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Title Accounts Payable Customer Service
Target Location US-MD-Hyattsville
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Candidate's Name
Street Address  Parkwood StreetHyattsville, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESUMMARY OF QUALIFICATIONSDynamic Accounts Payable leader experienced in accounting and customer service with over 15 years of professional experience. Highly focused and meticulous with an exceptional client satisfaction record and work ethic. Strong multitasker with the ability to manage multiple accounting projects with complete accuracy and professionalism. Departmental collaborator exhibiting principal strengths that include self-starting, problem solving, strong analytical skills, and the ability to manage multiple tasks. Key responsibilities include team leadership roles in accounts payable review and approval of invoices, preparation of check, ACH, wire payments, cash flow analysis, financial reporting, establishment of production metrics of Accounts Payable procedure and processes. Adept at maintaining a highly-trained staff, creating effective channels of communication with vendors and assisting in setting up new client accounts. Specializes in monitoring past due accounts and working with vendors on structured payment arrangements. Acting as a liaison with all departments, auditors and compliance personnel for ad hoc reporting and testing. Reviewing all invoice packaging and general ledger coding prior to processing, coordinated and executed the entire process of Capital Construction invoicing and payments. Worked closely with suppliers, project managers, internal Georgetown contract, and financial team to ensure timely processing, approval and timely payment of multi-million dollar invoices. Ensuring a positive experience for current and future construction builds throughout Georgetowns Campus. Proficient in MS Office Suite, Work Day, Oracle, JD Edwards, Deltek Costpoint Time, Expense and Travel.CORE COMPETENCIESWeb Expense VouchersTravel Cash Advance ReconciliationsCash Workflow AnalysisReal Estate Lease PaymentsGhost-card Expense ReconciliationsManage Multiple BudgetsStrategic ManagementSOX ComplianceCash Flow Planning & ManagementAdvanced TrainingProject ManagementPO-Based Supplier InvoicesMicrosoft Office SuiteProcess ImprovementDatabase & Records MaintenanceHierarchy & System AdministrationFaculty & Staff Benefits VouchersOrganizational DevelopmentPetty Cash ReimbursementsStrategy DevelopmentEDUCATION & CERTIFICATION2015-2021  IOFM Accounts Payable Certification07/2014  Prince Georges Community CollegeAccounting & Finance Certificate Program06/2011  Prince Georges Community CollegeAssociates Degree: General Studies, GPA 3.8CORE ACCOMPLISHMENTSAccounts Payable Expertise: Balance the needs of the company with the necessity of keeping vendor accounts current. Adept at maintaining and managing daily accounts payable operations. Expertise in overseeing invoicing, payments, and external vendors. Works closely with accounting, leadership exhibiting project management skills to successfully assists the accounts payable department by managing the company's financial obligations by ensuring that all invoices are processed accurately and payments are timely.Account Reconciliations: Managed cash accounts using bank statement reconciliations, cash equivalents, inventory, fixed assets and accumulated depreciation, prepaid assets, intangible assets and amortization, accrued liabilities, income tax liabilities, and retained earnings. Handled capital accounts during monthly and year-end financial close process or in real-time using specialized automation reconciliation software integrated with an ERP. Responsible for comparing general ledger account balances for balance sheet accounts to supporting sets of records and bank statements and maintaining rolling schedules with beginning balance, additions, reductions, and ending balance for specific accounts.Expense Reports: Coordinated and led AP team to prepare manual checks, expense reports, and invoices, accurately keyed expense reports and invoices. Oversaw payments for employee expense reports and external vendor invoices. Researched unrecorded liabilities and expenses outside vendor system. Responsible for invoice vouchering, reviewing and paying travel expense reports, cutting 500+ checks per week, maintaining files, vendor relations, and accounts payable reports.Invoice Processing: Directed invoice processing and verification, ensured expense coding, voucher preparation, and check issuance were accomplished accurately and timely. Developed invoice processing and vendor relations. Reviewing invoice packaging and ledger coding, processing payments, collecting outstanding debts and updating delinquent accounts, processing invoices, teamwork, multitasking, reconciling accounts, creating purchase orders, financial reports, and credit memos.Purchase Orders: Organize invoices and purchase orders, enter and pay invoices for month end close, create purchase orders, financial reports, credit memos, customer service queries, and reconciliations.PROFESSIONAL EXPERIENCELuminis Health Annapolis, MDSr. Accounts Payable (Contractor) 02/2024-08/2024Review and input all incoming current and past due invoices for internal departments as well as external suppliers and patients.Researching and resolve all past due accounts for 4 area hospitals and 90+ medical practices in Maryland.Responsible for contacting insurance companies and patients to assist in bringing their past due accounts to current.Perform reconciliation for all accounts with in my assigned jurisdiction.Responsible for updating and maintain all archives and filing with in the system.Georgetown University Washington, DCSr. Accounts Payable Customer Service Agent 09/2017-01/2024Ensures the timely and correct processing and payment of all submitted invoices by external suppliers and internal stakeholder departments as well as campus procurement clusters throughout the university.Identify errors and match exceptions that prevent payment of processed invoices, communicating what is needed to match the invoice which results in payment of the invoice, resolves payment and processing and all customer service inquires submitted via email or phone call from suppliers, internal stakeholders and financial support personnel.Serve as a backup to Accounts Payable management in the execution of payment selection process, payment runs, and the recording and positive pay process, responsible for reconciliation of supplier account statements including the identification of overpayments and the processing of credit memos and recording of refunds.Serve as a vital liaison between external suppliers and internal stake holders regarding purchase orders, miscellaneous payments, payment inquires lease installments, process a high volume of vendor invoices, employee expense reports and other accounts payable documents in an accurate and timely manner in accordance with company policy and guidelines.Respond to vendor and employee queries and resolve issues, communicate any unresolved issues to supervisory personnel, maintain accurate records and filing systems consistent with legal and regulatory requirements.PROFESSIONAL EXPERIENCETripointe Homes Bethesda, MDSr. Accounts Payable Specialist 01/2015-08/2017Handled the approval and processing of all work orders, overhead, utility and warranty invoices, completed selection and execution of daily check runs, provided efficient customer service support for internal field production team, and external support to all vendors.Managed completion of monthly accruals for all overhead and direct housing costs, responsible for payments, handled corporate commercial credit card accounts, reviewed documentation for new vendors in the database.Assisted with implementing of new procedures aimed at improving the performance and efficiency of accounts payable department, served as backup to accounts payable supervisor, monitored account balances, tracked expenses, prepared analyses of accounts and related financial activity to produce monthly financial reports.Facilitated resolution of internal and external customer concerns on accounts payable transactions and processes, reviewed pending and problematic transactions, took necessary actions to prevent fraudulent payments.American Institute for Research Washington, DCAccounts Payable Analyst 03/2013-01/2015Processed and reconciled complex and time sensitive payments, audited A/P transactions to ensure accurate disbursement of vendor, consultant, and participant transactions, executed bi-weekly check runs, researched and resolved past due balances and vendor inquiries.Provided support to customer service and expense report processing teams, prepared and completed automatic wire transfer, assisted with 1099 processing and research, published Accounts Payable metrics monthly.Assisted in mid-month and month end period closing procedures, built effective customer service-oriented relationships between Accounts Payable associates and internal and external customers.Identified and led AP projects, managed process improvement, built efficiencies, and innovated and established strong working relationships, led workstreams in cross-functional initiatives, supported financial close process and active involvement in analysis.CGI Federal Incorporated Fairfax, VASr. Accounts Payable Team Lead 09/2006-06/2012Supervised four Accounts Payable department processors, assisted with supervision of the daily operations of the Accounts Payable team, ensured compliance with established company policies and procedures and general accounting principles, maintained documented A/P best practices, identified inefficiencies and recommended changes for review by senior management.Ensured timely and accurate payments of vendor invoices and employee reimbursements, audited staffs daily voucher packages for accuracy and compliance, coordinated and performed selection and issuing of scheduled payment checks and ACH disbursements.Reconciled travel advance accounts, processed all manual checks, and wires, assisted in the implementation of new procedures, aimed at improving performance, provided accounting assistance to project managers and operations staff.Assisted in timely response to all email inquiries pertaining to travel, status of payments, and daily operational issues, reviewed documentation for new vendors and setup in the database, processed all sub-contractor, utility, and unallowable invoices for offsite locations.

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