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Candidate's Name
Street Address  South East Avenue Baltimore, MDEMAIL AVAILABLE PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYI Started as an administrative assistant in the IT field before eventually becoming the Office Manager of a Pain Management Clinic. This was my first introduction into the medical field and from there I ventured into Physical Therapy. Afterwards I decided to move to Texas and stayed in the healthcare field. I'm recently relocating back to Maryland. Every job i've had has always involved helping others which is the main goal I strive for.SKILLS & ABILITIESCustomer Service SkillsCPR/CPI CertifiedAbility to Empathize with PatientsAbility to Adapt To a Stressful Fast Paced EnvironmentAdministration and ManagementMicrosoft Office ProficientTime ManagementHighly DrivenAble to type 50 words per minute.EXPERIENCEBEHAVIORAL TECHNICIANCARROLTON SPRINGS PSYCHIATRIC FACILITY, CARROLTON TEXASJAN 2023- SEPT 2024Collecting and interpreting the behaviors of several patients on a daily basisHelping reintroduce patients to regualar stimulus in PHPCollaborating with Registered Nurses and Psychiatrist to come up with the best treatment plan for individual patientsDe-escalating heightened situations between patients and staff as well as between patients themselvesActing as a liason between difficult patients and family membersKeeping accurate records of all patients to make sure that any triggers, or negative stimuli are not affecting them in anywayConducting the triage of new patients which includes vitals, urinalysis etc. and an overall assessment of their mental state at the time of being admittedPHYSICAL THERAPIST ASSISTANTADVANCED PAIN MEDICINE INSTITUTE, GREENBELT MDNOV 2021- JAN 2023Assisting physical therapist in excersies during sessions with patientsHelping the PT to come up with individual treatment plans that will improve the mobility and function of patientsConducting interviews with patients prior to and after treatment to assess if all the goals have been met through our sessionsInspecting all gym equipment at the beginning and end of my shift to make sure that no injuries occur while clients are in the officeProviding patients with the proper ways to stretch and enhance mobility while they are at homeCreating and maintaining the schedule of patients and instructing them on what days to come.ASSISTANT OFFICE MANAGERADVANCED PAIN MEDICINE INSTITUTE, GREENBELT MDAPRIL 2022- JAN 2023Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.Helping to triage patients before they see the doctor and interviewing them on any recents changes to their pain levels since their last visitTaking any and all calls for the two different locations and making sure the nurses, doctors, and physcial therapist are aware of all ongoing situtions dealing with patientsResponsible for intake procedures for new clients as well as going through the discharge process with clients that are at the end of their treatmentCalling to verify insurance information as well as speaking to lawyers regarding workmen's compensation cases and moter vehicle accidentsLEAD DAY CONCIERGEINTERSOLUTIONS LLC, WASHINGTON DCOCT 2016 - APRIL 2022Answer phone calls and direct calls to appropriate parties or take messages.OPERATE OFFICE EQUIPMENT, SUCH AS FAX MACHINES, COPIERS, OR PHONE SYSTEMS AND ARRANGE FOR REPAIRS WHEN EQUIPMENT MALFUNCTIONS.Responsible for file maintenance and appliance accountabilityResponsible for distributing mail and packagesCommunicate with vendors and contractors dailyFINANCE CLERKCOMPASS SOLUTIONS LLC, WASHINGTON DCADVANCED PAIN MEDICINE INSTITUTE, GREENBELT MDJAN 2012- OCT 2016PERFORM PAYROLL FUNCTIONS, SUCH AS MAINTAINING TIMEKEEPING INFORMATION AND PROCESSING AND SUBMITTING PAYROLL.COLLECT AND DEPOSIT MONEY INTO ACCOUNTS, DISBURSE FUNDS FROM CASH ACCOUNTS TO PAY BILLS OR INVOICES, KEEP RECORDS OF COLLECTIONS AND DISBURSEMENTS, AND ENSURE ACCOUNTS ARE BALANCED.GREET VISITORS OR CALLERS AND HANDLE THEIR INQUIRIES OR DIRECT THEM TO THE APPROPRIATE PERSONS ACCORDING TO THEIR NEEDS.SCHEDULE AND CONFIRM APPOINTMENTS FOR CLIENTS, CUSTOMERS, OR SUPERVISORS.COMPOSE, TYPE, AND DISTRIBUTE MEETING NOTES, ROUTINE CORRESPONDENCE, OR REPORTS, SUCH AS PRESENTATIONS OR EXPENSE, STATISTICAL, OR MONTHLY REPORTS.TEACHERS ASSISTANT, THE CHILDRENS GUILDJAN 2016- JUN 2016Assisted students in participating in daily lessons, activities, and assessmentsGave general lessons under the directions of the lead teacher and Student Support CoordinatorProvide regular communication to the lead teacher about student progressImplemented appropriate prescribed behavioral strategies and positive behavior support in all settingsFacilitated independent work to students after direction from the lead teacherFITNESS COACH,WOODLAND DANCE STUDIO, WASHINGTON DCNOV 2015- APRIL 2023Made sure all children were in good physical shape on the inside as well as outside (conducted meal prep, deep stretches, routine exercise)Insured that all children were attentive and could learn in a positive dance environmentConducted private meetings with parents weekly to go over ways to improve their childs behavior and or attitude in and out of practiceReceived and accounted for each child at the beginning and end of scheduled practicesMade sure each child was afforded the same instruction and was on the same page as the rest of the classEDUCATIONDR. HENRY A. WISE JR. HIGHSCHOOL- UPPER MARLBORO-High School DiplomaREFERENCES*References Upon Request