline prep foods, prepare deserts for banquets, for guest, set appetizers for parties, assisted Cooks with anything needed to get the day going. Sales AssociateRoses - Atlanta, GAOctober 2013 to May 2016Handled cash registers/managed money Processed different clothing, managed items too bring to the floor Rearranging different floor structure for modeling of clothing Customer service, prior too greeting, helping, and carry out items for a satisfied customer Data Entry Microsoft Sales ClerkDiamonds Forever - St. Thomas, VIOctober 2012 to October 2014Displays and sells jewelry and watches: Advises customer on quality, cuts, or value of jewelry and gems and in selecting mountings or settings for gems Informs customer of various grades of watch movements and type of servicing offered by manufacturer. Handle the tasks of checking in and replenishing new merchandise inside case line as well as prepare merchandise for transfersSales ClerkSignature Jewels - Charlotte Amalie, VIJune 2010 to July 2012Greeted customers, listened to their needs and helped find the perfect merchandise to suit their needs Maintained appearance of the jewelry cases and of the department Performed various housekeeping duties throughout the store as needed Performed daily inventory of merchandise and followed-up on discrepancies when necessary. Catering AttendantWalkers By The Sea CateringJune 2009 to August 2009Provided prompt, efficient and friendly service to the customers Maintained high sanitary standards in the kitchen and serving area Took a special note of customer needs individually and assisted colleagues to meet those needsEducationHigh School DiplomaCharlotte Amalie High School - St. Thomas, VI2012Skills Computer Skills Cooking Barista Experience Banquet Experience Coffee Experience Food Preparation Culinary Experience Customer service Customer relationship management Sales Supervising experience Relationship management Leadership Cash handling Typing Front desk Organizational skills Time management Communication skills Administrative experience Computer skills Microsoft Office Driving Filing English Phone etiquette Office experience Data entry Microsoft Excel Salesforce English Shipping & receiving Time management Quality AssuranceCertifications and LicensesDriver's LicenseAssessmentsProofreading CompletedAugust 2023Finding and correcting errors in written textsFull results: CompletedWritten communication ProficientAugust 2023Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientSales skills ProficientAugust 2023Influencing and negotiating with customersFull results: ProficientWork style: Reliability ProficientJuly 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCooking skills: Basic food preparation Completed July 2023Preparing food, using cooking equipment, and converting ingredient measurements Full results: CompletedCall center customer service CompletedAugust 2022Demonstrating customer service skills in a call center setting Full results: CompletedHR: Compensation & benefits ProficientAugust 2023Knowledge of compensation and benefits programsFull results: ProficientRecruiting ProficientAugust 2023Managing the candidate sourcing and selection process Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationKnowledge & Skills Energetic work attitude Costumer Service skills Computer skills/Applications - Microsoft Word *Microsoft Excel * Internet Explorer Excellent Communication skills |