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Street Address Home: PHONE NUMBER AVAILABLE Cell: PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryCisco Network Engineer with a lot of experience. I adapt flexibly and seamlessly to constantly evolving processes and technology. I learn quickly and pay attention to all the details of my work for a great result. Professional, Dynamic, and highly committed. Proactive ability Skills Cisco networks as well as their installationand maintenance (LAN/WAN/WLAN) Mastering most of the network protocolssuch as EIGRP, OSPF, BGP, RIP, STP, VTPand EtherChannel In-depth understanding of multipleoperating systems such as windows server2012/2008/2003 (Active Directory, RemoteManagement, Work Folder, and PrintersDHCP, DNS) Qualified in setting up internetworkingtechnology such as MPLS, GRE, PPP Efficient in time management and able tomultitask Experienced in setting up a secure network tomaintain confidentiality and securityprecautions Proficient in computer hardware andsoftwareProblem-solving skills needed to troubleshootand repair network issuesWork HistoryCisco Network Engineer, 06/2022 to presentPrimaryOne Health / Columbus, OH Assist the Cisco Engineer with day-to-day activities involving Cisco equipment (Switches, Routers, and Firewalls), technologies, and concepts. Implemented, configured and managed a variety of networks (LAN/WAN/WLAN) and Provided load balancing and high availability in the network system. Configured a variety of routing protocols such as BGP, EIGRP, OSPF, RIP, MPLS Provided technical support to a network and security, wireless and voice technologies. Installed and managed scale networks and resolved network problems. Performed interconnection of coworkers sites using IPsec VPN. Provide the troubleshooting of networks issues Attended to all employees need and concerns regarding the network. Cisco Network Engineer, 01/2019 to 05/2022T - Cetra / Columbus, OH Analyzed corporate LAN and WAN. Involved in troubleshooting LAN connectivity, hardware issues in the network, IP addressing issues. Worked on configuring routing protocols (OSPF, BGP, RIP, IGRP and EIGRP). Monitored network and servers to identify potential problems and troubleshoot to provide high performance. Daily responsibilities included monitoring remote site using network management tools. Assisted in design guidance for infrastructure upgrade, connection and connectivity issues Installed, administered and managed the system network with windows server 2008/2012(DNS, DHCP, Active Directory, Remote Management, Work Folder and Printers) Performed beneficial network updates whenever available. Bilingual - Costumers Support Representative, 04/2017 to 01/2019 Gardner / Columbus. OH Handled daily calls and served their queries with proper solution. Conduct research to provide answers for customers to resolve their issues. Respond effectively to all forms of inbound and outbound contacts. Facilitate translation services for non-English speaking callers according to procedures. Escalate calls or issues to the appropriate designated staff for resolution as needed Using Team / Outlook to communique between co-workers. Create tickets for each callEducationHigh School Diploma, Lycee Technique 2010Associate degree, Institut Nsamba 2013LanguagesEnglish / Spanish / FrenchCertificationsCisco certified CSCO14209525 CCNA Routing and Switching CCNP Routing and switching (in Progress) |