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Click here or scroll down to respond to this candidateCandidate's Name
Brunswick, Ohio Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARY OF QUALIFICATIONSExperience in several industries and positions. Extremely comfortable and familiar within office environments. Love the challenge of finding the best way to get a task accomplished. Practiced in customer service. Quick learner who demonstrates dependability and collaboration in small to large scale team environments.WORK EXPERIENCEThe Reserves Network Brunswick, Ohio February 2024 August 2024Aldi Warehouse Assistant 6 month assignmentThis was a temporary position to help as the warehouse changed operating systemsAssisted HR with new hiresResponsible for feeding 450 daily during transition period, approximately 3 weeksLearned Ariba accounting software and processed imvoicesFoundation Software Strongsville, Ohio February 2022 October 2022Client Services RepresentativeResponded professionally to approximately 20 telephone inquiries daily from clients to resolve issues, answer questions or address concerns in using and understanding job cost construction accounting softwareTracked 20 client calls in call center software keeping record of details for future reference if neededProperly identify escalation calls and refer to supervisory for prompt resolution satisfying clientsInfoCision Management Company Akron, Ohio June 2009 November 2018Senior Account Representative (June 2013 November 2018)Managed $1.5M in business for 15 clients resulting in continued success of client campaignsLiaison between client and call center/operations staff by providing adequate call center staff to handle project call volumesCreated and implemented trainings to meet client standardsAdministrative Assistant (June 2009 June 2013)Assisted Account Representatives with account managementPlanned for client visitsTPK Design Wadsworth, OH 1991-2013Office Manager for General ContractorRJK Management Norton, OH 1984 - 1992Buyer for 101 store retail chinTECHNICAL SKILLSVirtual Meeting Platforms: Zoom, WebEx, Microsoft TeamsMicrosoft Office: Word, PowerPoint, and ExcelClient Specific Software IFS, Ariba, Adobe Acrobat, Scriptwriter, EmpowerID, VoCollect, ManhattanVOLUNTEER EXPERIENCECatholic Charities, The Christmas Committee Cleveland, Ohio 1987 2014Wadsworth City Schools, Wadsworth, OhioWadsworth Soccer Parent Group 2003 2010Parent Teacher Association, Secretary and Treasurer 1995 2010EDUCATIONBaldwin Wallace College Berea, OhioBachelor of Arts - Business Management with a concentration in Marketing |
