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Street Address  Hobart RdIndianapolis, IN Street Address
PHONE NUMBER AVAILABLESummaryResults-oriented customer service professional with a proven track record of enhancing customer satisfaction and operational efficiency. Possessing a strong aptitude for problem-solving and teamwork, I excel in fast-paced environments. Seeking a challenging role where I can leverage my skills to drive business growth.ExperienceClerk/Register Speedway Gas Station, Indianapolis, IN May 2024 - PresentAchieved a 95% customer satisfaction rating through efficient transaction processing and friendly interactions.Increased sales of impulse items by 15% through effective product placement and suggestive selling.Maintained a 98% accuracy rate in cash handling and register operations.Cleaner Kelly Services Temporary Agency, Plainfield, IN February 2023 - February 2024Improved device processing time by 20% through streamlined sorting and labeling procedures.Maintained a 99% accuracy rate in asset sticker removal and device allocation.Crew Member McDonald's, Indianapolis, IN October 2022 - December 2022Reduced customer wait times by 12% through efficient order taking and preparation.Maintained a 97% accuracy rate in order fulfillment.Operations Associate II (OP2) Geodis, Clayton, IN February 2022 - September 2022Achieved a 98% on-time delivery rate by prioritizing orders and optimizing routes.Reduced order picking errors by 15% through improved inventory management and cross-checking.Night Auditor / Front Desk Clerk Baymont Inn and Suites, Indianapolis, IN June 2021 - September 2021Maintained a 99% guest satisfaction rating through exceptional customer service and problem resolution.Increased revenue by 5% through upselling hotel amenities and services.Achieved a 100% record for nightly security checks and incident prevention.Hairstylist / Customer Service JCPenney Salon, Greenwood, IN June 2015 - April 2021Built a loyal clientele of over 150 repeat customers through exceptional service.Increased product sales by 25% through effective recommendations and demonstrations.Maintained a 95% customer satisfaction rating based on client feedback.SkillsCustomer ServiceSalesTime ManagementProblem-solvingTeamworkCash HandlingInventory ManagementMS Office Suite