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Customer Service Security Officer Resume...
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Title Customer Service Security Officer
Target Location US-IL-Chicago
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chicago, IL Street Address
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Fraud Prevention AwarenessPatience and EmpathyDecision Making AptitudeProfessionalism and CourtesySales Techniques MasteryWork Ethic and IntegrityCustomer AssistancePayment ProcessingPOS SystemsCash HandlingInventory ManagementSecurity Officer Full Amor Protection Group - Chicago, IL 06/2022 - 07/2023 Checked for safety hazards and took corrective action when necessary. Monitored surveillance cameras and responded to suspicious activity. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas. Investigated all reported incidents of theft or vandalism on premises. Enforced access control measures in accordance with established procedures. Responded to alarms and conducted investigations as required. Confirmed visitor identification prior to granting entry into the building. Assisted in the development and implementation of security policies and procedures. Maintained accurate logs of all security related activities. Provided escorts for visitors as needed throughout the facility. Participated in training sessions to stay up-to-date on current security trends and best practices. Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance. Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary. Inspected fire extinguishers to ensure they were properly charged and operational. Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues. Assisted with crowd control during large events held at the facility. Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises. Adhered to post orders while maintaining a visible presence around the property. Operated communication systems between officers stationed throughout the facility. Provided assistance to other departments as needed such as deliveries from vendors or contractors. Addressed problems quickly and reported clear information while working under minimal supervision. Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.Monitored premises and recorded activity in daily officer reports. Secured personnel and premises by inspecting buildings and patrolling property. Completed incident reports to record security or loss prevention incidents. Documented security-related situations and submitted in-depth reports to superiors. Reported safety hazards for remediation response.Checked footage and live feeds from surveillance cameras for trespassers and criminal activity. SummarySkillsExperienceEnforced security regulations and escorted non-compliant individuals to private areas for processing. Food Production Worker Elite Staffing Services/Kellogg's - Chicago, IL 07/2021 - 01/2022 Maintained inventory of materials and supplies, ensuring adequate stock levels. Monitored production processes, troubleshooting any issues that arose. Performed quality control checks on all products prior to packaging. Reported defective items to supervisors for further inspection or repair. Followed safety protocols while operating equipment and handling materials. Assisted in the assembly of components into finished products. Loaded and unloaded product from trucks, trailers, or other containers. Stacked boxes onto pallets for storage or shipment in an orderly manner. Cleaned work areas and machines to maintain a safe and organized environment. Inspected finished goods for conformance with established standards. Kept accurate records of production data such as quantity produced and rejected items. Communicated effectively with team members regarding tasks and progress. Labeled finished product containers with required information. Assisted with unloading shipments of ingredients as needed. Performed troubleshooting on machines when necessary to resolve mechanical issues. Ensured that all equipment was working properly before use. Inspected outgoing orders for accuracy against customer specifications. Organized inventory shelves according to established procedures. Worked collaboratively with other team members in a fast-paced environment. Adjusted machine settings based on product specifications. Followed production list provided by supervisor.Cashier Dunkin Donuts & Baskin Robbins - IL 01/2022 - 03/2022 Greeted customers, took orders, and answered questions about menu items. Prepared hot and cold coffee drinks according to customer specifications. Maintained cleanliness of work area, including counters and equipment. Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients. Checked temperatures of coffee brewing equipment regularly. Operated cash register to process payments from customers. Assisted in preparing food items such as sandwiches and pastries for customers. Followed all safety regulations when handling hot beverages or machinery. Completed opening and closing duties such as cleaning the store before leaving each day. Organized inventory shelves and ensured that products were properly labeled with accurate prices. Provided excellent customer service by addressing customer complaints promptly and professionally. Monitored expiration dates on products to ensure freshness of product served to customers. Trained new staff members on operating espresso machines, frothing milk, making specialty drinks and following proper safety procedures.Kept records of sales transactions accurately in order to track inventory levels. Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces. Created attractive displays of products for sale at the counter area. Adhered to all company policies regarding cash management procedures. Ensured that beverages were prepared correctly using standardized recipes. Replenished condiments such as sugar packets, creamers, stir sticks, throughout shift. Contributed ideas on how to improve operational efficiency within the cafe setting. Prepared and served coffee, espresso drinks, blended coffees and teas. Greeted guests with pleasant smile and superior customer service. Protected customers by regularly cleaning and sanitizing work areas and equipment. Gave details on coffee blends and preparation descriptions to customers. Restocked counter and customer areas to maintain adequate items levels for expected needs. Received and accurately processed customer payments. References available upon request.References

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