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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESTRENGTHSDiversity - Strong background working with diverse groups of peopleComputer - Proficient in using Office (Word, Excel, PowerPoint); Photoshop; Works; 40 WPMExpertise-Possess in-depth knowledge working in busy catering environment; also, excellent experience working in childcare and retail fieldCustomer Service-Ability to handle various tasks under pressure and resolve customer/client complaints in a professional mannerEDUCATIONBen L. Smith High School, High School Diploma, Greensboro, NC, June 2006WORK EXPERIENCEDatalot (Customer Service/Remote Call Center)July 2021-2022-Handled inbound and outbound calls in an efficient and prompt manner.-Upheld the most professional and respectful attitude when talking to all customers and staff.Harris TeeterUphold a professional, courteous attitude with all customers, while assisting customers with purchases, returns, exchanges, lay-a-ways, and all other transactionsUse organizational skills to appropriately present a variety of the latest accessory products in departmentAccuracy in closing out cash registers at end of shift (frequently commended byCook, Childcare Network, Greensboro, NcApril 2017-Feb 2018-Cooked and Delivered Delicious Breakfast, Lunch and Snack to each Classroom.-Kept and Maintained a Clean Kitchen and cleaned other locations of the building.-Followed all USDA Guidelines.Cook/Teacher Assistant, Peppermint Academy, Greensboro NCOctober 2009-September 2010Always followed proper procedures; maintain high level of cleanlinessPerform a variety of general teacher assistant duties, such as: facilitate learning, help with classroom management, closely monitor children at playtime, etc.Thoroughly clean the kitchen and surrounding areas, following specific guidelines; take out and clear all trash & recyclable product on a daily basisprepare and cook various food items (lunch & snacks) for toddler/afterschool age managementCustomer Service Associate /Accessory Department Associate, Burlington Coat Factory, Greensboro, NCMay 2008 to July 2009Uphold a professional, courteous attitude with all customers, while assisting customers with purchases, returns, exchanges, lay-a-ways, and all other transactionsUse organizational skills to appropriately present a variety of the latest accessory products in departmentAccuracy in closing out cash registers at end of shift (frequently commended by management)Caterer, UNCG Dining Services (Aramark), Greensboro NCAugust 2006-May 2008Professionally serve all foods and drinks to event attendees in a timely manner within a fast pace environment; maintain a safe and clean work area at all timesProperly set tables, organize required material (s)/decor, maintain and replenish (if necessary) items/productAssist in planning and preparing for various catering events; adhere to all of the companys procedures and guidelines for catering |