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Title Home Health Customer Advocate
Target Location US-NJ-Runnemede
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Camden, NJEMAIL AVAILABLEPHONE NUMBER AVAILABLEObjective: is to obtain a position in which I can utilize all my skills and experience in which I can grow with the company and possibly build an career.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer AdvocateFreedom Mortgage Corporation - Mount Laurel, NJJuly 2019 to October 2019Assisting borrowers with streamline refinance on their homes for lower interest rates and lower payments. Making sure all paperwork is current in the system and accurate for guidelines to refinance. PackerFoodScience - MountlaurelJuly 2016 to June 2019Pack packages coming Down a belt to be put into a box to be distributed to our clients in a timely fashion.Home Health AideBAYADA Home Health Care - Cherry Hill, NJOctober 2010 to February 2016ResponsibilitiesAssist patients with daily life activities that can't be done independently by themselves. AccomplishmentsI enjoyed being able to help others when in need.Skills UsedAssist with devices to help lift clients like hoyer lift, properly transferring patients, assisting with medication, food, clothing, going to the bathroom. Collections RepresentativeMRS Associates - Mount Laurel, NJJuly 2009 to October 2010 Managed communication with all customers required timeframe and ensure compliance to all policies and procedures. Maintained relationships and contact all customers through telephone calls and if required with notices and provide all updates for customers and manage all portfolio for clients. Coordinated with all team members to resolve all cash application issues and identify root causes for non- payment Managed all communication for all overdue accounts and investigate all customer complaints and resolve all issues Evaluated and resolve all credit hold issues and monitor all accounts for billing details. Collaborate with senior collector and initiate debt write off and negotiate all settlements with all collection procedures. Assisted cash application specialist for application customer remittances and perform research on all customer payment.EducationHealth claims specialist in Health Claims Specialist Course: billing and coding. Process medical insurance claims and resolve billing issues. ICD 9 CPT knowledge of medical terminology. Medical Coding Certificate; RHIT or CPC by AAPC or AHIMAHarris School of Business-Cherry Hill Campus - Cherry Hill, NJ 2014 to 2015Software application specialist in Microsoft word,excel,access, powepoint, Lincoln Technical Institute-UniOn - Mount Laurel, NJ 2002 to 2003Skills Filing, Typing 50 wpm, Microsoft profecient word, powerpoint, excel, access. inbound and outbound calls Customer Service. (5 years) Home Health PackingCertifications and LicensesBilling/CodingJune 2015 to Present

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