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Cleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEA position as a Collector, Customer Service or Claims Representative Full time Transportation Driver Authorized to work in the US for any employerWork ExperienceDriverLife Solutions South, LLC-Cleveland, OHJanuary 2021 to PresentTransport clients back and forth for their appointments Grubhub Delivery DriverGrubhub-Cleveland, OHSeptember 2019 to January 2021Delivery DriverSupervisor of 9 CollectorsMontgomery, Lynch & Associates-Beachwood, OHFebruary 2016 to August 2019 Satisfied delinquent accounts Inbound and outbound calls to manage accounts Responsible for receiving and posting paymentsCollections ManagerLGM Financial-Independence, OHNovember 2014 to August 2015 Resolution for outstanding auto loan payments Satisfied delinquent accounts Skip tracing to locate accountholders Responsible for receiving and posting payments Restoring vehicle delinquency of repossessed vehicles Collections SpecialistCrestwood Management-Beachwood, OHMay 2013 to February 2014for outstanding payday loans Satisfied delinquent accounts Skip tracing to locate accountholders. Predictive Dialer and Automated DialerBilling Claims InspectorSafeguard Properties-Mentor, OHFebruary 2012 to May 2013 Liaison between clients and subcontractors Provides approval for account payables General customer service provided to field inspectors Collections, Customer Service (phones and face to face) Collections for Progressive Insurance CompanyOctober 2010 to October 2011 ACE Recovery Services, Painesville TWP, Ohio - 10/2010 thru 10/2011 Collections, Customer Service (phones and face to face) Collections for Progressive Insurance Company - commercial premium accounts Satisfied delinquent accounts Skip tracing to locate accountholders. Predictive Dialer and Automated Dialer Obtained a desired resolutionEducationSome College in Business ManagementLakeland Community CollegecertificationBryant & Stratton CollegeHigh school diploma in MarketingMyers CollegeSkills Microsoft Word Microsoft Excel Microsoft Outlook Accurint Lexis/Nexis Lotus Notes Dunn and Brad Street Data entry Customer Service Call Center Credit Union Negotiation Cold Calling Account Management Accounts Payable Bookkeeping Leadership Analysis skills Driving Customer service Leadership Account management Analysis skills Marketing Negotiation Bookkeeping Accounts payableCertifications and LicensesDriver's LicenseDecember 2020 to November 2024 |