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PROFESSIONAL SUMMARY. Skilled merchandising team player experienced in markdowns,special promotions and seasonal displays. Moves merchandise, stock shelves and adjust racks for most effective impact. WORK HISTORYSales Associate, 03/2022 to CurrentT-ROC/Optimum - Totowa, NJMerchandise Associate, 02/2019 to 02/2022Lowe'sCONTACTAddress: Clifton, NJ 07013Phone: PHONE NUMBER AVAILABLEEmail:EMAIL AVAILABLEWWW: Bold ProfileSKILLSMOHANNED BAKEZProvided positive first impressions to welcome existing, new, and potential customers.Answered customer questions regarding sizing, accessories, also proper care for merchandise.Solved customer challenges by offering relevant products and services.Increased sales by offering advice on purchases and promoting additional products.Maintained customer satisfaction with quick and professional handling of product returns.Provide at least 30 transactions weekly, with potential new gross add.Updated pricing and signage to complete product displays and educate customersArranged consistent shelves, bins, and racks throughout the store by following established planograms on a weekly basesBuilt end caps and aisle displays to highlight products and support the latest promotions Maintained neat and clean work areas for a professional appeal Was part of the MST team when the Lowes Store (1957) Won the award for Best Looking Lowes store in the entire countryAnswered customer questions regarding store merchandise, department information, and pricing Acquired license for a narrow reach vehicle Acquired license for an order pickle vehicleLearned various skills and information on a plethora of tools and machines Store organization Promotional support Merchandising expertise Stocking and replenishing Skilled problem solver Retail sales Computer literate Technical aptitude Customer-oriented Administrative support Cross-Selling Product KnowledgeStocker Associate, 10/2018 to 02/2019KohlsSales Associate, 07/2017 to 10/2018Pharmacy One AbdounEDUCATIONBachelor of Science, Computer And Information Sciences, 02/2023Grantham University - Lenexa, KSBachelor of Science, Medicine (Pre-Medicine), 10/2018 Kabardino Balkarian State University - Kabardino Balkarian Managed team with numerous projects. Developed succession plans and promotion paths for all staff. Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazardsRotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displaysHelped customers locate desired items and transfer oversized items to vehiclesPrepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbersCreated balanced pallets to support efficient and safe sales floor replenishmentImproved operational efficiencies while managing customers' requests, store inventory, transactions, new purchase orders, and pricing needsUsed consultative sales approach to understand customer needs and recommend relevant offeringsDemonstrated items to customers and create customer awareness, interest, and sales Issued receipts and processed refunds, credits, or exchanges Counted and labeled prescriptions with correct items, and quantity Verified order information against the computer database Updated computer system with current customer, payment and inventory informationAssisted pharmacy staff in preparing medications and filling order Stocked over 1000 products on a weekly basesStateDid not Graduate for various reasons.High School Diploma, 08/2010Modern American High School - Amman, Jordan Coursework in basic surgery, histology, and traumatology. Graduated with 3.6 GPA Received Honor Roll numerous times Member of the Philosophical Club.