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MARY F. PEGRAM (LIZ)Phone PHONE NUMBER AVAILABLEE-mail EMAIL AVAILABLEAs a Front Desk Receptionist, an Administrative Assistant as well as a Human Resources Assistant, I have been comfortable with multi tasking each day, preparing reports, profit and loss statements. It is necessary to understand that anything you see or hear is confidential and keep it as such. You have to be ready to make a change to another task quickly and correctly.EXPERIENCEColumbus Consolidated Government (Parks & Recreation Division) February 2024  June 2024Title: Front Desk ReceptionistAdministrative Assistant IAnswering multiline phoneTaking reservations for Recreation Centers, Parks and PavilionsTaking payments in person and over the phoneRunning Weekly, Bi weekly, and Monthly reports for departmentsConfluent Health Care (St. Francis Rehabilitation Department) January 2023-March 2023Title: Front Desk ReceptionistPRN Rehabilitation CoordinatorChecking in patients for appointments, scheduling and cancelling appointments as neededEntering patient new or current patient into portalTaking and making payments on accounts, daily bank depositsBobby Holdings, LLC (mornings) July 2019-December 2022Title(s): Executive Assistant,Office Manager, HumanResources OfficerMaintaining all files, and inventoryProduct shipping/ReceivingInventory and supply procurementWilson Pest Control (afternoons) July 2022-December 2022Title: Front Desk Receptionist, General Office ClerkGeneral office duties to include but not limited to inbound/outbound customer calls, making appointments for inspections and work to be doneScheduling/routing technicians for servicesEntering new work ordersWorking on collections, and taking payments over the phone or in personOrkin  Pest Control December 2015-June 2019Title: Executive AdministrativeAssistant, Human ResourcesAssistant, Front DeskReceptionistInbound customer calls dealing with service concerns, and to set up servicesKeeping updated customer information and providing a receipt of sameCreating new estimates for customers both new and olderBank deposits on a daily basisProfit and loss statementsAFLAC March 2015-December 2015Title: Claims Specialist IOutbound customer calls to resolve claim(s) questions, to recertify claim(s) for paymentContacting employers, to obtain information if this was a workmans compensation claimBancTech February 2013-February 2015Title: Data Entry Specialist IIData entry of all necessary policy information sent in by clientRechecking work from others to ensure all necessary information isWest Central Georgia Cancer Coalition November 2011-December 2013Title: Executive AdministrativeAssistant, HumanResources Assistant,Front Desk ReceptionistEnsure proper bill coding for Medicare/Medicaid paymentsReconciliation of corporate credit card statementsAccounts payable/receivable for profit and loss statementsWorking with other non-profit organizations to coordinate public activities (i.e., Paint The Town Pink)Travel coordinator/expense reports, keeping executives calendarsThe Jordan Company May 2010-March 2011Title: Executive Administrative AssistantFront Desk ReceptionistBudget reports, coding expense reportsQuarterly investor distributions, preparing updated and new investor portfoliosAccounts receivable/payableTravel coordinatorTSYS  October 1995-March 2010Title: Executive Administrative AssistantCreated and maintained ledgers that described in detail system outages and resolutions of the sameoInbound and outbound customer callsoCreated invoice log reports for finance and Senior Management for profit and loss statementsoCrated and maintained various complex reports for Senior Management that pertained to budget issues, invoice logs per contract company and cost centeroBudget ledgers/reports in order to be able to keep the Division labor costs under controloMove coordination chairman, travel coordinatoroExpense reports, to include foreign currency to USDEDUCATIONHardaway High School  General and Business curriculum, Graduated June 1973SPECTIFIC SKILLS and AFFILATIONSIAAP  International Association of Administrative ProfessionalsCERT  Community Emergency Response TeamOFFICE EQUIPMENT and COMPUTER SKILLSAll MS office suite Data Entry Quick BooksSAP accounting system 10-key calculator Multi line phone system