| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Forest Hill AveRichmond, VA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESr. Customer Service RepresentativeDecorated Veteran, United States Army National Guard & Reserves10 years customer service experienceStrong people skills with a proven ability to develop rapport with the publicHighly reliable and professional, goal oriented team playerStrong leadership skills and capability to motivate others and multi-taskExcellent communication skills, both oral and writtenProfessional ExperienceInbound/Outbound Call Center Representative, Dominion Capital Mortgage Oct 2015- PresentCorrespondence with clients regarding mortgage optionsCompetitive member of high volume call center in financial industryTelephone Sales Representative, TLK Group, LLC Oct 2011- Oct 2015Responsible for selling and promoting Comcast products with focus on video, high-speed internet, phone services and XFINITY HomePerformed B2B inbound/outbound call center selling Comcast products, services and promotionsTelephone Sales Representative, Carepoint Medical Dec 2010- Oct 2011Working at inbound call center selling medical equipment to Medicaid recipientsTelephone Sales Representative, Media Synergy Group Oct 2009- Dec 2010Promoted to Team Captain/Team Leader position within three months due to management recognition for high sales ability/revenue to company, sold products and services (i.e. NASCAR memberships, travel memberships, sports equipment, etc.) to customer via telephoneTelephone Sales Representative, Comcast Mar 2009- Oct 2009Sold Comcast services, products, and promotions to customers in an inbound/outbound call center, processed orders, scheduled technician visits to customers homes, and followed up on visits to ensure customer satisfactionTelephone Sales Representative, Circuit City Inc Sept 2007-Mar 2009Performed duties in an inbound call center, assisted customers with concerns/complaints that were experienced with either Circuit City products, warranties, store sales, online purchasing, etc.Primary goal was to resolve the issue within my department and provide high quality customer serviceDriving Associate, Synergetic Group (Federal Express Home Delivery) Oct 2005-Aug 2007Delivery of packages to clients in a timely and efficient manner, maintaining high customer service and satisfactionCashier, Henrico Public Schools Sept 2003-June 2005Collected monies and assisted in preparation of school lunches for students and staff members |
