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Title General Manager Customer Service
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Homestead, Fl. Street Address
Accomplished professional with an extensive background in retail sales and customer service. Proven record of exceeding customer expectations and driving profitability. Skilled in leading teams, managing budgets, and overseeing daily operations. Adept at leveraging industry trends and technology to maximize customer satisfaction.ExperienceJUN '07 - AUG '24General Manager Speedway 711, Homestead, FloridaEstablished and monitored KPIs to optimize company performance.Recruited team members for maintaining adequate staffing levels according to projected sales.Manage day to day store operations.FEB '07 - MAY '08Interior Site Supervisor Coscan Construction, Miami, FloridaPerformed administrative duties such as creating reports, ordering supplies, and payroll.Conducted regular job site meetings with subcontractors to review progress and resolve any issues.Coordinated work activities with other sections relating to construction project activities.JAN '00 - MAY '07General Manager Motiva Shell, Hollywood, FloridaIdentified areas of improvement within existing systems and developed action plans for implementation.Implemented and maintained open-door communication system, reaching employees across department lines.Recruited team members to maintain adequate staffing levels.Utilized data analytics tools to evaluate marketing campaigns effectiveness and ROI.JAN '91  FEB 01General Manager Chevron Ltd, Pembroke Pines, FloridaManaged company assets by maintaining clean and fully equipped establishments with properly working equipment.Directed recruitment efforts, hiring qualified personnel while maintaining diversity objectives.Created policies, procedures and guidelines for staff members' daily operations.EducationNorth Miami Senior High, North Miami, FloridaMiami Lakes Technical School, Miami-Lakes, FloridaSkillsLeadership and team building Customer Relationship Management Team LeadershipStaff training/development Staff Management Schedule Management Problem Resolution Time Management Staff Supervision Team Player Efficient multi-taskerCertificationsServe Safe CertificationReferencesReferences available upon request

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