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| | Click here or scroll down to respond to this candidateCandidate's Name , SPHRStreet Address Yorkshire DriveMarietta, GA Street Address Cell Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLELinked In: LINKEDIN LINK AVAILABLESummary:A sharp Human Resources professional with over 30 years of increasing generalist experience in the field.Exceptional organizational, communication, problem solving and customer service skillsResults oriented, self-motivated and confident with the ability to make independent, insightful decisions in complex situationsDiversity of proven experience in all aspects of human resources and employee relations mattersAccreditation:Achieved PHR accreditation in December 2000Achieved SPHR accreditation in December 2002 and successfully re-certified every cycle since current recertification cycle is through 10/31/2027Work Experience:Johnstone Supply, The Ware Group (formerly AARP, Inc. dba Johnstone Supply of Atlanta) Lawrenceville, GASeptember 2011- presentHuman Resources ManagerCreated an HR Department from scratch beginning in September of 2011 after being the outsourced HR Manager for this small business for the previous 3 yearsManaged the Human Resources functions for an 80+ employee wholesale HVAC/R supply company with 10 locations. Responsibilities include recruiting and interviewing, employee relations, benefits administration, workers compensation management, payroll processing, compliance, training, performance management, progressive discipline, investigations, unemployment and agency communication, and terminations.Operated as a one-person HR Department until 2022, when I hired an assistantIn October of 2023, AARP, Inc. was acquired by The Ware Group, and I became a part of a larger HR Team based out of Jacksonville, FL. The Ware Group has forty-one branches and approximately 550 employees in Florida, South Carolina and now Georgia.My new responsibilities became more heavily focused on recruiting, in addition to supporting my Georgia employees in making the transition to the new company.Corporate Business Solutions (Human Resources Outsourcing) Atlanta, GADecember 2007-November 2011Senior Human Resources Consultant (began as Human Resources Consultant - promoted in 2010)Support dozens of small to mid-size companies (from 2 to 1000 employees) as human resources consultant, strategic business partner and account manager in both PEO and ASO relationshipsResponsible for assisting client companies with all employee relations issues including employee counseling, progressive discipline, investigations, preparing responses to government agency inquiries and charges, unemployment hearings, workers compensation claims, terminations, lay-offs, etcCharged with providing best practice advice to my client companies pertaining to employment laws, maintaining compliance, and minimizing liabilityConduct training on a multitude of employment related topics including preventing harassment, diversity, recruiting and interviewing skills, progressive discipline, performance appraisals, effective terminations, etcManage the client company relationship and ensure complete client satisfaction with all aspects of our services to encourage retention of clients and assist in resale of services when relationship is in jeopardyActive participant in sales process by attending and contributing to demonstrations and proposals, especially for those prospects who are extremely interested in the human resources services CBS would be providingManage implementation of new accounts: establishing their set-up in HRIS systems so that the first payrolls run smoothly including PTO accruals, all earnings and deductions codes and benefits plans set-up, liaison with timekeeping solution provider, workers compensation carriers and health insurance brokers, etcAssist the Benefits team with Open Enrollment client strategy meetings and employee meetingsADP TotalSource (a Professional Employer Organization or PEO) Alpharetta, GAJune 2000 to July 2006Senior Human Resources Generalist (began as Human Resources Generalist - promoted in 2001)Simultaneously supported dozens of small to mid-size companies (anywhere from 5 to 800 employees) as human resource consultant, strategic business partner and account managerAs Senior HRG, I was responsible for the regions top accounts the largest with the most utilization of HR services and highest profitability for the companyResponsible for assisting client companies with all employee relations issues including employee counseling, progressive discipline, investigations, preparing responses to government agency inquiries and charges, terminations, lay-offs, employment law compliance, employee, and supervisor training, etcResponsible for annual Open Enrollment Benefit Renewals with client companies: reviewing benefits changes, cost increases and offerings and strategically partnering with clients to make the best decisions for their companies and their employeesManaged the client company relationship and insured complete client satisfaction with all aspects of our services to encourage retention of clients and assisted in resale of services when relationship was in jeopardySelected to serve as a member of the ADPTS HR Advisory Board attended regular meetings to strategize with executive management and other HR professionals on redefining HR roles and creating tools, positions, and resources to support our workFunctioned as Mentor for more junior Human Resource staff in an extensive formalized program as well as informally on a regular and ongoing basisInternational Technology Corp (formerly OHM Remediation Services Corp) Norcross, GANovember 1996 to February 2000Human Resources Generalist II (began as Senior Personnel Administrator)Responsible for Human Resources activities and practices (including training, recruiting, hiring, terminations, lay-offs, transfers, relocations, changes of status, investigations and more) focusing on the Southeastern United States locations of this 6000-person environmental services firmAssisted management in insuring that all employment, compensation, benefits, and employee relations activities were consistent with corporate objectives and policies while supporting the overall business strategy for the regionFirst point of contact for employee questions, concerns, and complaints along with outside party inquiriesManaged hiring process from requisition, recruiting, interviewing and offers to orientationResponsible for federal compliance in all hiring and postings in regional and divisional offices as well as project sites all over the Southeastern United StatesAttended regular Executive Management meetings to represent HR functionHarrys Farmers Market Duluth, GA and Marietta, GAJuly 1992 to November 1996Human Resources CoordinatorResponsible for all human resource functions for approximately three hundred employees of a mega-gourmet food storeConducted all hiring of non-exempt personnel, administration of all employee benefits programs, workers compensation and unemployment claims, and employee relations for store employees including counseling, progressive discipline, investigations, and terminationsPerformed a weekly new hire orientation program, safety training programs and created and coordinated employee recognition programs and functionsOrganized the workforce for three venues of Harrys concessions at the 1996 Paralympic Games in Atlanta and served as Public Relations Coordinator for several community functionsHuman Resources AssistantAssisted in all hiring, terminations and employee relations matters and administered information to employees on all benefits programsConducted weekly new hire orientation classesResponsible for Sales and Labor figures and reports for the Management StaffPerformed all timekeeping and payroll functionsSupervisor of CommunicationsManaged communication (switchboard) workforce, covering all shifts and keeping within a set budgetLiaison between Communication Department and Management teamEducationBirmingham-Southern College in Birmingham, Alabama May 1992Bachelor of Arts, Major: History, Minor: SociologyPresidential Honors ScholarshipSouthern Volunteer Services Volunteer of the Year AwardProfessional and Civic OrganizationsHRCI SPHR (Senior Professional of Human Resources) since 2002Professional Member of the Society for Human Resource Management (SHRM)Professional Member of SHRM-AtlantaExecutive Board, Wheeler High School Academic Booster ClubEast Cobb Middle School Volunteer of the Year 2018-2019President, Eastvalley Elementary PTA (2 years)References available upon request |