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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLECAREER OVERVIEWA US Citizen with over 4 years of Manual and Automation experience as a Test Analyst/Software Test Engineer/QA Analyst; I am a self-motivated, proactive, well-organized, process and result-oriented professional seeking a permanent or consulting position to utilize my professional QA experience.EDUCATIONBachelor of Business Administration Baruch College, City University of New York, New York, NYSKILLSSoftware Testing Tools Selenium WebDriver, HP Quality Center (QC), Jira, Bugzilla, Zephyr, Firebug, Eclipse, IntelliJ, Cypress, PlayWright, PostmanCross Browser Testing Internet Explorer, Firefox, Chrome, Safari, Browser StackDB & Backend Testing Oracle, SQL Server, TOAD, SQL DeveloperMicrosoft Office & Misc Tools Word, Excel, PowerPoint, Visio, Outlook, Note, MS SharePoint, GitHub,Canva, Photoshop, IllustratorPROFESSIONAL SUMMARYHands-on experience with over 4 years performing Manual & Automated Testing on Client-server, Web-based & Mobile applications on various platforms for Windows, Mac OS & iOSExtensive hands on experience in designing and executing Test Plans, Test Cases & Automated Test Scripts for black box testing on different build & releasesExpert knowledge and understanding of testing experience throughout Software Development Life Cycle (SDLC) and in various methodologies such as Agile, Waterfall & ScrumExpert knowledge of Automation Framework using Selenium WebDriver with Maven build & dependencies, TestNG Annotations, and Java reusable MethodsPerform API testing using PostMan API and utilizing Get, Post, Put, Patch, and Delete operationsExperience in xml files validation and verification to execute automation test suitesUse of Xpath relative & absolute to locate elements for Automation Testing.HP Quality Center & Jira for Defect and Test ManagementProficient in developing Test Cases, Test Scripts, Requirements Traceability Matrix (RTM) by reviewing BRD, TRD, BDD, DDD, Wireframes, Use Case and User StoriesAble to successfully demonstrate & participate as a QA team member on large, complex projects from design to deploymentBackend Testing experience writing Structured Query Language (SQL) using SQL queriesExpert in Smoke, Functional, Regression, End to End, System Integration, Performance, User Acceptance Testing on Web & Mobile apps of Digital Marketing, Financial Domains, & Hospitality DomainsIn-depth knowledge of Web technologies & performing Cross-browser Testing using Selenium WebDriverEffective time management skills and consistent ability to meet deliverables & deadlinesExcellent interpersonal skills and team player with the ability to lead, manage and work independentlyAbility to work in fast paced, test-driven, collaborative environment with effective oral and written communication & ability to communicate with all technical & non-technical stakeholdersStrong oral and written communication skills and very good team player.PROFESSIONAL EXPERIENCEMidFirst Bank Oklahoma City, OKQA Analyst 08/2022 PresentProject Detail: The goal of the project was to re-engineer the MidFirst Consumer business process for individual and small business Certificate of Deposits CDs. An additional benefit of the project was to improve user experience and allow users to easily manage, view, and perform transaction independently.Job Responsibilities:Created & executed both Manual & Automation Test Suites in Testing environment such as QA & Staging within phases of Software Development Life Cycle (SDLC) in an agile driven environmentWorked closely with engineers to understand technical requirements and product owners to understand business needs to analyze, test, and deliver bug free product to our customersPerformed Functional Test, Regression Test, Smoke Test, Integration Test and User Acceptance Tests (UAT) to ensure a smooth Business Flow of the AUT and assure smooth user experienceCreated, updated, and managed manual test cases using Excel and Zephyr to assure proper test coverageDeveloped Automated Test Scripts using Data Driven Framework on Selenium Web Driver with JavaIncorporated TestNG annotations with XML test suites and Created Extent HTML Automation Report for customized test ResultsAttended daily standup, Sprint Planning, Sprint Review, and Sprint Retrospective meeting to Provide QA Status and Constructive FeedbacksUsed of Jira on a daily basis to maintain Agile process, track story progress, and review defect statusPerformed Database testing using SQL developer with Oracle to verify UI data against backend tablesParticipated and Discussed Product Backlog Discussion with Product Owner, Developers, Sales and Marketing team to better understands and estimate the DeliverablesPerformed high level of sanity testing in Production as needed to assure successful deploymentProactively participated in the backlog grooming session and sprint planning meeting to assure all requirements included Acceptance Criteria and followed SMART requirement guidelinesParticipated various meetings, including brainstorming meeting, sprint demo meeting, daily stand-up meeting, product review meeting, and root cause analysis discussionsConducted Test case review meeting, UAT environment, Test planning meeting and BRD & FRD analysis meeting with rest of the teamConducted Defect Triage meeting to correctly prioritize defects and work closely with development team to regression test when defects are resolvedProvided Daily Status report to Tech Leads and Managers to keep the team up to date with latest issuesWorked around the clock to assure that the project stayed on scheduleMountain Valley Indemnity Company Paramus, NJSoftware Test Engineer 04/2021 07/2022Project Detail: Implement PEGA customer relationship management (CRM) platform to automate the bill collection process for Credit Cards, Personal and Business Accounts. The goal of the project is to reduce call volume to the collection agents, and provide the agents with a single platform to manage multiple accounts with out having to transfer the customers to different departments. As a result, the agents are able to complete all transactions in a shorter period of time, while providing greater customer service by reducing the overall call duration.Job Responsibilities:Reviewed Project Plans, Use Cases, User Stories and Technical Required Documents (TRD) to design E2E & SIT Test Cases, Test Scripts and User Acceptance Testing (UAT) scenariosCreated and executed Test Cases, triaged defects and reported testing status to project teams using centralized Test & Defect Management tools JIRA with ZephyrDesigned Automated Test Scripts using Selenium Web-Driver with Java and Increased test coverage by initiating Cross Browsers/Platform TestingPerformed Functional, Regression, Smoke, and End to End testing against various internal and customer facing applicationsExecuted User Acceptance Testing (UAT) strategy and maintained matrix across different functional teamsDevelop and execute automated test scripts using Eclipse, Selenium WebDriver, TestNG and other open source tools. Helped the team converting manual test cases into test automation.Designed Automation Test cases using Selenium WebDriver, TestNG, Reusable MethodsImplemented Data Driven concept in Selenium WebDriver for data reportingActively refactored test scripts and performed code review to assure the test suite adhered to best practicesValidated Database Records by performing backend testing using SQL and SQL Queries and assure the integrity and accuracy of the data storedActively worked on multiple projects in parallel and provided around the clock support for the teamProvided additional testing support to Offshore team when necessary and on release days, including occasional off hoursManual and automation testing for features such as product pricing, search, transaction functionality for all productsProactively engaged in Sprint Retrospective discussion to assure continuous improvements across the teamWorked closely with onshore and offshore teams to assure clear understanding of all requirement changesNYC Housing Authority New York, NYJr. QA Tester 08//2020 03/2021Project Detail: Worked closely with Business Vendors and Tech Team to perform testing on Business as Usual (BAU) issue fixes related to Inspection, Applications, and Case Management.Job Responsibilities:Analyzed the User Requirement Document (URD), Software Specification Documents and wireframes and developed necessary Test ArtifactsDeveloped Test Suites of Manual Test Cases to verify software applications and procedures according Use Cases and User Stories for Deals and Rewards ProjectPerformed QA-specific tasks, requirements mapping and test plan development; interfaced with the Development, Support, Infrastructure teamsParticipated in Project review, strategic technology directions, best practice test plan and test cases development and reviewsPerformed Smoke testing, Functional testing, User Interface (UI), End to End, system testing, integration testing, Regression testing, User Acceptance Testing, Sanity, database and Performance testingPerformed and managed defect reporting and tracking using JIRAPerformed Backend/database testing by developing SQL queries and validating data integrity using SQL DeveloperCreated Automation smoke test suite using basic java coding with Selenium WebDriver and EclipseWorked out the performance test plan, test strategy and test design documents as per client business needsIdentified technologies that could be applied to solve business opportunities and validated their effectiveness through proof of concept exercisesMaintained Requirements Traceability Matrix (RTM) to measure testing process and coverage & created Test Data and Test Bed for final User Acceptance Testing (UAT)Participated in weekly status meetings, and conducted walkthroughs for team members, and documented the proceedingsAdministrative Assistant 12/2019 07/2020Job Responsibilities:Managing Employee Attendance and Schedules, as well as reviewing their Daily Work Reports and compiling weekly reports from themScheduling Third Party Vendors for Testing Apartments before and after work completion and ensuring availability for appointment with residents residing within each householdInspecting and Analyzing Data and Test Results using Maximo SoftwareTracking, updating, and organizing Work Orders within Teams, Excel, and Email chains |
