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Title Human Resources Employee Relations
Target Location US-NC-Raleigh
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SUMMARYSeasoned Human Resources Manager with 16 years of experience, adept in training and development, HR policy compliance, and HR reporting. Proven track record in enhancing organizational alignment, workforce productivity, and talent acquisition. Seeking to leverage expertise in managing HR strategies and initiatives for a dynamic new role.KNOWLEDGE & SKILLSBenefits AdministratorHRIS Database AdministrationEmployee Incentive ProgramsTraining & DevelopmentHR Policies & ProcedureManagementPayroll AdministratorConflict ResolutionCommunicationsPerformance ManagementRetirement Counseling/PlanningEmployee Relations & CoachingStaffing & RecruitingEXPERIENCEGRUBB VENTURES SERVICES, LLC  Raleigh, NCManager of Human Resources 2023- 2024Managed human resources programs, including talent acquisitions increasing staff to 50 people, new employment processing, compensation, health and welfare benefits, training and development, records management, employee relations and retention. Identified and implemented a new payroll system, saving the organization over $35K per year.Developed and implemented HR strategies and initiatives that align with the business goals and objectives.Provided HR leadership and direction to the organization, ensuring the HR function supports the companys growth and objectives.Advised management on HR-related issues and policies, providing guidance on best practices.Managed the end-to-end recruitment process, including job postings, screening, interviewing, and onboarding new hires.Collaborated with department heads to understand staffing needs and develop proactive recruitment strategies.Optimized the recruitment process to attract and retain top talent.Served as a point of contact for employee relations issues, resolving conflicts and providing support to employees and managers.Conducted investigations and took appropriate action in response to employee complaints and grievances.Oversaw the administration of compensation and benefits programs, including payroll, health insurance, retirement plans, and other employee benefits.Ensured compliance with applicable labor laws and regulations related to compensation and benefits.Managed relationships with benefits brokers and vendors, negotiating contracts and ensuring competitive benefits packages.Developed and managed performance appraisal processes, including setting goals, providing feedback, and conducting evaluations.Implemented training and development programs to enhance employee skills and career growth.Maintained and updated HR policies and procedures, ensuring they reflect current legal requirements and best practices.Oversaw workplace safety initiatives and ensured compliance with occupational health and safety regulations.Managed the HR information system (HRIS), ensuring accurate and up-to-date employee records.Generated HR reports and analytics to support decision-making and identify trends.Ensured the confidentiality and security of employee information.JDAVIS ARCHITECTURE  Raleigh, NCHuman Resources Generalist 2022- 2023Orchestrated successful human resources strategy impacting business development, performance management processes, career development, and payroll management for more than 106 employees.Posted job advertisements, screen resumes, as needed, conducts reference checks, and develop job offer letters and completes new employee background checks.Scheduled meetings and interviews as requested by manager, tracking all applicant processes.Managed LinkedIn job postings, screening, responding to candidate inquiries.Prepared new-employee files, and all onboarding activities.Conducted audits of payroll, benefits or other HR programs and made corrections where needed.Processed terminations in payroll and conduct exit interviews.Prepared performance review process for managers, created COS, sent reminders.Responded to all employee requests and questions in a timely and effective manner.Administered health and welfare plans, including new enrollments, life changing events, leave administration and terminations.Processed required documents including FMLA documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.Develop and maintain affirmative action program.Work with 401(k) Advisors and third-party administrators and organize meetings for staff for the 401(k) plan.Reconciled benefits statements.KANSAS CITY PUBLIC SCHOOL RETIRMENT SYSTEM (KCPSRS) - Kansas City, MOBenefits Administrator and Educator 2015- 2022Managed member services retirement benefits education and counseling for 4,108 active contributing members within the Kansas City Public School District, KC Public Charter Schools, and KC Public Library branches. Administered retirement benefits for active, inactive vested and possible disabled members. Provided counseling on other related questions regarding retirement options, pension benefit payments, social security, and continuation of group medical and dental coverage.Created educational and informational training material for member services on retirement planning.Managed relationships with Kansas City Public School Districts Benefit Department, Kansas City Public Library System and Kansas City Public Charter Schools to coordinate and schedule on-site educational/ informational sessions with new and existing members interested in retirement.Created, arranged, and facilitate annual pre-retirement educational seminar sessions in-person and virtually for active members seeking to retire.Maintained KCPSRS website ensuring educational information regarding retirement is current and relevant as it relates to the retirement process.Managed KCPSRS Facebook page communicated effectively with active and retired members important information and current events happening within the community or KCPSRS.Provided educational input to KCPSRS Newsletter for active members regarding the retirement system and retirement processes.Comprehensively counseled and communicated to all active, potentially disabled, and inactive vested members regarding complex retirement options and plan information by phone, in-person or virtually.Managed the complete retirement application process for active, inactive vested and disabled members, calculating member retirement benefit payments to the distribution and the collection of all appropriate documentation needed to retire effectively.Coordinated disability applicants initial examinations and annual re-examination between the members and Board physicians.SAMUEL U RODGERS HEALTH CENTER - Kansas City, MOHuman Resources Generalist September 2013 - July 2015Managed human resources programs for 236 employees including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations: completing personnel transactions.Managed employee benefits program, including enrollments, COBRA, terminations, changes, beneficiaries, disability, claims resolutions, rollovers, FMLA, 403b (distributions, loans, hardships), and compliance testing and approving invoices for payment and communicating benefit information to employees. As a result, there were 50% less data entry errors and 85% more timely responses to inquiries.Developed and delivered new hire orientation training program. Successfully ensured a stronger on-boarding program to decrease turnover by 5% and a greater understanding of HR policies and procedures by 20% helping new team members become more integrated into the SURHC organization. Implemented Relias Learning training modules quarterly, monitored for completion to meet federal and state funding requirements.Developed wellness programs to benefit good health such as Weight Watcher at Work and annual flu shot clinic.Implemented policies and procedures related to human resources and employee development.Managed, reviewed, analyzed, and prepared payroll data using an automated payroll system, including hours and earnings, wage garnishments, and other employee deductions, inquiries and auditing payroll processing for accuracy. As a result, decreased errors by 100% eliminating manual checks requests.Developed Applicant Tracking system and implemented electronic personnel action forms through the HRIS database. Managed all new hire entry, background screenings, licensure verification, I-9 verification, regular employee maintenance, changes, and report creation for AA/EEO compliance, and all other year end reports for federal regulations.Supervising volunteer staff, providing direction on special projects, organizing and updating files.HNTB CORPORATION - Kansas City, MORecruiting Coordinator (Contracted through Morgan Hunter) 2013 - 2013Managed the applicant tracking system (ATS) in support of human resources recruiting administration and projects.CARONDELET HEALTH/ST. JOSEPH MEDICAL CENTER Kansas City, MOHuman Resources Assistant (310 bed Acute Care and Outpatient Services) 2012  2013Delivered support and assistance for the effective functioning of the Human Resources Department supporting 800 employees.Implemented employment verifications in accordance with company policy. Managed pre-employment processes including scheduling physical, ensuring completion of forms by new hires, inputting payroll/personnel data for the set-up of employee files, scheduled new hires for general orientation and following up on attendance to improve retention.CBIZ, INC. Leawood, KSHuman Resources Support Specialist 2006  2009Managed various HR Programs in support of over 5000 employees, assisted Training Manager and HR Manager in the development and delivery of training programs and provided HR department organization and schedule maintenance.EDUCATION & TRAININGWebster University, St. Louis, Missouri Master of Arts, Human Resources Management 2016Park University, Parkville, MissouriBachelor of Science, Social Psychology, Human Growth & Develop (cum laude) 2013Associate of Arts, Social Psychology 2012Certifications:North Carolina Notary (Wake County) Ex 08/2027SHRM-CP (Candidate), Society Human Resources Management 2025

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